BoldDesk vs Njoftime
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BoldDesk
This cloud-based help desk software helps manage customer support activities. Organize requests, collaborate with customers and teammates, and automate tasks to enhance the customer experience. The mobile app offers a versatile ticketing system with features like email-to-ticket conversion and SLA management.
- Organize support requests
- Collaborate with customers and teammates
- Automate repetitive tasks
- Convert emails to tickets
- Automate ticket assignments
- Customize support forms
- Set custom SLAs
- Publish self-help articles
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BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience. The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version. Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products. Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents. This intuitive ticketing system features an improved user experience to provide seamless customer service. We are constantly striving to enhance your experience with the BoldDesk mobile app.
Njoftime
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The app aims to make it easier to browse than ever before. As a bridge to its origin, the WEB, we already offer this option with a single application for all. This app is free for everyone and is available for all iOS smartphone models and tablets. All rights to the application belong to Elbhost.com. We are proud of the service offered in a single app. The Njoftime.co portal was established on March 18, 2012, and aims to position itself as a leading company in the information and informatics sector. Thanks to a professional team and fantastic technological innovations, Njoftime.co has brought a new and innovative approach to the information market for announcements in Albania and the region. We choose quality first, offering our customers the best and highest quality advertising and international standards. Our development projects include a large number of satisfied clients, who are also our best ambassadors. In the future, the Njoftime.co Portal will offer development projects in the region and in the Balkans. Our projects have won numerous prestigious awards, and we are one of the companies that bring foreign investment and funding to the countries where we operate. Extensive expertise in the portal enables clients to receive a fully comprehensive service from numerous visitors from all over the world, including architectural design. The company has one of the largest technical departments in the Balkans, with many professionals. The name Njoftime.co is internationally recognized as one of the largest portal builders in the Balkans and is one of the 5 companies in the Balkan region that have been granted a first-class license for any kind of project development. Today, the Njoftime.co portal is rightly considered a guarantor of high standards, on-time delivery, and excellent after-sales service. "We are not just a bird of the sky; we are a vector of lines... that make you fly high."
Screenshots
Verdict
The clearest difference is ads: BoldDesk at none against Njoftime's shown. Njoftime's advantage is iOS requirement (13.0 vs 15.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | BoldDesk | Njoftime |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (6 ratings) — better | — |
| Positive reviews | 20.0% of reviews | — |
| Number of ratings | 6 — better | — |
| Update frequency | Every 2 weeks | — |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 125 MB | 95 MB |
| Age rating | 4+ | 4+ |
| Developer | Syncfusion Inc. | gentian kasa |
In-app purchases
BoldDesk
No in-app purchases
Njoftime
No in-app purchases









