Washnet vs Hello Student App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Washnet
Manage your laundry effortlessly with this app. It offers a cashless payment system, machine reservations, and real-time monitoring to keep you informed about your laundry's status. Receive notifications for machine availability, cycle completion, and potential issues.
- Cashless payment system
- Machine reservations
- Real-time laundry monitoring
- Payment link sharing
- Automatic refunds
- Machine availability notifications
Read full descriptionHide full description
Washnet is online laundry payment and monitoring system. It is a state-of-the-art mobile and Web App that will help you complete your laundry process with minimal fuss. Washnet has a cashless payment system that uses debit or credit payment cards, Google Pay and Apple Pay and, PayPal (for certain transactions). Using Washnet, our users can: Pay as you go Access Laundry Membership Schemes – if these are enabled at your location, you’ll be able to see them in the App Send a payment link to a friend or family member - the gift of laundry Reserve a machine prior to going to the laundry, making sure a machine is available for you Get notified when a machine becomes available Get notified when your machine is about to finish Get automatic refunds if your machine did not start Get notified if there is a fault with your machine, including instructions if it is easy to fix, for example a door not closed properly Washnet has accurate real time monitoring functionality 24/7, letting you know exactly what the status of your laundry is.
Hello Student App
Streamline your student living experience with this comprehensive platform. Manage payments, book amenities, submit maintenance requests, and stay connected with your community and onsite team. All your essential student accommodation needs in one convenient app.
- Manage tenancy payments
- Book communal spaces
- Submit maintenance requests
- View and sign documents
- Communicate with onsite team
- Track parcel deliveries
- Community bulletin board
- RSVP to events
Read full descriptionHide full description
The Hello Student App, your all-in-one platform designed to make student living easier and more organised. Whether it's managing bills, booking amenities, or staying up to date with community events, this app has everything you need in one place. Key features of the app: - Manage payments: Make tenancy instalment payments through the app. Track your payments and stay on top of your upcoming payments with ease. - Book amenities: Need to reserve a study room or communal space? Easily book amenities through the app and get quick and simple booking confirmation. - Raise maintenance requests: Got something that needs fixing? Submit maintenance requests directly through the app and keep track of the status of your repairs. - Sign and view key documents: View and sign important documents such as your tenancy agreement, all from the convenience of your device. - Communicate with the onsite team: Have a question or need assistance? Message your onsite team directly through the app for quick and easy communication. - Track parcel deliveries: Waiting for a delivery? Use the app to view and track parcel arrivals so you know when to collect your parcel from the front office or post lockers. - Bulletin board: Stay connected with your community! Post, comment, and engage with other students by sharing updates or starting discussions on the app’s bulletin board. - RSVP to events: Discover and RSVP to exclusive and open-invite events within your accommodation. Stay in the loop and never miss out on the fun. - Stay updated with announcements: Receive the latest news and updates from your Hello Student team, from site announcements to maintenance notices, right on your phone. - The Hello Student App is designed to simplify your student living experience, helping you stay organised and connected throughout your tenancy. Manage everything from payments to maintenance requests, all in one convenient place.
Screenshots
Verdict
The clearest difference is rating: Hello Student App at 4.5 against Washnet's 1.0. Hello Student App also leads on iOS requirement (12.0 vs 15.0). Washnet's advantage is update cadence (every 2 months vs every 10 months) and ratings volume (36 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hello Student App holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: Washnet has 36 ratings behind it against 4, so its average is the more settled of the two.
Washnet ships an update every 2 months, Hello Student App every 10 months. The most recent releases landed on October 12, 2026 and October 4, 2026 respectively.
| Parameter | Washnet | Hello Student App |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (36 ratings) | 4.5 (4 ratings) — better |
| Positive reviews | 16.0% of reviews | — |
| Number of ratings | 36 — better | 4 |
| Update frequency | Every 2 months — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 34 MB | 68 MB |
| Age rating | 12+ | 4+ |
| Developer | Wash Mate SIA | Yardi Systems, Inc. |
Customer experience
Washnet
Hello Student App
Bugs and requests
Washnet
Reported bugs
5 issues- App constantly crashes or freezes
- Machines randomly stop mid-cycle
- Incorrect machine availability information
- Payment issues and double charges
- Inability to complete transactions
Requested features
5 requests- Improved reliability of machines
- More user-friendly app interface
- Better customer support
- Ability to easily view and manage laundry status
- Option to use physical payment methods
Hello Student App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Washnet
No in-app purchases
Hello Student App
No in-app purchases








