BC4 Agent Panel vs WattMate

The agent panel is designed to handle incoming and outgoing calls within the Contact Centre. The queue panel allows you to quickly log in to queues, log out of queues and work with pauses. Quick Contacts allows individual panel settings for quick dialing of the most frequent numbers or quick transfer of calls to the most common contacts. Queue History displays the recent history of incoming and outgoing queued calls with the option to dial immediately or view call notes, categories, or play a recording of the call if available. The Callback tab displays missed calls and requested callbacks, allowing you to dial them directly and mark them as answered. Directory displays the group's directory set with the option to direct dial or transfer.

Turn photos into a complete EV charging session. WattMate's Fill from Photos analyzes selected dashboard and charger images and adds matching details directly to your EV charging log. Review and edit every extracted value before saving. FILL FROM PHOTOS - Select up to four dashboard or charger photos from your camera or gallery. - Extract supported details such as odometer, battery levels, energy, duration, charging speed, cost, and trip consumption when visible. - Review, correct, or remove extracted values before saving. - Start a session now and complete the remaining details later. TRACK EVERY CHARGE - Record odometer, start and end battery level, energy added, duration, charging speed, AC/DC type, cost, and notes. - Keep separate charging histories for multiple electric vehicles. - Flag missed sessions so estimates remain understandable. UNDERSTAND EV CHARGING COSTS - See session cost, cost per kWh, average charging price, and total spent. - Convert foreign charging costs with live or manual exchange rates across 22 currencies. - Review total energy and the AC/DC charging split. MEASURE REAL-WORLD EV EFFICIENCY - Compare trip-computer consumption with calculated real-world consumption. - Follow distance, odometer, charging time, and charging speed. - Review battery health estimates including usable capacity, degradation, charging loss, and driving range. KEEP YOUR DATA USEFUL - Import and export charging history as CSV. - Choose kilometers or miles and your preferred consumption format. - Add notes to individual charging sessions. - Use WattMate in English, German, French, Dutch, Norwegian, Spanish, or Portuguese. WattMate uses your recorded charging-session data for tracking and analysis. Battery capacity, degradation, and range values are estimates - not vehicle diagnostic measurements. Support: support@watt-mate.app Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/