BC4 Agent Panel vs RhyLume

The agent panel is designed to handle incoming and outgoing calls within the Contact Centre. The queue panel allows you to quickly log in to queues, log out of queues and work with pauses. Quick Contacts allows individual panel settings for quick dialing of the most frequent numbers or quick transfer of calls to the most common contacts. Queue History displays the recent history of incoming and outgoing queued calls with the option to dial immediately or view call notes, categories, or play a recording of the call if available. The Callback tab displays missed calls and requested callbacks, allowing you to dial them directly and mark them as answered. Directory displays the group's directory set with the option to direct dial or transfer.

RhyLume is a Bluetooth controller for compatible sound-reactive lights. Turn ambient sound into expressive color and motion for your desk, gaming setup, party, or living space. Key features: - Discover, connect to, and remember compatible lights over Bluetooth - Pick colors with a color disc or ring and fine-tune brightness - Explore 153 sound-reactive effects across nine effect families - Adjust effect speed and sound sensitivity independently - Automatically switch between English and Simplified Chinese with your system language RhyLume requires no account and includes no advertising or user analytics. Sound pickup is handled by the compatible light hardware; the app does not access or upload microphone audio from your phone. A compatible Bluetooth sound-reactive light using the RhyLume protocol is required.