BC4 Agent Panel vs RecordCalc

The agent panel is designed to handle incoming and outgoing calls within the Contact Centre. The queue panel allows you to quickly log in to queues, log out of queues and work with pauses. Quick Contacts allows individual panel settings for quick dialing of the most frequent numbers or quick transfer of calls to the most common contacts. Queue History displays the recent history of incoming and outgoing queued calls with the option to dial immediately or view call notes, categories, or play a recording of the call if available. The Callback tab displays missed calls and requested callbacks, allowing you to dial them directly and mark them as answered. Directory displays the group's directory set with the option to direct dial or transfer.

RecordCalc turns your calculator into a receipt printer. Every calculation is saved on a scrollable tape — never lose a number, never retype a total. KEY FEATURES • INLINE EDITING — Made a typo on line three? Tap it, fix it, and the total and every line after it recalculates automatically. • PDF EXPORT — Hand a clean, dated PDF to your accountant or client. Includes the full tape, subtotals, and a scannable reference code. • THEMES — Six carefully crafted themes including "Ledger" (navy + gold, inspired by accounting books) and five others. Each has a light and dark variant. • ICLOUD BACKUP — Calculations stay on your device by default. Turn on iCloud Backup and your tapes sync through your own iCloud account. We never see them. • HOME SCREEN WIDGET — Your last tape, one tap away. Small, medium, or large. Pick exactly where you left off. • SHORTCUTS — Trigger RecordCalc from Siri, pipe a number in, or hand off the open tape to your Mac with Handoff. • DARK MODE — Follows your system theme. Or set it manually if you prefer. • PRIVATE BY DEFAULT — No accounts, no analytics, no ads, no tracking, no third-party SDKs. Your calculations are yours. BUILT FOR REAL WORK • Accountants reconciling receipts at month-end. • Small business owners totaling invoices. • Freelancers tracking project expenses. • Anyone who has ever lost a number they typed five minutes ago. PRO — UNLOCK EVERYTHING • $4.99 one-time purchase. No subscription. • Unlimited saved tapes (free tier: 3). • PDF export. • Custom accent colors. • Home Screen widget. • Shortcuts integration. Test with a sandbox Apple ID — no real charge. SUPPORTED LANGUAGES English and Vietnamese. The app follows your device language. DESIGNED FOR IPHONE AND IPAD Universal app. The layout adapts: on iPad, the tape sits on the left and the keypad on the right, side by side. CONTACT Questions, bugs, or feature ideas? Email monbo.dev@icloud.com — we read every message and reply within 24 hours. Made with care in Vietnam.