Cortland Connect vs NECOA

Welcome to Cortland! The Cortland Connect resident app is your resource for all things related to your home, especially when you’re on the go. We make it easy to move in, pay rent, request maintenance, and renew! Our Cortland messaging feature allows you to ask any questions you have about your lease, payments, and more – all from the convenience of your mobile device. Ready to move in? Our Onboarding Checklist will allow you to: • Set up utilities • Enter vehicle information • Submit pet information and documentation • Register emergency contact information Already living with us? Residents can: • Make rent payments anywhere, anytime • Set up auto-pay so you never miss a payment • Submit service requests • Initiate lease renewals • …and much more!

NECOA is an IoT service that currently supports water purifiers. NECOA will support additional products in the future. ■ Today: Analyzes your household’s water usage patterns and receive Eco Reports based on your consumption. ■ Product Dashboard: Easily check the status of your products and consumables at a glance. ■ Product Control: Manage your products with just one tap, anytime and anywhere. ■ Report: View a clear summary of your usage patterns with Eco Reports and graphs. ■ Routine: Set up a routine once and have your products operate at the desired time and mode. [Supported Device] ● iOS 15 or above ※ Some mobile devices and tablets may have usage restrictions. [Supported Countries] - United States of America ※ Please check the region settings on your mobile device. [Access Permissions] ● Required Permissions - Device and App History: App error confirmation and usage improvements ● Optional Permissions ※ The following optional permissions are required to ensure smooth service. Basic functions are available for use even without optional permissions. - Notifications: Used for push notifications - Location: Used when verifying location of device registration for Wi-Fi products - Camera: Used when scanning product barcodes or QR codes - Bluetooth: Used when registering Bluetooth products - Local Network: Used when registering Wi-Fi products [Precautions] ※ NECOA services may vary depending on product specifications. ※ Some products may only support a 2.4GHz Wi-Fi connection. (5GHz not supported): If your wireless router supports both 2.4GHz and 5GHz, please check your router settings to ensure 2.4GHz is enabled.