Comparison

Sangoma SMS vs Syncro Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sangoma SMS

Send SMS and MMS messages directly from your mobile device. This service is included with Sangoma UC plans, allowing for seamless communication on the go.

Highlights
  • Send SMS messages
  • Send MMS messages
  • Mobile communication
  • Included with Sangoma UC plans
Read full description

Send SMS or MMS messages from anywhere (Included with any Sangoma UC plans)

About

Syncro Mobile

Manage tickets, access devices remotely, and communicate with clients directly from your mobile device. This app provides essential tools for field service professionals to organize their day and resolve issues efficiently.

Highlights
  • Ticket management
  • Remote access
  • Customer communication
  • Schedule organization
  • RMM alert visualization
  • Time tracking
Features
Read full description

With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. This app is free to use for all Syncro XMM™ users. Features: Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers. Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move. Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.

Screenshots

Sangoma SMS4 screens
Syncro Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Sangoma SMS at 100% against Syncro Mobile's 25%. Sangoma SMS also leads on rating (5.0 vs 2.5) and iOS requirement (12.4 vs 15.0). Syncro Mobile's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (23 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sangoma SMS holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: Syncro Mobile has 23 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of Sangoma SMS's written reviews are positive against 25% of Syncro Mobile's.

UpkeepUpdate frequency

Sangoma SMS ships an update every 2 months, Syncro Mobile every 3 weeks. The most recent releases landed on June 2, 2026 and August 29, 2026 respectively.

Scorecard5 real differences · 5 level
Sangoma SMS versus Syncro Mobile: the parameters behind the verdict, then further details
ParameterSangoma SMSSyncro Mobile
PriceFreeFree
Rating5.0 (1 ratings) — better2.5 (23 ratings)
Positive reviews100.0% of reviews — better25.0% of reviews
Number of ratings123 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.4 — better15.0
Further details — not scored
Size21 MB40 MB
Age rating4+4+
DeveloperSangoma Technologies Inc.Servably, Inc

Customer experience

Sangoma SMS

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Syncro Mobile

All ratings23 ratings
Positive30.4%
Neutral4.3%
Negative65.2%
Written reviews16 reviews
Positive25.0%
Neutral6.3%
Negative68.8%

In-app purchases

None

Sangoma SMS

No in-app purchases

None

Syncro Mobile

No in-app purchases

Questions

Is Sangoma SMS free?
Sangoma SMS is free to download, with no in-app purchases.
Is Syncro Mobile free?
Syncro Mobile is free to download, with no in-app purchases.
Which has better reviews, Sangoma SMS or Syncro Mobile?
Sangoma SMS is rated higher. Sangoma SMS averages 5.0 out of 5 from 1 ratings, while Syncro Mobile averages 2.5 from 23 ratings.
Do Sangoma SMS or Syncro Mobile have ads?
Neither Sangoma SMS nor Syncro Mobile shows ads.
Which is updated more often, Sangoma SMS or Syncro Mobile?
Sangoma SMS ships an update every 2 months, and Syncro Mobile every 3 weeks. Most recently, Sangoma SMS was updated on June 2, 2026 and Syncro Mobile on August 29, 2026.

Other comparisons