SMART Service Desk vs QuickTrials
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SMART Service Desk
This mobile application provides a comprehensive suite for IT Service Management (ITSM), supporting the full lifecycle of incident, request, problem, change, and release management. It also includes a Configuration Management Database (CMDB), knowledge management, and user surveys for streamlined IT operations.
- Incident Management
- Request Fulfillment
- Problem Management
- Change Management
- Release Management
- CMDB
- Knowledge Management
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SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability. Currently The App supports the full lifecycle of - Incident Management - Request Fulfillment Management - Problem Management - Change Management - Release Management - Configuration Management Database (CMDB) In Addition, the App also provides Knowledge Management Module and User Surveys. SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.
QuickTrials
Capture field trial data efficiently with a mobile device. Suitable for all crop types and research setups, it allows offline data entry with photo and GPS integration. Syncs data to your organization's account when a connection is available.
- Capture field trial data
- Include photos and GPS locations
- Offline data entry
- Sync data to organization account
- Supports all crop types
- Suitable for small to large trials
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Performing agricultural field trials has never been easier. QuickTrials provides a reliable way to capture field trial data using a mobile device. It is suitable for all types of crops and agronomy research setups, including small-plot efficacy trials through to large-scale commercial trials. The mobile app makes it easy to capture field assessments which can also include photos and GPS locations. The data can be entered offline and is then synced to your organisation’s account whenever a network connection exits. QuickTrials saves time, reduces effort and helps ensure that your data is consistent and always available whenever you need it.
Screenshots
Verdict
The clearest difference is update cadence: QuickTrials at every 2 weeks against SMART Service Desk's every 2 months. SMART Service Desk's advantage is iOS requirement (12.0 vs 16.0). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for SMART Service Desk against 5.0 for QuickTrials. Both are backed by a comparable volume of ratings — 1 and 1 respectively.
SMART Service Desk ships an update every 2 months, QuickTrials every 2 weeks. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | SMART Service Desk | QuickTrials |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) | 5.0 (1 ratings) |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 1 | 1 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 14 MB | 127 MB |
| Age rating | 4+ | 4+ |
| Developer | SMART Service Desk | RESONANZ Group GmbH |
Customer experience
SMART Service Desk
QuickTrials
In-app purchases
SMART Service Desk
No in-app purchases
QuickTrials
No in-app purchases
Questions
Is SMART Service Desk free?
Is QuickTrials free?
Which has better reviews, SMART Service Desk or QuickTrials?
Do SMART Service Desk or QuickTrials have ads?
Which is updated more often, SMART Service Desk or QuickTrials?
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