Fontainebleau vs BigPass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Fontainebleau
Experience Las Vegas luxury with this app. Seamlessly manage your stay, from mobile check-in and digital room keys to restaurant reservations and spa appointments. Stay informed with personalized offers and event alerts.
- Mobile check-in/check-out
- Digital room key access
- Room reservation management
- Restaurant reservations
- Spa appointment booking
- Guest services chat
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Access a new era of Las Vegas luxury at the ease of your fingertips. With the Fontainebleau Las Vegas App, access the luxury amenities of Fontainebleau Las Vegas from your personal device. Restaurant reservations, show tickets, and more are just a click away. With the Fontainebleau Las Vegas app, you can: - Mobile check-in and check out - Access a digital room key - Book and manage your room reservation - View your hotel folio - Join Fontainebleau Rewards and view your personal offers - View menus and make restaurant reservations - Explore Lapis Spa & Wellness and make an appointment - Chat with our Guest Services, Concierge, and Casino Services teams - Receive push notifications and alerts about promotional offers, hotel events, announcements and more And so much more. Rooted in the 70-year history of the iconic Fontainebleau brand, Fontainebleau Las Vegas brings a legacy of timeless elegance and unparalleled service to the Strip. The resort’s thoughtful design allows guests to move effortlessly among 3,644 luxury hotel rooms and suites, 550,000 square feet of customizable meeting and convention space, 150,000 square feet of gaming space, a collection of world-class restaurants and shops, exquisite pools, vibrant nightlife, and vitality-enhancing spa and wellness offerings. Located at 2777 S. Las Vegas Blvd., adjacent to the acclaimed Las Vegas Convention Center expansion, Fontainebleau Las Vegas is created by Fontainebleau Development in partnership with Koch Real Estate Investments.
BigPass
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BigPass is the official ticketing app of Big Moments. Buy tickets for tours, conferences and shows and carry them on your phone, securely, with no hidden fees. • Tickets live in the app and work even offline • Dynamic QR code that changes every 30 seconds (screenshots won't get you in) • Free transfers to friends and family • Pay with Apple Pay, card or bank debit • Add to Apple Wallet and your calendar • Reminders, on-sale and presale alerts • Sign in with Apple, Google or email All-in pricing: the total you see is the total you pay.
Screenshots
Verdict
The clearest difference is update cadence: BigPass at every 6 days against Fontainebleau's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Fontainebleau ships an update every 3 months, BigPass every 6 days. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.
| Parameter | Fontainebleau | BigPass |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (82 ratings) — better | — |
| Positive reviews | 19.4% of reviews | — |
| Number of ratings | 82 — better | — |
| Update frequency | Every 3 months | Every 6 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.6 | 16.4 — better |
| Further details — not scored | ||
| Size | 98 MB | 66 MB |
| Age rating | 17+ | 4+ |
| Developer | Fontainebleau Las Vegas | Big Moments LLC |
Bugs and requests
Fontainebleau
Reported bugs
20 issues- Cannot see reservations
- Cannot access mobile key
- Login/Sign in does not work
- App collapses during check-in process (passport upload)
- Unable to link reservation and rewards
Show 15 moreShow fewer
- App is slow and clunky
- App constantly prompts for login
- No confirmation number received for bookings
- App is buggy
- Cannot check in
- Cannot find reservation
- App does not differentiate properties
- Reservation search fails
- Cannot create an account (postal code issue)
- App is slow and unresponsive to taps
- Cancelled reservation shows instead of live one
- Cannot enter confirmation number
- Random 400 errors
- Mobile key option did not work
- Reservation disappeared from app
Requested features
17 requests- Improve app functionality for reservations
- Fix login and sign-in issues
- Enable mobile check-in
- Allow access to mobile key
- Improve reservation linking and rewards card population
Show 12 moreShow fewer
- Make the app more user-friendly
- Fix app collapse during passport upload
- Provide better customer support/contact information
- Allow users to add existing reservations
- Improve registration process
- Make maps interactive and provide navigation
- Allow viewing of restaurant menus and booking
- Improve app performance and responsiveness
- Display current reservations instead of cancelled ones
- Fix issues with entering confirmation numbers
- List restaurant hours
- Ensure mobile key works and is recognized by staff
BigPass
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Fontainebleau
No in-app purchases
BigPass
No in-app purchases
