Comparison

TNG hilft vs Timesheets

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TNG hilft

This app helps you quickly and easily resolve issues with your internet connection. It offers automatic problem detection, interactive troubleshooting, and direct contact with customer support. It also includes a setup assistant for routers and WLAN optimization.

Highlights
  • Automatic problem detection
  • Interactive troubleshooting
  • Router setup assistant
  • WLAN optimization
  • Contact customer support
  • View current promotions
Read full description

Die TNG hilft App unterstützt Sie dabei, Fragen und Probleme rund um Ihren Internetanschluss selbst schnell und unkompliziert zu klären. Analysen: • Automatische Problemerkennung • Keine Wartezeit • Direkt zur richtigen Anleitung Interaktive Hilfe: • Automatische Problemlösungen • Verständliche Erklärungen • Intelligente Rückfragen Kontaktaufnahme: • Die Kundenbetreuung über die App kontaktieren • Übermittlung der Analysen zur schnelleren Bearbeitung in der Hotline Einrichtungsassistent: • Erkennen des Routers mit Kamerascan • Freischaltung des Festnetz-Anschlusses • Erkennen der WLAN-Daten und automatische Einrichtung der Verbindung Routerkonfiguration: • Passen Sie die Einstellungen Ihres Routers schnell und einfach an WLAN teilen: • Einrichtung der WLAN-Verbindung für externe Geräte WLAN optimieren • Durch gezielte Messungen die WLAN-Abdeckung verbessern Aktionen: • Aktuelle Aktionen der TNG Stadtnetz auf einen Blick

About

Timesheets

Features
Read full description

Dienste statt auf Papier in dieser App speichern.

Screenshots

TNG hilft4 screens
Timesheets4 screens

Verdict

The call

The clearest difference is update cadence: Timesheets at every 3 weeks against TNG hilft's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TNG hilft ships an update every 5 months, Timesheets every 3 weeks. The most recent releases landed on November 4, 2026 and October 27, 2026 respectively.

Scorecard1 real difference · 9 level
TNG hilft versus Timesheets: the parameters behind the verdict, then further details
ParameterTNG hilftTimesheets
PriceFreeFree
Rating3.0 (1 ratings) — better—
Positive reviews78.0% of reviews—
Number of ratings1 — better—
Update frequencyEvery 5 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhoneiPhone, iPad — better
Requires iOS1717.0
Further details — not scored
Size172 MB1 MB
Age rating4+4+
DeveloperTNG Stadtnetz GmbHDirk Hildebrand

Bugs and requests

TNG hilft

Reported bugs

14 issues
  • TNG hilft is outdated for setup
  • FRITZ!Box 7690 not listed
  • ONT identification difficult
  • Input fields are not visible
  • WLAN name not recognized
Show 9 more
  • Cannot navigate back on errors
  • SIP not configurable
  • No option to create an account
  • App does not recognize existing Telekom data
  • WLAN detection is poor
  • App crashes if WLAN name is not 'Udo'
  • Cannot register phone via DECT
  • Camera photo of login data failed
  • Cannot change access password via app

Requested features

10 requests
  • Make input visible during entry
  • Allow going back in menus
  • Update setup guides with current devices
  • Improve WLAN name recognition
  • Provide clear identification for ONT
Show 5 more
  • Allow account creation before login
  • Add support for analog phones
  • Allow viewing open tickets
  • Add camera recognition for device selection
  • Allow users to choose phone name freely

Timesheets

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

TNG hilft

No in-app purchases

None

Timesheets

No in-app purchases

Questions

Is TNG hilft free?
TNG hilft is free to download, with no in-app purchases.
Is Timesheets free?
Timesheets is free to download, with no in-app purchases.
Do TNG hilft or Timesheets have ads?
Neither TNG hilft nor Timesheets shows ads.
Which is updated more often, TNG hilft or Timesheets?
TNG hilft ships an update every 5 months, and Timesheets every 3 weeks. Most recently, TNG hilft was updated on November 4, 2026 and Timesheets on October 27, 2026.

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