My Chapter App vs Unite Students

Welcome to your Chapter Service App. Access useful property information, meet the community team and keep up to date with what’s going on at your property. - Connect with your neighbours and join community clubs and groups - Stay up to date on any important news and announcements - Explore your resident events and social calendar - Book on-demand services including laundry, housekeeping and much more - Plan your arrival - You can purchase essential items such as kitchen and bedding packs for your room, arrange airport transfers - Log requests anytime with the Community Team - Track your requests and orders in real-time If you need help with anything, if you have suggestions as to how we can improve our services, or if there are community clubs, you’d like us to consider running, please do get in touch.

Our brand new app is here, created with you in mind. Easier to use and easier on the eye, it’s got everything you need to live smart with Unite Students. Log in with your registered email and password, or activate your account via the app if you didn’t book via our website, to access easy living: • Check-in made simple: Choose your preferred arrival day and time for a fast, easy check-in and see what’s included in your accommodation so you can pack smart. • Get your property lowdown: Chat with your neighbours and stay up-to-date with the latest events and alerts from your property team. • Future flatmates chat: Get to know your flatmates before you check-in. • Get it fixed: Use the app to tell us if something needs fixing. Submit a request and we’ll send status updates to keep you in the loop. • No key? No drama: Don’t panic if you get locked out. Alert us via the app and we’ll be right with you. • Noise control: No need to worry about noise. Let us know if something’s regularly too loud and we’ll help sort it, anonymously. • Live updates and alerts: Important info straight to your inbox. Waiting for a parcel? You’ll know when it’s here. • Exclusive partner perks: Snap up the latest discounts, deals and perks, exclusively available to you. • Help & support: Access the 24/7 student wellbeing helpline plus self-help resources and services. Designed for iOS 16.0 and above. The Unite Students app is not compatible with earlier versions. What do you think of the new app? Leave us a review or get in touch via email at studentmobileappsupport@unitestudents.com. Our app is not available in China. You can download our app once you've arrived in the UK!