Comparison

Arrive Express vs Tesla Robotaxi

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Arrive Express

Request rides from a network of vetted and monitored drivers. This service connects users with reliable transportation options, ensuring a safe and convenient travel experience.

Highlights
  • Request rides from approved drivers
  • Monitored driver network
  • Safe and convenient travel
  • On-demand service
Features
Read full description

Send A ride request to our Approved and Monitored Drivers

About

Tesla Robotaxi

Experience a driverless ride with this autonomous vehicle service. Book a ride, customize your journey, and enjoy a safe and convenient trip. Service is currently available in limited areas.

Highlights
  • Driverless ride experience
  • Customizable climate and music
  • Real-time ride monitoring
  • In-app ride booking
  • Service area maps
  • Accessibility features
Features
Currently charting
Read full description

Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab is bringing autonomy to everyone and every ride. Schedule your next ride today to experience the future of autonomy for yourself—only available in the Robotaxi app. Robotaxi combines our automated driving technology and vehicle hardware to create a safe and convenient driverless experience. Getting Started To get started, download the Robotaxi app and use your Tesla Account credentials to sign in. If you do not yet have a Tesla Account, you'll need to create a Tesla Account before you can sign into the Robotaxi app. Before Your Ride Ensure you are within the service area shown in the Robotaxi app and enter your destination. When confirming your ride, enter the number of riders joining you on your trip to ensure you are assigned the right vehicle. The app then shows the estimated ride fare and the estimated arrival time for your vehicle at your pickup location. Our Robotaxi fleet now includes both Model Y and Cybercab vehicles. Once your Robotaxi vehicle has arrived, confirm the license plate number with the one provided in the Robotaxi app. After confirming your vehicle, open the door, fasten your seatbelt and tap 'Start Ride' in the Robotaxi app or on the vehicle's touchscreen to begin your trip. During Your Ride Customize your ride by selecting your climate settings, seat positioning, music preferences and more. Critical ride information will be available on the Robotaxi app and the vehicle's touchscreen, including monitoring your ride progress, changing your drop off location, and requesting support. You can always request the ride to pull over or stop, if needed. After Your Ride Once you arrive at your destination, gather your belongings, exit your vehicle, close all the doors, and provide feedback on your experience in the Robotaxi app. Service Areas Download the Robotaxi app to see a map of where service is available based on your location. Don't see your location? Sign up at www.tesla.com/updates to be notified when the Robotaxi service is available in your area. Pricing We charge an affordable rate plus applicable taxes and fees for each ride within the available service area. Pricing is subject to change. Accessibility We are building an autonomous future that is accessible to all people. Our Robotaxi vehicles are designed to support various accessibility needs including space for service animals, screen reader capability and room to store some wheelchairs and other assistive devices. The Robotaxi app is currently available in over 25 languages, with more being added. In addition, your settings and preferences can be controlled entirely through the Robotaxi app and many vehicle controls can be controlled using voice commands, such as changing the cabin temperature or changing your destination. Cybercab features a 21" touchscreen, plenty of leg room and additional trunk space to store foldable wheelchairs and other assistive devices, braille on the door handles and Pull Over button plus easy entry and exit with expansive butterfly doors. The seat height matches that of most wheelchairs and the bench-style seats make it easy to slide in and out. While we do not offer wheelchair accessible vehicles (WAVs) at this time, riders needing a WAV will be referred to local third-party WAV providers in our app. Our team is constantly working with accessibility organizations and individuals who provide instrumental feedback in improving our products and service.

Screenshots

Arrive Express2 screens
Tesla Robotaxi4 screens

Verdict

The call

The clearest difference is ads: Tesla Robotaxi at none against Arrive Express's shown. Tesla Robotaxi also leads on ratings volume (7.5K vs 5) and chart position (#33 vs unranked). Arrive Express's advantage is review sentiment (100% vs 85%) and monetization model (ad-supported vs free with in-app purchases). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for Arrive Express against 4.9 for Tesla Robotaxi. That said, the two scores are not equally well evidenced: Tesla Robotaxi has 7.5K ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 100% of Arrive Express's written reviews are positive against 85% of Tesla Robotaxi's.

UpkeepUpdate frequency

Arrive Express ships an update monthly, Tesla Robotaxi every 2 weeks. The most recent releases landed on September 19, 2026 and September 25, 2026 respectively.

Scorecard7 real differences · 4 level
Arrive Express versus Tesla Robotaxi: the parameters behind the verdict, then further details
ParameterArrive ExpressTesla Robotaxi
PriceFreeFree
Rating5.0 (5 ratings) — better4.9 (7.5K ratings)
Positive reviews100.0% of reviews — better84.8% of reviews
Number of ratings57.5K — better
Update frequencyMonthlyEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported — betterFree with in-app purchases
Best chart rank—#33 — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.0 — better18.0
Further details — not scored
Size34 MB222 MB
Age rating4+4+
DeveloperArrive Express LLCTesla, Inc.

Customer experience

Arrive Express

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Tesla Robotaxi

All ratings7,489 ratings
Positive98.1%
Neutral0.4%
Negative1.6%
Written reviews429 reviews
Positive84.8%
Neutral2.3%
Negative12.8%

Bugs and requests

Arrive Express

Not enough reviews yet to summarise bugs or requests.

Tesla Robotaxi

Reported bugs

1 issue
  • Occasional app crashes or freezes

Requested features

2 requests
  • Expand service to more cities
  • Integrate with Tesla's ecosystem more deeply

In-app purchases

None

Arrive Express

No in-app purchases

None

Tesla Robotaxi

No in-app purchases

Questions

Is Arrive Express free?
Arrive Express is free to download, with no in-app purchases.
Is Tesla Robotaxi free?
Tesla Robotaxi is free to download, with no in-app purchases.
Which has better reviews, Arrive Express or Tesla Robotaxi?
Arrive Express is rated higher. Arrive Express averages 5.0 out of 5 from 5 ratings, while Tesla Robotaxi averages 4.9 from 7.5K ratings.
Do Arrive Express or Tesla Robotaxi have ads?
Arrive Express shows ads; Tesla Robotaxi does not.
Which is updated more often, Arrive Express or Tesla Robotaxi?
Arrive Express ships an update monthly, and Tesla Robotaxi every 2 weeks. Most recently, Arrive Express was updated on September 19, 2026 and Tesla Robotaxi on September 25, 2026.

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