3Shape Unite Cloud vs Heidi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
3Shape Unite Cloud
This app provides a secure cloud-based platform for medical professionals to manage patient cases, track progress, and collaborate with colleagues. It offers instant access to work from any device, ensuring data is always up-to-date and compliant with regulations.
- Secure cloud storage
- Instant case updates
- Detailed 3D case viewing
- Progress tracking
- Integrated chat for collaboration
- GDPR & HIPAA compliant
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Enjoy the ultimate scan-and-send experience with Unite Cloud: 3Shape’s official app that allows you to stay up to date with your colleagues, manage and access your work securely from any device and location. Everything you do on 3Shape Unite, becomes instantly available in Unite Cloud and vice versa. 3Shape users on Unite 24.1 version and onwards, can enjoy with the download of Unite Cloud: * Efficient patient and case management: Powered by cloud storage, making case updates available instantly on all devices through 3Shape Unite Cloud. * Detailed case overview: With order overview, progress tracking and beautiful 3D viewing. Check your case status via your mobile, tablet or PC. * Streamlined collaboration: Through the integrated chat function, discuss case details and submit missing information to your partners. Unite Cloud keeps your data secure and stays GDPR & HIPPA compliant. Download and experience the real access from anywhere for your work!
Heidi
This AI-powered tool assists clinicians by transcribing patient conversations into structured notes and providing access to citation-backed medical evidence. It aims to reduce administrative burden, allowing healthcare professionals to focus more on patient care and less on documentation.
- AI-powered clinical note transcription
- Real-time transcription with offline sync
- Access to citation-backed medical evidence
- Region-aware evidence results
- HIPAA, GDPR, PIPEDA, NHS, APP, ISO 27001 compliant
- Supports over 200 specialties
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Capture clinical notes. Access citation-backed evidence. All in one place. Heidi supports care from consult to clinical question, so you can focus on patients or take a minute for yourself. **Document anywhere** Heidi Scribe captures clinical conversations and turns them into structured notes, ready to review and refine. If your connection drops, transcription continues and syncs when you are back online. - Real-time transcription - Quick edits on the go - Secure sync across devices **Search trusted evidence** Heidi Evidence provides unlimited access to citation-backed clinical information. Completely ad-free. Built to support clinical thinking, not replace it. - Inline citations linked to trusted sources - Clear summaries grounded in original literature - Region-aware results **Trusted by clinicians worldwide** - 2.4 million patient visits supported every week - 37 million hours returned to clinicians in the past 18 months - 200 plus specialties across primary care, hospitals, and allied health **Why clinicians choose Heidi** - More time with patients - Less admin after hours - Al-generated notes reviewed and refined by clinicians - Evidence, billing, coding, and follow-up support - Compliant with HIPAA, GDPR, PIPEDA, NHS, APP, ISO 27001 Heidi. Your Al Care Partner. Terms of Use: https://heidihealth.com/legal/heidi-scribe-terms-of-use Privacy Policy: https://heidihealth.com/legal/privacy-policy
Screenshots
Verdict
The clearest difference is review sentiment: Heidi at 49% against 3Shape Unite Cloud's 0%. Heidi also leads on update cadence (every 4 days vs monthly) and ratings volume (2.6K vs 2). 3Shape Unite Cloud's advantage is rating (5.0 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
3Shape Unite Cloud holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Heidi has 2.6K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 0% of 3Shape Unite Cloud's written reviews are positive against 49% of Heidi's, so the app with the better star average is not the one people write more warmly about.
3Shape Unite Cloud ships an update monthly, Heidi every 4 days. The most recent releases landed on November 4, 2026 and November 8, 2026 respectively.
| Parameter | 3Shape Unite Cloud | Heidi |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.7 (2.6K ratings) |
| Positive reviews | 0.0% of reviews | 49.4% of reviews — better |
| Number of ratings | 2 | 2.6K — better |
| Update frequency | Monthly | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.6 | 17.0 — better |
| Further details — not scored | ||
| Size | 38 MB | 176 MB |
| Age rating | 17+ | 4+ |
| Developer | 3Shape | Heidi Health Trading Pty Ltd |
Customer experience
3Shape Unite Cloud
Heidi
Bugs and requests
3Shape Unite Cloud
Not enough reviews yet to summarise bugs or requests.
Heidi
Reported bugs
12 issues- Not saving all the information
- App crashing every time I attempt to start a new note
- Slow to load, often crashes or fails to record a session
- Crashes very frequently, doesn't record unless you have the physical app open and doesn't save recordings
- The pre-recording button and the recording button are almost identical
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- Rarely works, have to voice record my sessions and upload the recording for it to work
- Routinely unstable and most of my session recordings have irretrievably failed
- The app only recognises one delivery email address
- Randomly stops recording and gives an error message
- Stops recording if you get a call or any disruption in connection
- Cursor disappears when editing
- Recording consistently
Requested features
4 requests- Apple Watch version to record and transcribe audio
- Remember last used email address or have a default email
- Ability to change the plan
- Watch integration
In-app purchases
3Shape Unite Cloud
No in-app purchases
Heidi
No in-app purchases
