Laredo 311 vs DoorLoop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Laredo 311
Report city issues, submit service requests, and ask questions with location and photo details. Track the status of your submissions by logging into your account.
- Submit service requests
- Report city issues
- Ask questions
- Attach photos
- Use GPS location detection
- Track request status
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Laredo 311 allows Laredo residents to submit requests, report issues, and ask questions along with pictures using GPS location detection. Once a request is submitted, a resident can login to view the status of their request.
DoorLoop
This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.
- Manage entire rental portfolio
- Process applications and background checks
- Track rent payments and ledgers
- Review financials and reports
- Manage maintenance requests
- Online rent payments for tenants
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Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to. Built for property managers and owners running residential, commercial, and mixed portfolios. WHAT YOU CAN DO ON THE GO Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee. Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop. Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing. Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds. AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket. AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time. Leasing: Accept applications, screen tenants, and eSign leases without leaving the app. Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login. WHY OPERATORS SWITCH TO DOORLOOP One connected platform for leasing, maintenance, accounting, and communications. No more patchwork. AI that runs operations, not just stores data. Live in days, not months. Migration handled for you. Top-rated support, with real humans who answer in minutes. The AI-native operating platform for property management teams. Stop coordinating. Start operating.
Screenshots
Verdict
The clearest difference is rating: DoorLoop at 4.8 against Laredo 311's 1.4. DoorLoop also leads on review sentiment (39% vs 0%) and ratings volume (4.1K vs 7). Laredo 311's advantage is monetization model (free vs freemium) and iOS requirement (9.0 vs 13.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DoorLoop holds the better App Store score, 4.8 against 1.4. That said, the two scores are not equally well evidenced: DoorLoop has 4.1K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of Laredo 311's written reviews are positive against 39% of DoorLoop's.
Laredo 311 ships an update every 2 months, DoorLoop monthly. The most recent releases landed on October 4, 2026 and October 20, 2026 respectively.
| Parameter | Laredo 311 | DoorLoop |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (7 ratings) | 4.8 (4.1K ratings) — better |
| Positive reviews | 0.0% of reviews | 39.1% of reviews — better |
| Number of ratings | 7 | 4.1K — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 46 MB | 23 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Laredo | DoorLoop Inc |
Customer experience
Laredo 311
DoorLoop
Bugs and requests
Laredo 311
Not enough reviews yet to summarise bugs or requests.
DoorLoop
Reported bugs
5 issues- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems
Requested features
6 requests- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting
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- Integration with other property management tools
In-app purchases
Laredo 311
No in-app purchases
DoorLoop
No in-app purchases
Questions
Is Laredo 311 free?
Is DoorLoop free?
Which has better reviews, Laredo 311 or DoorLoop?
Do Laredo 311 or DoorLoop have ads?
Which is updated more often, Laredo 311 or DoorLoop?
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