Comparison

Virginia Mobile ID vs 311 Hampton VA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virginia Mobile ID

This app provides a secure and convenient digital version of your Virginia state-issued driver's license or ID card. It allows for fast, contactless identity verification directly from your smartphone, offering peace of mind and enhanced security. While it complements your physical ID, it aims to reduce the need to carry it in many situations.

Highlights
  • Digital driver's license and ID
  • Contactless identity verification
  • Secure and encrypted
  • Choose what information to share
  • No cell signal needed after download
  • Shows REAL ID status
Read full description

Virginia DMV has officially launched the Virginia Mobile ID. Carrying your ID just got more convenient, more secure and much less stressful. You’ll love the peace of mind of always having your ID by your side. Virginia Mobile ID is a digital option of a valid state-issued driver's license or ID card. It’s free to obtain and can be set up from anywhere. Your Virginia Mobile ID is a companion to your physical ID, and you’ll still need to carry a physical ID with you. In many cases, it can stay in your wallet, and your phone can do the work of verifying your identity. Advancing Virginia DMV's mission of "Always Driving Forward," Virginia Mobile ID is built for today’s digital world. After years of planning and testing, Virginia Mobile ID puts you in control—without compromising security or simplicity. Key Benefits Convenient: • Always with you on your phone • Fast, contactless and easy to use • Set up in minutes, from anywhere • Once downloaded, no cell signal needed • Free, no cost to download or maintain • Shows your REAL ID status • Available soon on all digital wallets Secure: • Built-in security features to keep your identity safe and prevent fraud • You choose what information to share • Your data is not stored, tracked or shared • Unique encryption means screenshots are rejected • Your phone stays in your hands The more Virginians download and use Virginia Mobile ID, the more businesses and organizations will start accepting the technology. The future of Virginia Mobile ID is in your hands.

About

311 Hampton VA

This app allows residents to easily submit non-emergency service requests to their city's 311 Citizen Contact Center. Users can report issues like street light repairs or overgrown grass, and can attach photos or videos to their submissions.

Highlights
  • Submit service requests
  • Report street light issues
  • Report high grass
  • Attach photos
  • Attach videos
  • Connect to 311 Citizen Contact Center
Features
Read full description

311 Hampton VCH connects residents to the city's 311 Citizen Contact Center for non-emergency city information and services. Residents can enter various requests such as street light repairs, high grass and many other issues. Photos and videos can be included in the submission.

Screenshots

Virginia Mobile ID4 screens
311 Hampton VA4 screens

Verdict

The call

The clearest difference is update cadence: Virginia Mobile ID at every 3 weeks against 311 Hampton VA's every 3 months. Virginia Mobile ID also leads on ratings volume (19K vs 1). 311 Hampton VA's advantage is rating (5.0 vs 4.7) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

311 Hampton VA holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Virginia Mobile ID has 19K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Virginia Mobile ID ships an update every 3 weeks, 311 Hampton VA every 3 months. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 6 level
Virginia Mobile ID versus 311 Hampton VA: the parameters behind the verdict, then further details
ParameterVirginia Mobile ID311 Hampton VA
PriceFreeFree
Rating4.7 (19K ratings)5.0 (1 ratings) — better
Positive reviews18.6% of reviews—
Number of ratings19K — better1
Update frequencyEvery 3 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.415.6 — better
Further details — not scored
Size48 MB231 MB
Age rating4+4+
DeveloperCBN Secure Technologies Inc.City of Hampton

Customer experience

Virginia Mobile ID

All ratings4,598 ratings
Positive88.3%
Neutral2.3%
Negative9.4%
Written reviews472 reviews
Positive18.6%
Neutral6.8%
Negative74.6%

311 Hampton VA

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Virginia Mobile ID

Reported bugs

3 issues
  • Enrollment process fails
  • App freezes or becomes unusable
  • Inconsistent performance

Requested features

3 requests
  • Add support for Apple Wallet
  • Improve camera/scanning functionality
  • Enhance security and privacy features

311 Hampton VA

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Virginia Mobile ID

No in-app purchases

None

311 Hampton VA

No in-app purchases

Questions

Is Virginia Mobile ID free?
Virginia Mobile ID is free to download, with no in-app purchases.
Is 311 Hampton VA free?
311 Hampton VA is free to download, with no in-app purchases.
Which has better reviews, Virginia Mobile ID or 311 Hampton VA?
311 Hampton VA is rated higher. Virginia Mobile ID averages 4.7 out of 5 from 19K ratings, while 311 Hampton VA averages 5.0 from 1 ratings.
Do Virginia Mobile ID or 311 Hampton VA have ads?
Neither Virginia Mobile ID nor 311 Hampton VA shows ads.
Which is updated more often, Virginia Mobile ID or 311 Hampton VA?
Virginia Mobile ID ships an update every 3 weeks, and 311 Hampton VA every 3 months. Most recently, Virginia Mobile ID was updated on November 5, 2026 and 311 Hampton VA on November 4, 2026.

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