Civic365 US vs Reading 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Civic365 US
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Civic 365 - 311 CRM Citizen Experience Management Your Gateway to Efficient Citizen Engagement Transform service delivery and citizen engagement with Civic 365, a Microsoft 365 based cloud solution. Combine digital and self-service channels for exceptional service. Increase efficiency and lower costs, while boosting staff performance and workplace morale. Citizen-Focused, Service-Oriented Citizens are now the priority. Globally, there’s a growing emphasis on enhancing citizen interaction and their experiences with public services. Influenced by the private sector, citizens’ expectations are shifting, making digital transformation fundamental to engagement strategies. Advance your public offerings by providing digital services crafted with the citizen’s viewpoint in mind. Transforming Citizen Service Request Management Civic 365 offers a revolutionary approach to managing citizen service requests. Our platform, anchored by our robust 311 CRM system, delivers streamlined, efficient, and user-friendly online solutions, fully integrated with key local government applications. Powered by Microsoft 365 and Azure, Civic365 makes tracking, reporting, and optimizing citizen issues effortless.
Reading 311
This application provides direct access to city services for residents and visitors. Report issues, ask questions, and receive important updates and announcements regarding city services and events.
- Report city issues (trash, potholes, permits)
- Direct connection to city staff
- Receive notifications and announcements
- Request status updates
- Ask city-related questions
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English The City of Reading Pennsylvania is offering our residents and visitors a free new app that puts the power of city services right in your pocket 24/7/365. Connect directly to our City staff. Receive notifications and announcements regarding City of Reading services and events. Report trash issues, property concerns, permit inquiries, street, pothole, and sewer line problems, among other City related matters. Ask questions. Obtain status updates. Download now for free! Spanish La ciudad de Reading Pennsylvania ofrece a nuestros residentes y visitantes una nueva aplicación gratuita que pone el poder de los servicios de la ciudad directamente en su bolsillo las 24 horas del día, los 7 días de la semana, los 365 días del año. Conéctese directamente con nuestro personal de la ciudad. Reciba notificaciones y anuncios sobre servicios y eventos de la Ciudad de Reading. Informar problemas de basura, inquietudes sobre la propiedad, consultas de permisos, problemas de calles, baches y líneas de alcantarillado, entre otros asuntos relacionados con la Ciudad. Hacer preguntas. Obtener actualizaciones de estado. ¡Descárgalo ahora gratis!
Screenshots
Verdict
The clearest difference is iOS requirement: Civic365 US at 12.4 against Reading 311's 16.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 8, 2026 and October 24, 2026 respectively.
| Parameter | Civic365 US | Reading 311 |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.8 (9 ratings) — better |
| Positive reviews | — | 12.5% of reviews |
| Number of ratings | — | 9 — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 12.4 — better | 16.6 |
| Further details — not scored | ||
| Size | 26 MB | 43 MB |
| Age rating | 17+ | 4+ |
| Developer | Cubic Logics Inc. | City of Reading, Pennsylvania |
In-app purchases
Civic365 US
No in-app purchases
Reading 311
No in-app purchases
Questions
Is Civic365 US free?
Is Reading 311 free?
Do Civic365 US or Reading 311 have ads?
Which is updated more often, Civic365 US or Reading 311?
Other comparisons
