Comparison

Allo vs Needs.

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Allo

This app provides a comprehensive business phone system with AI-powered features. It offers call recording, transcription, spam blocking, and customizable call routing to streamline communication and improve efficiency for professionals and teams.

Highlights
  • AI-powered gatekeeper
  • Call recording and transcription
  • Spam call blocker
  • Customizable IVR system
  • CRM integrations
  • Second business phone number
Features
Read full description

Your Business, Simplified: The All-in-One Phone System for Professionals Discover the ultimate business phone system designed to revolutionize how you connect, communicate, and grow. Whether you’re a craftsperson, a solo entrepreneur, or managing a team, our app combines cutting-edge AI capabilities with seamless integrations to deliver an unmatched communication experience. Say goodbye to outdated systems and hello to streamlined workflows with features that cater to every aspect of your business. Why Choose Our Business Phone System? Elevate your communication game with a solution that outshines traditional platforms: • More than just a VoIP system, it’s your comprehensive business assistant. • AI-driven tools, advanced call handling, and intuitive design. • Save time, stay organized, and impress clients effortlessly. Key Features and Benefits Before the Call: Screening and Identification • Block spam with our spam call blocker to ensure only relevant calls come through. • Identify unknown callers with real-time intelligence. • Choose a second phone number (and the country code of your choice), port your existing number, or forward calls to our system to enjoy all the features. During the Call: Handling and Recording • Make and receive calls over Wi-Fi, 5G, or VoIP, ensuring clear quality. • Use our call recorder to automatically save conversations for compliance and review. • Manage calls seamlessly with transfers, simultaneous calls, and categorization. After the Call: Insights and Integration • Automatically transcribe calls and send transcripts to your inbox or CRM. • Summarize key points and extract actionable insights. • Sync call details with CRMs like Shopify, HubSpot, and more to keep your team aligned. Call Flow: Smarter Call Management • Qualify callers with the AI-powered gatekeeper to identify their needs before answering. • Set up a customizable IVR (Interactive Voice Response) system with menus (e.g., "Press 1 for Sales"). • Direct calls to voicemail, a live agent, or your AI receptionist for 24/7 availability. • Set business hours and enable busy modes to maintain work-life balance. AI & Automation • Use an AI voice assistant to handle calls, take messages, and route inquiries. • Automatically summarize calls, extract key details, and send transcripts to your inbox. • Create professional greetings with AI-generated voice and music options. Customization • Customize your workspace with visual options for call interfaces and dashboards. • Create unique greetings and voicemail messages to reinforce your brand. Accessibility • Access the app on multiple devices. • Manage calls and messages from anywhere with a unified platform. How We’re Different Our solution offers: • Spam call blocker to enhance productivity. • Automatic call recording and transcription to focus on conversations. • AI receptionist and customizable IVR menus for 24/7 availability. • Deep CRM integrations for actionable insights. • Effortless call organization by grouping calls by contact and category. Designed for Growing Businesses • Whether you need a 2nd phone number for your side hustle or a fully-fledged business phone system, our app scales with you. • From startups to established enterprises, streamline communication and deliver exceptional customer experiences. Get Started Today • Choose a second phone number, use forwarding, or port your existing number seamlessly to maintain your professional presence. • Download now and discover how easy it is to manage your business calls and messages in one place. • Take control of your business communication today. Your team—and your clients—will thank you. Note: A paid subscription is required to access all features. Pricing details are available within the app. https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

Needs.

Features
Read full description

Customers can publish needs, receive and compare business replies, and continue conversations through link-up. Businesses can manage their profile, shops, offers, and auto replies, with improved notification routing, smoother onboarding, stronger media handling, localized content, and overall UI and performance refinements across the app. Needs and business activity in GLT Needs can only be created for locations in countries officially open in GLT Needs. A user may access the app from another country and still use these features if the selected need or business location is in a supported country. In its early rollout, GLT Needs is primarily focused on West African countries

Screenshots

Allo4 screens
Needs.4 screens

Verdict

The call

The clearest difference is in-app purchases: Needs. at none against Allo's 7. Needs. also leads on device support (3 vs 1). On price, update cadence, ads and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Allo sells 7 in-app purchases, starting at $25.00 per month. Needs. asks for nothing beyond the download.

UpkeepUpdate frequency

Allo ships an update every 2 days, Needs. every 4 days. The most recent releases landed on November 5, 2026 and October 31, 2026 respectively.

Scorecard2 real differences · 8 level
Allo versus Needs.: the parameters behind the verdict, then further details
ParameterAlloNeeds.
PriceFreeFree
Rating4.3 (118 ratings) — better—
Positive reviews63.3% of reviews—
Number of ratings118 — better—
Update frequencyEvery 2 days — betterEvery 4 days
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.415.0 — better
Further details — not scored
Size181 MB73 MB
Age rating4+17+
DeveloperMobile FirstMATA35

Bugs and requests

Allo

Reported bugs

44 issues
  • App fails to function on iPad
  • Need to fix resolution for iPad
  • AI assistant not helpful
  • Cannot fix anything
  • Agent available in 10 days
Show 39 more
  • Constant issues
  • Always an issue with the app
  • Cannot make calls one day
  • Cannot text another day
  • Constantly puts user in different chats
  • Archiving issues
  • Account restarts
  • HubSpot tracking inaccurate
  • App not up to par
  • Bad interactions with AI
  • AI says nonsense
  • AI talks over interlocutor
  • Hangs up before message is left
  • Shopify integration didn't work
  • Hard to find tutorial
  • No email to message support
  • Only automated message from support
  • No other responses after multiple attempts
  • Shows many phone calls but all said hanged up
  • Account was warned without warning
  • No CSR available
  • Couldn't find account information
  • Couldn't find 'team management' tab
  • Uninstalled but still connected to phone
  • Spanish lady doesn't understand English and hangs up
  • Disconnected active subscription
  • Asking to sign up for subscription again
  • Restore Purchase freezes the app
  • Call log states a call but never heard ring
  • Settings are confusing
  • Interface lacks fluidity
  • Composer number to call is not visible
  • Texts are short or not taken into account during trial
  • Payment made, cannot log in
  • Cannot receive OTP
  • App asked to sign up each time it was opened
  • Agent sounded completely opposite of request and spoke different language
  • AI doesn't seem to keep up with fast talkers
  • Very little feature, just screens callers

Requested features

13 requests
  • AI receptionist in Spanish
  • AI receptionist capable of understanding and responding in Spanish
  • More variety on AI voices/characters
  • Allow more words on business knowledge
  • Deeper business knowledge section to prevent false advertising
Show 8 more
  • Integrate with spreadsheets
  • Receptionist to give out info based on inventory and availability
  • API to synchronize client base with Allo Contacts listing
  • Dark mode option
  • Advanced analytics dashboard
  • More functionalities
  • Improved interface fluidity
  • Free trial for professional features

Needs.

Not enough reviews yet to summarise bugs or requests.

In-app purchases

7 purchases

Allo

Subscriptions7
  • Allô | Limited-time discount$25.001 Month
  • Allô Monthly | Free trial7 Days trial$44.991 Month
  • Allô | Premium Phone number$44.991 Month
Show 4 more
  • Allô | Limited-time discount1 Month trial$45.001 Month
  • Allô Yearly | Free trial7 Days trial$214.991 Year
  • Allô Yearly | Discount offer$214.991 Year
  • Allô Yearly | Free trial7 Days trial$384.991 Year
None

Needs.

No in-app purchases

Questions

Is Allo free?
Allo is free to download, with in-app purchases available.
Is Needs. free?
Needs. is free to download, with no in-app purchases.
Do Allo or Needs. have ads?
Neither Allo nor Needs. shows ads.
Which is updated more often, Allo or Needs.?
Allo ships an update every 2 days, and Needs. every 4 days. Most recently, Allo was updated on November 5, 2026 and Needs. on October 31, 2026.

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