XCALLY Mobile vs AQ Docs

XCALLY Mobile is a native application that seamlessly integrate the capabilities of XCALLY into agents’ smartphones, tablets, or smartwatches. With XCALLY Mobile agents are available anytime, anywhere. Exceed customer expectations with outstanding service on the move even with remote or on-call workers. Expand the reach of customer service beyond traditional call centers by leveraging the XCALLY Mobile for field technicians, external sales teams, or staff working in various locations. Work from anywhere with XCALLY Mobile Manage customer calls with all the functionalities agents need, including status management, call transfer and call recording. Cooperation Use the internal messenger to collaborate with colleagues, even when talking on the phone. Contact manager Deliver a seamless customer experience by providing your teams with visibility into contact information and the customer journey. Call history Keep track of every conversation and easily access call data Features: • Inbound and outbound calls • Internal messenger • Call recording • Call history • Warm and blind call transfer • Status settings • Queue view • Contact manager • Customer Journey

AQ Docs is a powerful document management solution designed for accounting firms and their clients. It enables firms to manage their practice efficiently from the web platform while allowing clients to securely submit essential accounting documents through the mobile app. With seamless integration into accounting software, AQ Docs automates document posting, reducing manual work and ensuring accuracy. Clients can easily upload receipts, invoices, and financial statements, while firms can organize, review, and process these documents in real-time. Key features: Secure document storage and sharing Direct integration with accounting software Web-based practice management for accounting firms Mobile app for clients to submit necessary documents Smart search, categorization, and cloud backup Streamline your accounting workflow with AQ Docs – where efficiency meets accuracy!