Ventura Connects vs Access Comcate

Submit a service request to the City of Ventura through Ventura Connects. This app makes reporting easier than ever and offers the convenience of GPS-tagged location services. It provides a menu of common category requests to choose from, including potholes, graffiti, trees, sidewalks, trash, and more. With the Ventura Connects app, users can seamlessly upload photos and videos, track the status of requests from reporting to resolution, and receive real-time text or email updates. This system includes advanced security measures to protect customers' personal information and ensure privacy.

Whether it's a pothole, graffiti, or a request for information, residents can submit in minutes. Photo-first, location-confirmed, and routed directly to your team for resolution. Before submitting, residents can check the map to see what's already been reported nearby and follow an existing issue instead of creating a duplicate, reducing noise for staff and keeping requests moving faster. Once submitted, residents stay in the loop with two-way messaging, status tracking, and notifications without ever leaving the app. What residents can do: • Submit requests fast, photo-first • See nearby reports on the map before submitting • Follow issues and avoid duplicates • Reply to staff updates from the app • Track all requests in one place • Submit anonymously when available • Sign in with email, phone, Google, or Apple Comcate gives your community a modern, accessible front door for resident service requests and gives your agency a credible, polished mobile presence from day one. Your community deserves a city that responds. Comcate makes that visible.