Comparison

Optum vs Cellevate

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Optum

Manage your health journey with personalized support. Find providers, schedule appointments, access your health information, and connect with care professionals for guidance. Securely store your data and maximize your benefits.

Highlights
  • Personalized health tracking
  • Provider search and scheduling
  • Appointment management
  • Access to health information
  • Secure messaging with care team
  • Benefit and program access
Features
Read full description

Personalized for you Optum knows that no two people are alike. That you and your health goals are unique. That’s why the Optum app is designed to be your go-to resource for staying on track with your individual health needs. • Convenient scheduling: Find the providers you’re looking for, from primary care physicians (PCPs) to specialists. Depending on your eligibility, you may see provider availability and make and manage appointments to get the care you need. • At your fingertips: Enjoy easy access to all your health information, important updates, and eligible benefits and programs, right from your home screen. • Help when you need it: Message, chat or call nurses and other caring professionals who can help you navigate your health care needs and questions. • Secure access: Feel confident knowing that the Optum app stores all your personal health data safely on your device. Easy access to your eligible benefits  Optum offers a variety of benefits and services, designed for what you need. You may have access to: Guided support: • A dedicated team of Care Guides, nurses, wellness coaches and specialists who can provide tailored assistance and clear, compassionate answers to your questions. • Timely help via chat or phone for finding a doctor, coordinating care, saving on prescriptions and navigating claims. • Expert guidance and personalized recommendations to help you maximize your benefits, manage your health and achieve your individual goals. Seamless health management: • Comprehensive care enabling you to easily access your electronic medical records, see test results, make and manage appointments and handle prescriptions from your device. • Secure messaging with your care team for help with scheduling, test results, refills and other health-related questions. The Optum app connects all the dots in your individual health care journey, providing you with the information you need when you need it. Enjoy peace of mind knowing that Optum is by your side, guiding you to the right care. Download the app today and take control of your health. This experience is provided at no additional cost as part of your health benefits or care you receive. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. Please discuss with your doctor how the information provided may be right for you. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. © 2024 Optum, Inc. All rights reserved. Optum® is a registered trademark of Optum, Inc. in the U.S. and other jurisdictions. All other brand or product names are trademarks or registered marks of the property of their respective owners. Optum is an equal opportunity employer.

About

Cellevate

Easily purchase class packs and memberships, browse class schedules, and manage your reservations. Stay organized and committed to your fitness goals by booking classes and tracking your upcoming sessions.

Highlights
  • Purchase class packs and memberships
  • Browse class schedules
  • Filter classes by type
  • Manage class reservations
  • Track upcoming classes
Features
Read full description

Features: -Purchase Class Packs and Memberships Easily browse and purchase our class packs or membership options -View our schedule Filter classes by type to find the perfect fit for your routine. -Manage your reservations Book your class reservations with ease. Keep track of your upcoming classes and manage your schedule to stay organized and committed to your fitness goals.

Screenshots

Optum4 screens
Cellevate4 screens

Verdict

The call

The clearest difference is rating: Cellevate at 5.0 against Optum's 4.4. Optum's advantage is ratings volume (13K vs 24) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cellevate holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Optum has 13K ratings behind it against 24, so its average is the more settled of the two.

UpkeepUpdate frequency

Optum ships an update every 3 weeks, Cellevate monthly. The most recent releases landed on September 26, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
Optum versus Cellevate: the parameters behind the verdict, then further details
ParameterOptumCellevate
PriceFreeFree
Rating4.4 (13K ratings)5.0 (24 ratings) — better
Positive reviews16.0% of reviews—
Number of ratings13K — better24
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhoneiPhone
Requires iOS16.616.0 — better
Further details — not scored
Size186 MB38 MB
Age rating17+4+
DeveloperOptum Inc.Cellevate LLC

Customer experience

Optum

All ratings12,539 ratings
Positive84.8%
Neutral3.0%
Negative12.2%
Written reviews262 reviews
Positive16.0%
Neutral8.0%
Negative76.0%

Cellevate

All ratings24 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Optum

Reported bugs

20 issues
  • Login redirects to download app screen despite being logged in
  • Buttons trigger authentication loop instead of loading content
  • Loading screen stuck indefinitely with no exit option
  • Internal server errors on messages, medications, and appointments
  • MyChart connection failures with 'unable to connect' messages
Show 15 more
  • App crashes on startup with WiFi proxy error
  • Reply button hidden behind bottom banner
  • Test results notification sent but results unavailable
  • Messages not appearing despite notification received
  • Blank screens when accessing appointments
  • App hangs when navigating between pages
  • Inconsistent login state across sessions
  • Referral information not loading or displaying
  • Test results partially cut off or unreadable
  • Unable to log out without force closing app
  • E-check-in blocked by excessive health conditions
  • Messaging character count not displayed at top
  • Old data pulling forward from previous app
  • Provider information not migrating from old app
  • Ad blocker incompatibility preventing login

Requested features

15 requests
  • Native MyChart app instead of embedded version
  • Expanded character limit for doctor messages
  • Better referral information display with contact details
  • Downloadable test results and referral letters
  • Improved appointment scheduling interface
Show 10 more
  • Direct doctor contact without call center routing
  • Vitals history tracking and display
  • Touch ID/biometric authentication support
  • Better form validation and county selection
  • Printable documents from app
  • Nurse or doctor chat for symptom assessment
  • Insurance information update capability
  • Better notification system for messages
  • Improved accessibility for seniors
  • Tutorial or help documentation

Cellevate

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Optum

No in-app purchases

None

Cellevate

No in-app purchases

Questions

Is Optum free?
Optum is free to download, with no in-app purchases.
Is Cellevate free?
Cellevate is free to download, with no in-app purchases.
Which has better reviews, Optum or Cellevate?
Cellevate is rated higher. Optum averages 4.4 out of 5 from 13K ratings, while Cellevate averages 5.0 from 24 ratings.
Do Optum or Cellevate have ads?
Neither Optum nor Cellevate shows ads.
Which is updated more often, Optum or Cellevate?
Optum ships an update every 3 weeks, and Cellevate monthly. Most recently, Optum was updated on September 26, 2026 and Cellevate on September 23, 2026.

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