Results
I don’t understand my results - there is no explanation in what I am reviewing? I don’t know if this is good or bad - there is no notes from the doctor to explain the results to me . Please help me understand this. !!
Thank you
Thank you
Fantastic app
Great app
Easy to use
Very convenient to have quick access from your phone and easy to use.
!!!!!!!!!!!!
Won’t let me use app because I don’t live in orange county CA!!!
Wait of Time
I feel this app is very disconnected from office staff. It doesn’t update in a timely manner. It takes over 48 hours for office staff to get back to you. I am now waiting a week and haven’t received an answer from office staff. I’ve tried to reach out to the office directly, but because it goes through three call centers I am unable to get an answer to my test. I’ve also pushed this upper management and they said they will look into this and it’s now been a couple of weeks and I have gotten zero feedback. I don’t know what’s worse Optum or Kaiser
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