Exceptional care from NP-C Vilma Cariaga & her MA, Lyn!
I would like to sincerely thank NP-C, Vilma Cariaga for her compassionate care during my annual physical. Not only did she answer all my questions, she also took the time to offer additional suggestions. I truly value her efforts & look forward to working with her on my health journey. In addition, I appreciated her easy going manner & ability to make the physical very comfortable.
I would also like to give a big shout out to her MA, Lyn Michel. Lyn was cheerful & welcoming when taking my vitals, assisting me prior to my actual visit & helping me throughout the entire visit. She smiled, had lots of energy, was engaged & even walked me out. Felt like I knew her for years!
No one likes physicals, but the office visit was made pleasant by these two kind professionals.
Thank you, again!
I would also like to give a big shout out to her MA, Lyn Michel. Lyn was cheerful & welcoming when taking my vitals, assisting me prior to my actual visit & helping me throughout the entire visit. She smiled, had lots of energy, was engaged & even walked me out. Felt like I knew her for years!
No one likes physicals, but the office visit was made pleasant by these two kind professionals.
Thank you, again!
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GCGrateful for Amazing Care
Horrible Company with Horrible Tech
What should I expect from a United Healthcare Company? Unhelpful people who are happy to refuse to give you your pharmacy billing info to fill elsewhere. App and website are constantly malfunctioning. Just makes accessing the benefits you pay for impossible.
TTiagoNYC
Your App
Since the beginning, your app has not been working properly. I have tried many different ways to fix the issue, but unfortunately, nothing has worked.
I also called your IT Department, but sadly, your representative did not take the issue seriously. She told me that it would take one week to fix, but it has now been four weeks, and nothing has been done.
I would appreciate it if you could resolve this issue as soon as possible.
I also called your IT Department, but sadly, your representative did not take the issue seriously. She told me that it would take one week to fix, but it has now been four weeks, and nothing has been done.
I would appreciate it if you could resolve this issue as soon as possible.
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AAskcy
Unfair billing practices & disregarded insurance appeals
Optum wrongfully split-billed a routine, 100% covered ACA preventive wellness exam with diagnostic codes and refused to correct their coding error. To make matters worse, while my insurance company (Cigna) was actively reviewing a formal appeal on this claim, Optum turned the account over to a third-party debt collection agency. Bypassing patient consent and pursuing collection actions during an open insurance review demonstrates complete disregard for patients and standard billing rules.
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AAS7_7
Dr Lalwani
I have asked for a doctors advise on flu shots and I get a generic response. Not very professional
RJRavi Jo
