Comparison

LiveSafe vs Access Albany

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LiveSafe

Communicate directly with community safety officials via text, picture, video, and audio. Share your location during emergencies and virtually walk friends home. Access safety resources and a safety map.

Highlights
  • Two-way communication with safety officials
  • Discreet reporting via text, picture, video, audio
  • SafeWalk virtual escort
  • Location sharing during emergencies
  • Access to safety resources
  • Safety map
Currently charting
Read full description

LiveSafe enables direct and discreet two-way communication with your community safety officials using text, picture, video, and audio. It also lets you virtually walk your friends and family home with SafeWalk. Plus much more!​:​ • Request a SafeRide (if offered by your community)​ • Location ​sharing during emergencies • Access to safety resources and phone numbers • Safety map with key safety locations to keep you “in the know” PLEASE READ CAREFULLY: DO NOT USE THIS APPLICATION TO REPORT REAL-TIME EMERGENCIES IF YOUR LOCAL POLICE ORGANIZATION IS NOT LISTED IN THE ORGANIZATIONS SCREEN IN THE APP. Reports will not be immediately received by police or emergency authorities until LiveSafe coordinates with authorities to enable delivery of reports. Should an emergency arise, always dial 911. Continued use of GPS running in the background can dramatically decrease battery life. Law enforcement agencies interested in directly receiving their local crime tips in real-time via the LiveSafe Command Dashboard are encouraged to contact LiveSafe via email at support.livesafe@vectorsolutions.com or by visiting support.vectorlivesafe.com DISCLAIMER: By downloading this application, you understand and agree to these terms: The LiveSafe application may not be linked or connected to your local police, medical, or law-enforcement authority as of yet. By using this application at this time, you will not be assisted for any and all emergencies or crime-reports submitted unless your local authorities have integrated with LiveSafe. Please check with your local authorities to see if they are integrated with LiveSafe to receive your reports. Should an emergency arise, always dial 911. THE PUBLISHER OF THE APPLICATION AND ANY AFFILIATES, PARTNERS, AGENTS, OR EMPLOYEES OF LIVESAFE SHALL HAVE NO LIABILITY NOR RESPONSIBILITY TO ANY PERSON OR ENTITY WITH RESPECT TO ANY PART OF THE APPLICATION INCLUDING BUT NOT LIMITED TO DOWNLOADING, USE, CRIME REPORTING, AND EXPECTATIONS OF SAFETY AND SECURITY. This app may use your location even when it isn’t open, which can decrease device battery life.

About

Access Albany

Report non-emergency community issues in Albany and Dougherty County with this free app. Easily submit reports with photos or videos, track their progress, and help improve your community.

Highlights
  • Report non-emergency issues
  • GPS location identification
  • Upload photos/videos
  • Track request status
  • Wide range of reportable concerns
Features
Read full description

The Access Albany 311 app makes reporting non-emergency issues in Albany and Dougherty County, Georgia, quick and convenient. This free, user-friendly app provides residents with an efficient way to report community issues immediately as they are discovered. Utilizing GPS technology, the app identifies your exact location and presents a selection of common issues to report. You can enhance your report by easily uploading pictures or videos and track your request from submission through to resolution. The Access Albany 311 app can be used to report a wide variety of concerns, including street maintenance needs, streetlight outages, damaged or fallen trees, abandoned vehicles, code enforcement issues, and much more. The City of Albany and Dougherty County greatly appreciate your involvement; your use of this app helps us maintain, enhance, and beautify our community.

Screenshots

LiveSafe4 screens
Access Albany4 screens

Verdict

The call

The clearest difference is rating: Access Albany at 5.0 against LiveSafe's 2.8. LiveSafe's advantage is ratings volume (334 vs 4) and chart position (#171 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Access Albany holds the better App Store score, 5.0 against 2.8. That said, the two scores are not equally well evidenced: LiveSafe has 334 ratings behind it against 4, so its average is the more settled of the two.

Scorecard3 real differences · 8 level
LiveSafe versus Access Albany: the parameters behind the verdict, then further details
ParameterLiveSafeAccess Albany
PriceFreeFree
Rating2.8 (334 ratings)5.0 (4 ratings) — better
Positive reviews22.9% of reviews—
Number of ratings334 — better4
Update frequencyEvery 6 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#171 — better—
DevicesiPhone, iPod — betteriPhone
Requires iOS18.017.6 — better
Further details — not scored
Size123 MB141 MB
Age rating12+12+
DeveloperLiveSafe, Inc.City of Albany (GA)

Customer experience

LiveSafe

All ratings331 ratings
Positive40.5%
Neutral8.8%
Negative50.8%
Written reviews70 reviews
Positive22.9%
Neutral4.3%
Negative72.9%

Access Albany

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

LiveSafe

Reported bugs

12 issues
  • Cannot get past login screen with persistent 'oops' errors
  • Password reset emails not being received
  • Unable to add organization - endless error messages
  • App crashes immediately upon opening
  • Verification code entry field not appearing after SMS sent
Show 7 more
  • SafeWalk feature incorrectly reporting arrival before actually reaching destination
  • Keyboard positioned off-screen in survey forms
  • Survey form selecting wrong answers (yes instead of no)
  • Login button grayed out when using Apple Keychain saved passwords
  • App silently logging out users during updates
  • Privacy policy page fails to load
  • Escort request not being received by security (1+ hour wait)

Requested features

9 requests
  • Apple Watch compatibility
  • Dropdown menu for frequently entered information (names, emails)
  • Larger fonts and better contrast on survey results screen
  • Recent entries history for quick access
  • Ability to set multiple office locations
Show 4 more
  • Improved response time indicators for reports
  • Option to disable location tracking
  • Better keyboard positioning in forms
  • Persistent survey results display in app

Access Albany

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

LiveSafe

No in-app purchases

None

Access Albany

No in-app purchases

Questions

Is LiveSafe free?
LiveSafe is free to download, with no in-app purchases.
Is Access Albany free?
Access Albany is free to download, with no in-app purchases.
Which has better reviews, LiveSafe or Access Albany?
Access Albany is rated higher. LiveSafe averages 2.8 out of 5 from 334 ratings, while Access Albany averages 5.0 from 4 ratings.
Do LiveSafe or Access Albany have ads?
Neither LiveSafe nor Access Albany shows ads.

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