Comparison

MediacomConnect vs Access Albany

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MediacomConnect

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

Highlights
  • View billing statements
  • Pay bills and manage payment methods
  • Check for service outages
  • Troubleshoot modem and cable box issues
  • View internet data usage
  • Manage service appointments
  • Chat with customer support
Features
Read full description

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

About

Access Albany

Report non-emergency community issues in Albany and Dougherty County with this free app. Easily submit reports with photos or videos, track their progress, and help improve your community.

Highlights
  • Report non-emergency issues
  • GPS location identification
  • Upload photos/videos
  • Track request status
  • Wide range of reportable concerns
Features
Read full description

The Access Albany 311 app makes reporting non-emergency issues in Albany and Dougherty County, Georgia, quick and convenient. This free, user-friendly app provides residents with an efficient way to report community issues immediately as they are discovered. Utilizing GPS technology, the app identifies your exact location and presents a selection of common issues to report. You can enhance your report by easily uploading pictures or videos and track your request from submission through to resolution. The Access Albany 311 app can be used to report a wide variety of concerns, including street maintenance needs, streetlight outages, damaged or fallen trees, abandoned vehicles, code enforcement issues, and much more. The City of Albany and Dougherty County greatly appreciate your involvement; your use of this app helps us maintain, enhance, and beautify our community.

Screenshots

MediacomConnect4 screens
Access Albany4 screens

Verdict

The call

The clearest difference is rating: Access Albany at 5.0 against MediacomConnect's 3.3. MediacomConnect's advantage is ratings volume (7.8K vs 4) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Access Albany holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 4, so its average is the more settled of the two.

Scorecard4 real differences · 6 level
MediacomConnect versus Access Albany: the parameters behind the verdict, then further details
ParameterMediacomConnectAccess Albany
PriceFreeFree
Rating3.3 (7.8K ratings)5.0 (4 ratings) — better
Positive reviews16.2% of reviews—
Number of ratings7.8K — better4
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.6 — better17.6
Further details — not scored
Size43 MB141 MB
Age rating17+12+
DeveloperMediacom Communications CorporationCity of Albany (GA)

Customer experience

MediacomConnect

All ratings7,811 ratings
Positive53.8%
Neutral8.9%
Negative37.3%
Written reviews173 reviews
Positive16.2%
Neutral9.8%
Negative74.0%

Access Albany

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

MediacomConnect

Reported bugs

4 issues
  • Login issues and invalid credentials
  • Inability to update payment info
  • Inconsistent data and billing information
  • Troubleshooting features not working

Requested features

4 requests
  • Improve autopay and payment options
  • Add more self-service troubleshooting tools
  • Provide better account management features
  • Enhance notifications and alerts

Access Albany

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MediacomConnect

No in-app purchases

None

Access Albany

No in-app purchases

Questions

Is MediacomConnect free?
MediacomConnect is free to download, with no in-app purchases.
Is Access Albany free?
Access Albany is free to download, with no in-app purchases.
Which has better reviews, MediacomConnect or Access Albany?
Access Albany is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while Access Albany averages 5.0 from 4 ratings.
Do MediacomConnect or Access Albany have ads?
Neither MediacomConnect nor Access Albany shows ads.

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