MediacomConnect vs Access Albany
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MediacomConnect
Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.
- View billing statements
- Pay bills and manage payment methods
- Check for service outages
- Troubleshoot modem and cable box issues
- View internet data usage
- Manage service appointments
- Chat with customer support
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The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
Access Albany
Report non-emergency community issues in Albany and Dougherty County with this free app. Easily submit reports with photos or videos, track their progress, and help improve your community.
- Report non-emergency issues
- GPS location identification
- Upload photos/videos
- Track request status
- Wide range of reportable concerns
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The Access Albany 311 app makes reporting non-emergency issues in Albany and Dougherty County, Georgia, quick and convenient. This free, user-friendly app provides residents with an efficient way to report community issues immediately as they are discovered. Utilizing GPS technology, the app identifies your exact location and presents a selection of common issues to report. You can enhance your report by easily uploading pictures or videos and track your request from submission through to resolution. The Access Albany 311 app can be used to report a wide variety of concerns, including street maintenance needs, streetlight outages, damaged or fallen trees, abandoned vehicles, code enforcement issues, and much more. The City of Albany and Dougherty County greatly appreciate your involvement; your use of this app helps us maintain, enhance, and beautify our community.
Screenshots
Verdict
The clearest difference is rating: Access Albany at 5.0 against MediacomConnect's 3.3. MediacomConnect's advantage is ratings volume (7.8K vs 4) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Access Albany holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 4, so its average is the more settled of the two.
| Parameter | MediacomConnect | Access Albany |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (7.8K ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 16.2% of reviews | — |
| Number of ratings | 7.8K — better | 4 |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 17.6 |
| Further details — not scored | ||
| Size | 43 MB | 141 MB |
| Age rating | 17+ | 12+ |
| Developer | Mediacom Communications Corporation | City of Albany (GA) |
Customer experience
MediacomConnect
Access Albany
Bugs and requests
MediacomConnect
Reported bugs
4 issues- Login issues and invalid credentials
- Inability to update payment info
- Inconsistent data and billing information
- Troubleshooting features not working
Requested features
4 requests- Improve autopay and payment options
- Add more self-service troubleshooting tools
- Provide better account management features
- Enhance notifications and alerts
Access Albany
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MediacomConnect
No in-app purchases
Access Albany
No in-app purchases
Questions
Is MediacomConnect free?
Is Access Albany free?
Which has better reviews, MediacomConnect or Access Albany?
Do MediacomConnect or Access Albany have ads?
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