Comparison

Assurant TechPro vs Protection 360 HomeTech

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Assurant TechPro

Access live, premium tech support for all your connected devices. Get help with smartphones, printers, game consoles, and more through call or chat. The app also provides device-specific tips and allows screen sharing for easier troubleshooting.

Highlights
  • Live U.S.-based tech support
  • Support for all electronic devices
  • Screen and camera sharing for diagnosis
  • My Devices inventory management
  • Device-specific tips and quick fixes
  • Call and chat support options
Read full description

Assurant TechPro is the smart, one-stop solution for world-class tech support and assistance for all of your connected devices. The Assurant TechPro app is a smart amenity designed for residents living in participating communities. It gives you access to live premium tech support and it helps you with virtually any consumer electronic device through a support channel that’s convenient for you. Register in the app with your email and phone number to activate services and verify your eligibility. With Assurant TechPro, you can: • Connect instantly with our U.S.-based tech pros via call or chat for support of all your connected devices. • Access support for any electronic device, including smartphones, printers, routers, game consoles, smart TVs, and thermostats. • Share your smartphone screen or camera with a support analyst to help diagnose smart device issues. • Use the My Devices feature to create an inventory of your smart tech devices. • Access thousands of device-specific tips, tricks, and step-by-step quick fixes. Assurant TechPro is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported.

About

Protection 360 HomeTech

Manage your home tech protection plan, access live tech support, and view your benefits. Easily file claims, track repairs, and get device-specific tips. Exclusively for Protection 360 HomeTech plan users.

Highlights
  • View coverage details
  • Inventory home tech
  • File claims
  • Track repair status
  • 24/7 live tech support
  • Device tips and tricks
Read full description

Protection 360™ HomeTech lets you manage your protection plan, access live tech support and view your benefits for your covered home tech (smartphones excluded*). With this easy-to-use app, you can get the most out of your plan, including: * View your coverage details * Add and keep inventory of the tech you want to cover in your home * Step-by-step process to help you file a claim * Status updates on your repair or replacement * 24/7 access to a live tech pro via call or chat to help you set up, connect, and troubleshoot your home electronics * Access to thousands of device-specific tips and tricks This app is exclusively available for users with the Protection 360 HomeTech protection plan with T-Mobile.

Screenshots

Assurant TechPro4 screens
Protection 360 HomeTech4 screens

Verdict

The call

The clearest difference is rating: Assurant TechPro at 5.0 against Protection 360 HomeTech's 3.8. Protection 360 HomeTech's advantage is ratings volume (96 vs 1) and update cadence (every 6 weeks vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Assurant TechPro holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: Protection 360 HomeTech has 96 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Assurant TechPro ships an update every 5 months, Protection 360 HomeTech every 6 weeks. The most recent releases landed on October 30, 2026 and November 5, 2026 respectively.

Scorecard3 real differences · 7 level
Assurant TechPro versus Protection 360 HomeTech: the parameters behind the verdict, then further details
ParameterAssurant TechProProtection 360 HomeTech
PriceFreeFree
Rating5.0 (1 ratings) — better3.8 (96 ratings)
Positive reviews—0.0% of reviews
Number of ratings196 — better
Update frequencyEvery 5 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size92 MB91 MB
Age rating4+4+
DeveloperAssurant, IncorporatedT-Mobile

Customer experience

Assurant TechPro

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Protection 360 HomeTech

All ratings93 ratings
Positive69.9%
Neutral1.1%
Negative29.0%
Written reviews8 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Assurant TechPro

No in-app purchases

None

Protection 360 HomeTech

No in-app purchases

Questions

Is Assurant TechPro free?
Assurant TechPro is free to download, with no in-app purchases.
Is Protection 360 HomeTech free?
Protection 360 HomeTech is free to download, with no in-app purchases.
Which has better reviews, Assurant TechPro or Protection 360 HomeTech?
Assurant TechPro is rated higher. Assurant TechPro averages 5.0 out of 5 from 1 ratings, while Protection 360 HomeTech averages 3.8 from 96 ratings.
Do Assurant TechPro or Protection 360 HomeTech have ads?
Neither Assurant TechPro nor Protection 360 HomeTech shows ads.
Which is updated more often, Assurant TechPro or Protection 360 HomeTech?
Assurant TechPro ships an update every 5 months, and Protection 360 HomeTech every 6 weeks. Most recently, Assurant TechPro was updated on October 30, 2026 and Protection 360 HomeTech on November 5, 2026.

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