Comparison

T vs Assurant TechPro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

T

This app enables individuals who are Deaf, Hard of Hearing, DeafBlind, or have a Speech Disability to make and receive relay calls using text over the internet. It connects users with a qualified relay operator and offers features like an integrated contact list and call history.

Highlights
  • Text-based relay calls
  • Integrated contact list
  • Call history
  • Access to live customer care
  • Available on wireless networks
Features
Read full description

IP Relay, provided by T-Mobile for iOS devices, is a no cost internet-based telecommunications Mobile app available for people who are Deaf, Hard of Hearing, DeafBlind, or who have a Speech Disability who can make and receive relay calls and communicate using text on iOS 9 or higher, including iPad devices. IP Relay app is also available on wireless networks. Connect with a qualified relay operator via IP Relay. Features include integrated contact list, call history, and access to live customer care. Available only in USA and US territories. International calls will either be blocked or terminated. Registration is required to use this app. If no data plan service selected, casual data charges may apply. Learn more at t-mobile.com/IPRelay. Although IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using the IP Relay app for emergency calling you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency services through IP Relay whether caused by the negligence of T-Mobile or otherwise.

About

Assurant TechPro

Access live, premium tech support for all your connected devices. Get help with smartphones, printers, game consoles, and more through call or chat. The app also provides device-specific tips and allows screen sharing for easier troubleshooting.

Highlights
  • Live U.S.-based tech support
  • Support for all electronic devices
  • Screen and camera sharing for diagnosis
  • My Devices inventory management
  • Device-specific tips and quick fixes
  • Call and chat support options
Read full description

Assurant TechPro is the smart, one-stop solution for world-class tech support and assistance for all of your connected devices. The Assurant TechPro app is a smart amenity designed for residents living in participating communities. It gives you access to live premium tech support and it helps you with virtually any consumer electronic device through a support channel that’s convenient for you. Register in the app with your email and phone number to activate services and verify your eligibility. With Assurant TechPro, you can: • Connect instantly with our U.S.-based tech pros via call or chat for support of all your connected devices. • Access support for any electronic device, including smartphones, printers, routers, game consoles, smart TVs, and thermostats. • Share your smartphone screen or camera with a support analyst to help diagnose smart device issues. • Use the My Devices feature to create an inventory of your smart tech devices. • Access thousands of device-specific tips, tricks, and step-by-step quick fixes. Assurant TechPro is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported.

Screenshots

T4 screens
Assurant TechPro4 screens

Verdict

The call

The clearest difference is rating: Assurant TechPro at 5.0 against T's 3.1. T's advantage is ratings volume (88 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Assurant TechPro holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: T has 88 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

T ships an update every 3 months, Assurant TechPro every 5 months. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 8 level
T versus Assurant TechPro: the parameters behind the verdict, then further details
ParameterTAssurant TechPro
PriceFreeFree
Rating3.1 (88 ratings)5.0 (1 ratings) — better
Positive reviews16.4% of reviews—
Number of ratings88 — better1
Update frequencyEvery 3 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS16.615.1 — better
Further details — not scored
Size15 MB92 MB
Age rating4+4+
DeveloperT-MobileAssurant, Incorporated

Customer experience

T

All ratings81 ratings
Positive45.7%
Neutral11.1%
Negative43.2%
Written reviews55 reviews
Positive16.4%
Neutral12.7%
Negative70.9%

Assurant TechPro

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

T

Reported bugs

50 issues
  • App still has LOT of bugs
  • Calls get dropped
  • Line is busy error
  • Hackers fake number calls
  • App hasn't been updated
Show 45 more
  • Doesn't work at all now
  • Cut out during call
  • Tried to recall but didn't work
  • Phone number in use error
  • Call connects then drops
  • CAs typing too many 'xxxx'
  • Transcribes caller's words to email
  • Password is wrong (works elsewhere)
  • Cannot verify identity
  • New version confusing
  • Cannot use microphone on keyboard to dictate
  • Cannot register, couldn't verify details
  • App does not connect to relay
  • Microphone doesn't work for voice to text
  • App doesn't work
  • Doesn't seem to work when trying to answer call
  • Does not list incoming call
  • Opening from notification screen, number not listed
  • Buggy, doesn't cooperate with system accessibility settings
  • Scrolling is buggy
  • Incoming text bounces below window
  • Incoming call window doesn't expand
  • Incoming calls don't always answer
  • System often cuts off users
  • Performance gets worse
  • Takes several minutes for messages to get through
  • Never able to complete important calls
  • Whenever I get a call, accept call does nothing
  • No vibration or sound notification for incoming calls
  • App requires upgrade but upgrade doesn't fix error
  • Unable to type anything to answer call
  • Can't see who called
  • Cannot answer calls
  • Number flashes briefly
  • Cannot forward number
  • Forwarding isn't supposed to work
  • App crashes when opening
  • Keyboard covers text box
  • Login doesn't work
  • Login not valid
  • Username creation fails
  • Nobody can hear me
  • Login/password doesn't work on app
  • Verification review takes too long
  • Favorites screen doesn't work

Requested features

10 requests
  • Ability to report spam callers
  • Send words automatically as I type
  • Add ability to block numbers
  • Option to subscribe to spam call blocking service
  • Make browser and app interfaces more similar
Show 5 more
  • Sound alerts for incoming calls
  • Way to read messages left by caller
  • Voicemail for missed calls
  • Copy and paste phone numbers into dial screen
  • Alphabetized phone book

Assurant TechPro

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

T

No in-app purchases

None

Assurant TechPro

No in-app purchases

Questions

Is T free?
T is free to download, with no in-app purchases.
Is Assurant TechPro free?
Assurant TechPro is free to download, with no in-app purchases.
Which has better reviews, T or Assurant TechPro?
Assurant TechPro is rated higher. T averages 3.1 out of 5 from 88 ratings, while Assurant TechPro averages 5.0 from 1 ratings.
Do T or Assurant TechPro have ads?
Neither T nor Assurant TechPro shows ads.
Which is updated more often, T or Assurant TechPro?
T ships an update every 3 months, and Assurant TechPro every 5 months. Most recently, T was updated on November 3, 2026 and Assurant TechPro on October 30, 2026.

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