Asurion vs Assurant TechPro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Asurion
Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.
- File claims
- Track repairs and replacements
- Chat with tech experts
- Troubleshoot device issues
- View protection plan benefits
- Get proactive tech tips
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Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics
Assurant TechPro
Access live, premium tech support for all your connected devices. Get help with smartphones, printers, game consoles, and more through call or chat. The app also provides device-specific tips and allows screen sharing for easier troubleshooting.
- Live U.S.-based tech support
- Support for all electronic devices
- Screen and camera sharing for diagnosis
- My Devices inventory management
- Device-specific tips and quick fixes
- Call and chat support options
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Assurant TechPro is the smart, one-stop solution for world-class tech support and assistance for all of your connected devices. The Assurant TechPro app is a smart amenity designed for residents living in participating communities. It gives you access to live premium tech support and it helps you with virtually any consumer electronic device through a support channel that’s convenient for you. Register in the app with your email and phone number to activate services and verify your eligibility. With Assurant TechPro, you can: • Connect instantly with our U.S.-based tech pros via call or chat for support of all your connected devices. • Access support for any electronic device, including smartphones, printers, routers, game consoles, smart TVs, and thermostats. • Share your smartphone screen or camera with a support analyst to help diagnose smart device issues. • Use the My Devices feature to create an inventory of your smart tech devices. • Access thousands of device-specific tips, tricks, and step-by-step quick fixes. Assurant TechPro is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported.
Screenshots
Verdict
The clearest difference is rating: Assurant TechPro at 5.0 against Asurion's 4.0. Assurant TechPro also leads on monetization model (free vs free with in-app purchases). Asurion's advantage is ratings volume (399 vs 1) and update cadence (every 5 weeks vs every 5 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Assurant TechPro holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: Asurion has 399 ratings behind it against 1, so its average is the more settled of the two.
Asurion ships an update every 5 weeks, Assurant TechPro every 5 months. The most recent releases landed on October 21, 2026 and October 15, 2026 respectively.
| Parameter | Asurion | Assurant TechPro |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (399 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 21.1% of reviews | — |
| Number of ratings | 399 — better | 1 |
| Update frequency | Every 5 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 43 MB | 92 MB |
| Age rating | 17+ | 4+ |
| Developer | Asurion Mobile Applications Inc | Assurant, Incorporated |
Customer experience
Asurion
Assurant TechPro
Bugs and requests
Asurion
Reported bugs
3 issues- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices
Requested features
3 requests- Dark mode option
- Streamlined claims process
- Better transparency on coverage
Assurant TechPro
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Asurion
No in-app purchases
Assurant TechPro
No in-app purchases
