Comparison

ScreenLogic Connect vs My Observer® Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ScreenLogic Connect

Control your pool and spa from your Apple devices or via Alexa. Manage your pool and spa system locally or remotely over the internet. Features a live demo to explore its capabilities.

Highlights
  • Pool and spa control
  • Remote internet access
  • Local Wi-Fi network control
  • Alexa voice control
  • Live demo available
Features
Read full description

Pentair's ScreenLogic Connect is a convenient interface for your pool and spa, designed specifically for the iPhone, iPod touch, iPad and Apple Watch. You can now also use our Alexa Skill to control your EasyTouch or IntelliTouch system. Control your pool and spa from a local Wi-Fi network, or control remotely over the Internet. Download this free app and check out the new interface on our live demo! Pentair customers with IntelliTouch, EasyTouch, and EasyTouch PL4/PSL4 pool/spa control systems that want to use their iPhone/iPad/iPod touch or Echo devices must purchase the ScreenLogic interface kit (PN 522104) available from your local pool equipment retailer. Please make sure to download and apply the latest protocol adapter firmware (version 736). Please visit www.pentairpool.com and navigate to Support \ Tools \ Software to download the update utility.

About

My Observer® Mobile

Control your Observer Communicating HVAC system remotely. Manage comfort and efficiency from anywhere with internet access. Orchestrates the operation of your entire Observer system.

Highlights
  • Remote HVAC system management
  • Comfort and efficiency optimization
  • Wi-Fi enabled wall control operation
  • Internet-based access
  • System orchestration
Features
Read full description

The Observer® Communicating Wall Control orchestrates the operation of the entire Observer Communicating HVAC system, providing you with the optimum mix of comfort and efficiency. Whether you have just the wall control, or the entire Observer system, this mobile app will allow you to manage your Wi-Fi® capable Observer wall control from anywhere that has Internet service. Manage your Observer® comfort system remotely with the My Observer Mobile App.

Screenshots

ScreenLogic Connect4 screens
My Observer® Mobile4 screens

Verdict

The call

The clearest difference is rating: ScreenLogic Connect at 2.2 against My Observer® Mobile's 1.5. ScreenLogic Connect also leads on update cadence (every 6 weeks vs every 12 months) and review sentiment (21% vs 12%). My Observer® Mobile's advantage is iOS requirement (6.0 vs 13.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ScreenLogic Connect holds the better App Store score, 2.2 against 1.5. Both are backed by a comparable volume of ratings — 234 and 76 respectively. Written reviews point the same way: 21% of ScreenLogic Connect's written reviews are positive against 12% of My Observer® Mobile's.

UpkeepUpdate frequency

ScreenLogic Connect ships an update every 6 weeks, My Observer® Mobile every 12 months. Both last shipped on October 19, 2026.

Scorecard5 real differences · 5 level
ScreenLogic Connect versus My Observer® Mobile: the parameters behind the verdict, then further details
ParameterScreenLogic ConnectMy Observer® Mobile
PriceFreeFree
Rating2.2 (234 ratings) — better1.5 (76 ratings)
Positive reviews21.3% of reviews — better12.2% of reviews
Number of ratings234 — better76
Update frequencyEvery 6 weeks — betterEvery 12 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad, iPod
Requires iOS13.06.0 — better
Further details — not scored
Size37 MB40 MB
Age rating4+4+
DeveloperPentair Water Pool and Spa, IncInternational Comfort Products Corporation

Customer experience

ScreenLogic Connect

All ratings234 ratings
Positive24.8%
Neutral7.3%
Negative67.9%
Written reviews320 reviews
Positive21.3%
Neutral7.8%
Negative70.9%

My Observer® Mobile

All ratings76 ratings
Positive10.5%
Neutral3.9%
Negative85.5%
Written reviews49 reviews
Positive12.2%
Neutral6.1%
Negative81.6%

User reviews

ScreenLogic Connect

From 234 App Store ratings

What we love

  • 🚀 Convenient remote control
  • 👍 Helpful support
  • 🔒 Reliable connectivity
  • 💡 Useful scheduling features

Room to improve

  • 🐛 Connectivity issues
  • 🔧 Buggy updates
  • 👎 Outdated and unintuitive UI
  • 🤯 Frustrating user experience

My Observer® Mobile

From 76 App Store ratings

What we love

  • 👍 Mimics physical thermostat interface
  • 👍 Works with Apple router (no hub)
  • 👍 Works well initially for some users
  • 👍 Can control thermostat

Room to improve

  • 🐛 Consistently unable to connect
  • 🐛 Doesn't send updates
  • 🐛 Shows old data
  • 🐛 App is trash
  • 🐛 Useless without sync

Bugs and requests

ScreenLogic Connect

Reported bugs

4 issues
  • Unreliable local and remote connections
  • Temperature and heating controls not functioning properly
  • Schedules not executing as programmed
  • Lighting controls not responding as expected

Requested features

4 requests
  • Customizable lighting options
  • Improved scheduling flexibility
  • Seamless integration with smart home platforms
  • Detailed usage history and analytics

My Observer® Mobile

Reported bugs

43 issues
  • Unable to connect
  • Doesn't send updates
  • Shows old data
  • Won't sync
  • App doesn't connect
Show 38 more
  • Shows old screen
  • Unstable
  • No support
  • No longer works
  • App has been abandoned
  • Thermostat freaked out
  • Current status never updates
  • Changes don't save
  • Requires Adobe Flash Player
  • Less responsive
  • Cannot sign in
  • App freezes
  • Doesn't follow settings
  • Out of date firmware/software
  • Constantly delete/reinstall needed
  • Landscape mode only
  • App settings revert
  • Stuck on old data
  • Not working
  • Useless
  • Can't close on iPhone X
  • Constantly signing out
  • Junk interface
  • Only updates every few days
  • Desktop site won't work
  • App support phone number limited
  • Buggy
  • Functions not complete
  • Cannot set fan from Low to Auto
  • Furnace doesn't start after app adjustment
  • Reads old holds
  • Server errors
  • Strange problem with email/photos
  • Error can't connect to server
  • Connectivity issues
  • Server problems
  • Mobile access not always available
  • Expired SSL cert

Requested features

17 requests
  • New app with modern design
  • Improve ease of use
  • Add Vacation mode
  • Add dark mode
  • Add advanced analytics dashboard
Show 12 more
  • Update app for iPhone X
  • Add Alexa integration
  • Add push notifications
  • Developer API support
  • Support for HVAC advanced/installer menu
  • Quick Home/Away modes
  • Over-the-air updates
  • Scale interface better across screen sizes
  • Direct button for advanced functions
  • Improve fan indicator accuracy
  • Update app for new iPhones
  • Add Apple Watch support

In-app purchases

None

ScreenLogic Connect

No in-app purchases

None

My Observer® Mobile

No in-app purchases

Questions

Is ScreenLogic Connect free?
ScreenLogic Connect is free to download, with no in-app purchases.
Is My Observer® Mobile free?
My Observer® Mobile is free to download, with no in-app purchases.
Which has better reviews, ScreenLogic Connect or My Observer® Mobile?
ScreenLogic Connect is rated higher. ScreenLogic Connect averages 2.2 out of 5 from 234 ratings, while My Observer® Mobile averages 1.5 from 76 ratings.
Do ScreenLogic Connect or My Observer® Mobile have ads?
Neither ScreenLogic Connect nor My Observer® Mobile shows ads.
Which is updated more often, ScreenLogic Connect or My Observer® Mobile?
ScreenLogic Connect ships an update every 6 weeks, and My Observer® Mobile every 12 months. Most recently, ScreenLogic Connect was updated on October 19, 2026 and My Observer® Mobile on October 19, 2026.

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