TeamViewer QuickSupport vs Prompt Timer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TeamViewer QuickSupport
This app allows trusted remote partners to connect to your iPhone or iPad to provide IT support, transfer files, and communicate via chat. It offers features like dark mode, screen rotation, and user verification for secure connections.
- Remote IT support
- File transfer
- Chat communication
- Dark mode
- Screen rotation
- User verification
- Session codes
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WHAT’S NEW: • Full control over sessions To allow your partner to connect to your device, simply enter the code they provided into the ‘Join Session’ box. You control access to your device and end the session whenever you choose. • Easy for your eyes and your battery You asked, we listened. QuickSupport now features dark mode for a more comfortable experience and better battery life. • Rotate your screen with ease Vertical or horizontal — the app adapts seamlessly to your preferred orientation. • Get onboard quickly Discover all the new UI features with our guided tour, making it easy to get started. • Improved transparency Connect only with users you trust. The app will provide you with user details, such as name, email, country, and license type, so you can verify the identity before granting access to your device. The QuickSupport app by TeamViewer allows you to get instant IT support for your iPhone or iPad. In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to: • provide IT support • transfer files back and forth • communicate with you via chat • view device information • adjust WIFI settings, and much more. It can receive connection requests from any device (desktop, web browser or mobile). TeamViewer applies the highest security standards to your connections, ensuring you are always in control of granting access to your device and establishing or ending sessions. To establish a connection to your device, you need to do the following: 1. Open the app on your screen. Connections can't be established if the app is running in the background. 2. Share your ID with your partner or enter a code into the ‘Join Session’ box. 3. Accept the connection request every time. Without your explicit permission, the connection can’t be established. QuickSupport is available to install on any device and model, including Samsung, Nokia, Sony, Huawei, Lenovo, Honeywell, Zebra, Elo, MobileBase, Fujitsu, Philips, Hisense, Doro, TCL and many more. Key features include: • Trusted connections (user account verification) • Session codes for fast connections • Dark mode • Screen rotation • Remote control • Chat • View device information • File transfer • App list (Start/Uninstall apps) • Push and pull Wi-Fi settings • View system diagnostic information • Real-time screenshot of the device • Store confidential information into the device clipboard • Secured connection with 256 Bit AES Session Encoding. Quick startup guide: 1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download. 2. Open the QuickSupport app on your device. 3. You will see a prompt to join a session created by your remote partner. 4. When you accept the connection, the remote session will begin. "Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access."
Prompt Timer
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PromptTimer transforms your devices into a full-service countdown rig. Your first selected device displays the large countdown timer for a presenter to see, while the second device can sit in your hand, or even on your wrist. It allows you to start, stop and adjust the timer display without interrupting the camera shot or the presenter. There are no accounts or internet required. Simply open the app on both devices and they'll automatically find each other. Choose a mode for each device: Timer: Displays a large countdown timer, which can be placed on a surface in front of the presenter Camera: Records from the front camera, while clearly displaying the countdown on screen, in a choice of positions Remote: Controls the main timer, allowing you to start, pause, reset and style the timer on the other device. Using the app but only have one device? That works too! Simply tap "Start without a remote" to begin. Apple Watch remote included: Wear the remote instead of holding it. Prop your iPhone or iPad up as the Timer or Camera and run the whole take from your wrist - no second phone or tablet needed! - Watch the live countdown at a glance - Start, pause and reset without touching the main timer display - Begin and end your recording in Camera mode - Set the duration with the Digital Crown, or tap one of the built-in presets - Adjust the lead-in between takes. Seamless pairing: Your devices communicate directly with each other. They simply need to be on the same Wi-Fi network or have Bluetooth enabled. (Note: Filmed content remains on the device that captured it and is automatically saved to your camera roll.)
Screenshots
Verdict
The clearest difference is in-app purchases: TeamViewer QuickSupport at none against Prompt Timer's 1. TeamViewer QuickSupport also leads on iOS requirement (15.4 vs 17.6). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Prompt Timer sells 1 one-off in-app purchase. TeamViewer QuickSupport asks for nothing beyond the download.
| Parameter | TeamViewer QuickSupport | Prompt Timer |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (5.2K ratings) — better | — |
| Positive reviews | 28.7% of reviews | — |
| Number of ratings | 5.2K — better | — |
| Update frequency | Monthly | — |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 15.4 — better | 17.6 |
| Further details — not scored | ||
| Size | 66 MB | 4 MB |
| Age rating | 4+ | 4+ |
| Developer | TeamViewer Germany GmbH | Swift7Media Ltd |
In-app purchases
TeamViewer QuickSupport
No in-app purchases
Prompt Timer
- Camera Mode$7.99
Questions
Is TeamViewer QuickSupport free?
Is Prompt Timer free?
Do TeamViewer QuickSupport or Prompt Timer have ads?
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