Comparison

TeamViewer QuickSupport vs Team Vault

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TeamViewer QuickSupport

This app allows trusted remote partners to connect to your iPhone or iPad to provide IT support, transfer files, and communicate via chat. It offers features like dark mode, screen rotation, and user verification for secure connections.

Highlights
  • Remote IT support
  • File transfer
  • Chat communication
  • Dark mode
  • Screen rotation
  • User verification
  • Session codes
Read full description

WHAT’S NEW: • Full control over sessions To allow your partner to connect to your device, simply enter the code they provided into the ‘Join Session’ box. You control access to your device and end the session whenever you choose. • Easy for your eyes and your battery You asked, we listened. QuickSupport now features dark mode for a more comfortable experience and better battery life. • Rotate your screen with ease Vertical or horizontal — the app adapts seamlessly to your preferred orientation. • Get onboard quickly Discover all the new UI features with our guided tour, making it easy to get started. • Improved transparency Connect only with users you trust. The app will provide you with user details, such as name, email, country, and license type, so you can verify the identity before granting access to your device. The QuickSupport app by TeamViewer allows you to get instant IT support for your iPhone or iPad. In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to: • provide IT support • transfer files back and forth • communicate with you via chat • view device information • adjust WIFI settings, and much more. It can receive connection requests from any device (desktop, web browser or mobile). TeamViewer applies the highest security standards to your connections, ensuring you are always in control of granting access to your device and establishing or ending sessions. To establish a connection to your device, you need to do the following: 1. Open the app on your screen. Connections can't be established if the app is running in the background. 2. Share your ID with your partner or enter a code into the ‘Join Session’ box. 3. Accept the connection request every time. Without your explicit permission, the connection can’t be established. QuickSupport is available to install on any device and model, including Samsung, Nokia, Sony, Huawei, Lenovo, Honeywell, Zebra, Elo, MobileBase, Fujitsu, Philips, Hisense, Doro, TCL and many more. Key features include: • Trusted connections (user account verification) • Session codes for fast connections • Dark mode • Screen rotation • Remote control • Chat • View device information • File transfer • App list (Start/Uninstall apps) • Push and pull Wi-Fi settings • View system diagnostic information • Real-time screenshot of the device • Store confidential information into the device clipboard • Secured connection with 256 Bit AES Session Encoding. Quick startup guide: 1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download. 2. Open the QuickSupport app on your device. 3. You will see a prompt to join a session created by your remote partner. 4. When you accept the connection, the remote session will begin. "Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access."

About

Team Vault

Features
Read full description

A secure and seamless cloud-based storage app for all your essential files — from documents and spreadsheets to videos and images. Whether it’s for work or personal use, this app makes file access, sharing, and collaboration effortless. --- Key Features 1. Cloud Storage for All File Types Easily store and manage images, videos, PDFs, Word docs, Excel sheets, PowerPoint presentations, and more on the cloud. 2. Controlled Access Sharing Assign file- or folder-specific permissions to team members, friends, or family: Full Access – View and edit Limited Access – View-only 3. Powerful Web-Based Backend Use the web portal to create folders, upload files, manage users, and control permissions with ease. 4. Mobile Access on & iOS The mobile app lets users view, access, or edit files based on their access level. 5. Share Files Instantly Quickly share any file via email, WhatsApp, or other platforms right from the mobile app. 6. Choose Online or Offline Sync Online Sync: View files in gallery mode without storing them on the device. Saves device storage Requires an internet connection to open files Offline Sync: Automatically downloads files for offline access. Always accessible, even without internet Uses more device storage 7. Real-Time Sync All files stay up to date across devices, whether online or offline. --- Use Cases Office Teams: Centralize business files for seamless team collaboration. Sales & Marketing: Keep product photos, videos, catalogs, and price lists handy on the go. Family & Friends: Securely store and share memories and important documents.

Screenshots

TeamViewer QuickSupport4 screens
Team Vault4 screens

Verdict

The call

The clearest difference is update cadence: Team Vault at every 3 days against TeamViewer QuickSupport's monthly. Team Vault also leads on iOS requirement (15.1 vs 17.7). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TeamViewer QuickSupport ships an update monthly, Team Vault every 3 days. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 8 level
TeamViewer QuickSupport versus Team Vault: the parameters behind the verdict, then further details
ParameterTeamViewer QuickSupportTeam Vault
PriceFreeFree
Rating2.9 (5.2K ratings) — better—
Positive reviews28.6% of reviews—
Number of ratings5.2K — better—
Update frequencyMonthlyEvery 3 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.715.1 — better
Further details — not scored
Size67 MB25 MB
Age rating4+4+
DeveloperTeamViewer Germany GmbHAnurag Rathi

In-app purchases

None

TeamViewer QuickSupport

No in-app purchases

None

Team Vault

No in-app purchases

Questions

Is TeamViewer QuickSupport free?
TeamViewer QuickSupport is free to download, with no in-app purchases.
Is Team Vault free?
Team Vault is free to download, with no in-app purchases.
Do TeamViewer QuickSupport or Team Vault have ads?
Neither TeamViewer QuickSupport nor Team Vault shows ads.
Which is updated more often, TeamViewer QuickSupport or Team Vault?
TeamViewer QuickSupport ships an update monthly, and Team Vault every 3 days. Most recently, TeamViewer QuickSupport was updated on November 6, 2026 and Team Vault on October 30, 2026.

Other comparisons