TeamViewer QuickSupport vs DREAM CMMS Cricket

WHAT’S NEW: • Full control over sessions To allow your partner to connect to your device, simply enter the code they provided into the ‘Join Session’ box. You control access to your device and end the session whenever you choose. • Easy for your eyes and your battery You asked, we listened. QuickSupport now features dark mode for a more comfortable experience and better battery life. • Rotate your screen with ease Vertical or horizontal — the app adapts seamlessly to your preferred orientation. • Get onboard quickly Discover all the new UI features with our guided tour, making it easy to get started. • Improved transparency Connect only with users you trust. The app will provide you with user details, such as name, email, country, and license type, so you can verify the identity before granting access to your device. The QuickSupport app by TeamViewer allows you to get instant IT support for your iPhone or iPad. In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to: • provide IT support • transfer files back and forth • communicate with you via chat • view device information • adjust WIFI settings, and much more. It can receive connection requests from any device (desktop, web browser or mobile). TeamViewer applies the highest security standards to your connections, ensuring you are always in control of granting access to your device and establishing or ending sessions. To establish a connection to your device, you need to do the following: 1. Open the app on your screen. Connections can't be established if the app is running in the background. 2. Share your ID with your partner or enter a code into the ‘Join Session’ box. 3. Accept the connection request every time. Without your explicit permission, the connection can’t be established. QuickSupport is available to install on any device and model, including Samsung, Nokia, Sony, Huawei, Lenovo, Honeywell, Zebra, Elo, MobileBase, Fujitsu, Philips, Hisense, Doro, TCL and many more. Key features include: • Trusted connections (user account verification) • Session codes for fast connections • Dark mode • Screen rotation • Remote control • Chat • View device information • File transfer • App list (Start/Uninstall apps) • Push and pull Wi-Fi settings • View system diagnostic information • Real-time screenshot of the device • Store confidential information into the device clipboard • Secured connection with 256 Bit AES Session Encoding. Quick startup guide: 1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download. 2. Open the QuickSupport app on your device. 3. You will see a prompt to join a session created by your remote partner. 4. When you accept the connection, the remote session will begin. "Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access."

DREAM CMMS 모바일은 설비·자산 유지보수 업무를 현장에서 처리하기 위한 전사적 자산관리(EAM/CMMS) 솔루션의 공식 모바일 클라이언트입니다. 제조, 병원, 공항, 발전, 건물관리 등 다양한 산업 현장에서 사용되며, DREAM CMMS를 도입한 기관의 사용자는 관리자로부터 발급받은 계정으로 로그인하여 즉시 이용할 수 있습니다. ■ 주요 기능 · 안전한 로그인 — 기기 보안 저장소를 활용한 인증 처리 · 바코드/QR 스캔 — 자산·설비 코드, 요청번호를 카메라로 즉시 인식 · 실시간 푸시 알림 — 긴급 알림, 작업 요청, 결재 승인 알림 수신 · 작업지시 처리 — 배정된 작업 확인, 진행 상태 및 결과 등록 · 현장 점검 — 예방정비(PM) 점검표 작성 및 이력 조회 · 사진 첨부 — 현장 사진을 작업 이력에 바로 등록 ■ 이런 분들께 적합합니다 · 설비 점검·정비를 현장에서 수행하는 유지보수 담당자 · 작업 진행 현황을 실시간으로 확인해야 하는 관리자 · 자산 실사 및 이력 관리가 필요한 자산관리 담당자 ■ 이용 안내 본 앱은 DREAM CMMS 서버가 구축된 환경에서 동작합니다. 도입 문의는 www.dreamsoftware.co.kr 를 참고해 주십시오. ■ 접근 권한 · 카메라(필수) — 바코드/QR 스캔 및 현장 사진 촬영 · 알림(선택) — 작업 배정 및 긴급 알림 수신