Comparison

TeamViewer QuickSupport vs Shrink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TeamViewer QuickSupport

This app allows trusted remote partners to connect to your iPhone or iPad to provide IT support, transfer files, and communicate via chat. It offers features like dark mode, screen rotation, and user verification for secure connections.

Highlights
  • Remote IT support
  • File transfer
  • Chat communication
  • Dark mode
  • Screen rotation
  • User verification
  • Session codes
Read full description

WHAT’S NEW: • Full control over sessions To allow your partner to connect to your device, simply enter the code they provided into the ‘Join Session’ box. You control access to your device and end the session whenever you choose. • Easy for your eyes and your battery You asked, we listened. QuickSupport now features dark mode for a more comfortable experience and better battery life. • Rotate your screen with ease Vertical or horizontal — the app adapts seamlessly to your preferred orientation. • Get onboard quickly Discover all the new UI features with our guided tour, making it easy to get started. • Improved transparency Connect only with users you trust. The app will provide you with user details, such as name, email, country, and license type, so you can verify the identity before granting access to your device. The QuickSupport app by TeamViewer allows you to get instant IT support for your iPhone or iPad. In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to: • provide IT support • transfer files back and forth • communicate with you via chat • view device information • adjust WIFI settings, and much more. It can receive connection requests from any device (desktop, web browser or mobile). TeamViewer applies the highest security standards to your connections, ensuring you are always in control of granting access to your device and establishing or ending sessions. To establish a connection to your device, you need to do the following: 1. Open the app on your screen. Connections can't be established if the app is running in the background. 2. Share your ID with your partner or enter a code into the ‘Join Session’ box. 3. Accept the connection request every time. Without your explicit permission, the connection can’t be established. QuickSupport is available to install on any device and model, including Samsung, Nokia, Sony, Huawei, Lenovo, Honeywell, Zebra, Elo, MobileBase, Fujitsu, Philips, Hisense, Doro, TCL and many more. Key features include: • Trusted connections (user account verification) • Session codes for fast connections • Dark mode • Screen rotation • Remote control • Chat • View device information • File transfer • App list (Start/Uninstall apps) • Push and pull Wi-Fi settings • View system diagnostic information • Real-time screenshot of the device • Store confidential information into the device clipboard • Secured connection with 256 Bit AES Session Encoding. Quick startup guide: 1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download. 2. Open the QuickSupport app on your device. 3. You will see a prompt to join a session created by your remote partner. 4. When you accept the connection, the remote session will begin. "Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access."

About

Shrink

Features
Read full description

Voice messages are annoying. Long. Full of pauses. "Uhm" and "you know" and "I mean". Shrink ends that. Voice message in. Essence out. In seconds. How it works: 1. Open or share a voice message into Shrink 2. Pick a format — one sentence, three sentences, or as a list 3. Read instead of listen Shrink listens for you. Catches what matters. And even tells you what the sender actually wants from you. Free: 5 Shrinks per day. Pro: Unlimited. $3.99 a month. No ads. No account needed. No data stored. Voice messages. To the point. — Terms of Use: https://www.web2future.at/shrink/agb Privacy Policy: https://www.web2future.at/shrink/datenschutz

Screenshots

TeamViewer QuickSupport4 screens
Shrink4 screens

Verdict

The call

The clearest difference is in-app purchases: TeamViewer QuickSupport at none against Shrink's 1. Shrink's advantage is iOS requirement (15.1 vs 17.7). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Shrink sells 1 in-app purchase, starting at $3.99 per month. TeamViewer QuickSupport asks for nothing beyond the download.

Scorecard2 real differences · 8 level
TeamViewer QuickSupport versus Shrink: the parameters behind the verdict, then further details
ParameterTeamViewer QuickSupportShrink
PriceFreeFree
Rating2.9 (5.2K ratings) — better—
Positive reviews28.6% of reviews—
Number of ratings5.2K — better—
Update frequencyMonthly—
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree—
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.715.1 — better
Further details — not scored
Size67 MB29 MB
Age rating4+4+
DeveloperTeamViewer Germany GmbHPöltl & Partner KG - web2future

In-app purchases

None

TeamViewer QuickSupport

No in-app purchases

1 purchases

Shrink

Subscriptions1
  • Shrink Pro Monthly$3.991 Month

Questions

Is TeamViewer QuickSupport free?
TeamViewer QuickSupport is free to download, with no in-app purchases.
Is Shrink free?
Shrink is free to download, with in-app purchases available.
Do TeamViewer QuickSupport or Shrink have ads?
Neither TeamViewer QuickSupport nor Shrink shows ads.

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