Comparison

CellTrak vs HCS Portal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CellTrak

This app helps field staff deliver better care by improving compliance and freeing up time for more patient visits. It identifies care variances for early intervention, reducing hospital readmissions and emergency room visits for at-risk individuals. Staff gain instant access to care plans and can document electronically at the point of care.

Highlights
  • Electronic care plan access
  • Point-of-care documentation
  • Automated reports and alerts
  • Client communication tools
  • GPS location tracking for visits
  • Improved compliance and census
Read full description

CellTrak fundamentally transforms how your field staff delivers care, improving compliance and creating added time for more visits. CellTrak identifies variance to care allowing for early intervention to decrease acute care visits and exposure to preventable readmissions. Receiving actionable data from the home is key to reducing emergency room visits and avoidable hospital readmissions for an especially high-risk population of seniors and individuals with acute and chronic illness. With CellTrak, your staff will gain instant access to client specific care plans, allowing them to document and verify electronically at the point of care. Care teams can utilize automated reports, alerts and patient communications to minimize manual tasks, reach more clients successfully and devote more clinical and coaching talent to clients who need them most. CellTrak streamlines care plan delivery and verification, all while improving your agency’s compliance and census. CellTrak uses GPS to track the user locations during usage of 'visits' feature. -- DISCLAIMER -- "Continued use of GPS running in the background can dramatically decrease battery life."

About

HCS Portal

Features
Read full description

Highlands Community Services (HCS) provides an array of mental health, substance use and developmental disability services to the citizens of Washington County, VA & the City of Bristol, VA. The HCS Portal allows you to use your mobile device or computer to: -Talk securely with your provider. -Attend appointments by Telehealth. -View upcoming appointments. -Pay your bill online. -Complete necessary documentation.

Screenshots

CellTrak4 screens
HCS Portal4 screens

Verdict

The call

CellTrak and HCS Portal are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

CellTrak ships an update every 6 weeks, HCS Portal every 5 weeks. The most recent releases landed on October 23, 2026 and October 7, 2026 respectively.

ScorecardNo meaningful differences
CellTrak versus HCS Portal: the parameters behind the verdict, then further details
ParameterCellTrakHCS Portal
PriceFreeFree
Rating2.1 (170 ratings) — better—
Positive reviews15.2% of reviews—
Number of ratings170 — better—
Update frequencyEvery 6 weeksEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.013.0
Further details — not scored
Size46 MB215 MB
Age rating17+12+
DeveloperCellTrak Technologies IncHighlands Community Services Board

Bugs and requests

CellTrak

Reported bugs

20 issues
  • App closes out unexpectedly
  • Login issues, no login option
  • Password expiration and thumbprint errors
  • App closes when adding new databases
  • App crashes when clicking reports link
Show 15 more
  • App crashes when trying to view scheduled activities
  • Error code 1091 during installation
  • Client's name not appearing in participants page
  • App does not rotate on iPad
  • Cannot delete a note started
  • Does not enter client's name
  • Does not sync
  • Enters schedule wrong
  • Blue banner blocking other apps
  • Constant tracking even when logged out
  • Does not register lockouts
  • App crashes on opening
  • App fails to show future scheduled visits
  • Inbox and outbox are useless
  • Cannot check schedule without ending care plan

Requested features

10 requests
  • Allow copy, cut, and paste in text fields
  • Option to make password visible when entering it
  • Increase screen size for modern phones and tablets
  • Compatibility with Apple Watch
  • Notification for app updates
Show 5 more
  • Ability to see reports and schedule while clocked in
  • Option to save commonly used settings
  • Dark mode option
  • Improved customer support responsiveness
  • Better management of password resets

HCS Portal

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CellTrak

No in-app purchases

None

HCS Portal

No in-app purchases

Questions

Is CellTrak free?
CellTrak is free to download, with no in-app purchases.
Is HCS Portal free?
HCS Portal is free to download, with no in-app purchases.
Do CellTrak or HCS Portal have ads?
Neither CellTrak nor HCS Portal shows ads.
Which is updated more often, CellTrak or HCS Portal?
CellTrak ships an update every 6 weeks, and HCS Portal every 5 weeks. Most recently, CellTrak was updated on October 23, 2026 and HCS Portal on October 7, 2026.

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