SF311 vs Switch™ Mobile Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SF311
Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.
- Report quality of life issues
- Submit photos and location
- Track case status
- Receive completion notifications
- Direct routing to agencies
Read full descriptionHide full description
The Convenience of an App. The Support of a Real Person. Report potholes, graffiti, broken streetlights, and other non-emergency issues in San Francisco in seconds. Add a photo, and the app suggests the right category and fills in details like vehicle license plates, saving you time. Your report goes straight to the City departments for resolution. Built for Everyone Professionally translated by native speakers in English, Traditional Chinese, Spanish, Filipino, and Vietnamese. Meets WCAG accessibility standards. Never Alone Questions about your report or need to flag something the app doesn’t cover? Dial 311 from within San Francisco to speak with a real SF311 representative.
Switch™ Mobile Access
This application enables Bluetooth-based access control for commercial locks and hardware. It transforms doors and cabinets into smart locks, allowing users to request access keys from system administrators. The app supports multi-site access and adapts its interface based on user roles.
- Bluetooth access control
- Smart lock functionality
- Background access mode
- Touch ID and Face ID support
- Multi-site access
- Role-adaptive interface
Read full descriptionHide full description
Switch™ Mobile Access brings access control to commercial locks and hardware, transforming doors, cabinets, and more into Bluetooth enabled smart locks. If your building or security system has installed Switch™ Tech, then download this app and request a registration key from the system administrator to receive your access. Simply tap the activate button, touch the Switch™ Core to wake, and twist just like you would a mechanical key once you see a green light. Features: • Background mode to allow access even while your phone is in your pocket • Works with Touch ID and Face ID • Multi-site support with the same app – access your work, gym, or other facilities equipped with Switch™ Tech • Synchronize Switch™ Fob access rights for yourself, your team, or other Switch users • Single application for normal and administrative users – user interface adapts to your role
Screenshots
Verdict
The clearest difference is update cadence: SF311 at every 2 months against Switch™ Mobile Access's every 7 months. Switch™ Mobile Access's advantage is ratings volume (36 vs 5) and iOS requirement (12.0 vs 26.0). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.8 for SF311 against 2.7 for Switch™ Mobile Access. That said, the two scores are not equally well evidenced: Switch™ Mobile Access has 36 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 28% of SF311's written reviews are positive against 30% of Switch™ Mobile Access's.
SF311 ships an update every 2 months, Switch™ Mobile Access every 7 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | SF311 | Switch™ Mobile Access |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (5 ratings) — better | 2.7 (36 ratings) |
| Positive reviews | 27.7% of reviews | 30.0% of reviews — better |
| Number of ratings | 5 | 36 — better |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 12 MB | 17 MB |
| Age rating | 4+ | 17+ |
| Developer | San Francisco 311 | dormakaba USA Inc |
Customer experience
SF311
Switch™ Mobile Access
In-app purchases
SF311
No in-app purchases
Switch™ Mobile Access
No in-app purchases
