Comparison

SF311 vs Rybit US

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SF311

Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.

Highlights
  • Report quality of life issues
  • Submit photos and location
  • Track case status
  • Receive completion notifications
  • Direct routing to agencies
Features
Read full description

The Convenience of an App. The Support of a Real Person. Report potholes, graffiti, broken streetlights, and other non-emergency issues in San Francisco in seconds. Add a photo, and the app suggests the right category and fills in details like vehicle license plates, saving you time. Your report goes straight to the City departments for resolution. Built for Everyone Professionally translated by native speakers in English, Traditional Chinese, Spanish, Filipino, and Vietnamese. Meets WCAG accessibility standards. Never Alone Questions about your report or need to flag something the app doesn’t cover? Dial 311 from within San Francisco to speak with a real SF311 representative.

About

Rybit US

Rent iconic e-bikes with flexible subscription plans. Enjoy personal or corporate e-bike access without long-term commitments or maintenance worries. Pick up your bike at a service hub and start riding today.

Highlights
  • E-bike subscription service
  • Personal and corporate plans
  • Flexible monthly or annual options
  • No commitment required
  • Pick up at service hubs
  • Iconic e-bike models
Features
Read full description

Ride the iconic VanMoof S3 & X3 e-bike on a subscription with Rybit. No commitment. No downtime. Just ride. Rybit offers personal and corporate e-bike subscriptions, so you can enjoy an e-bike without the burden. Here's how it works: Sign up Choose between monthly or annual subscription Pick up at one of our service hubs: Start riding today We are currently available in New York, San Francisco and Seattle.

Screenshots

SF3114 screens
Rybit US4 screens

Verdict

The call

The clearest difference is rating: SF311 at 2.8 against Rybit US's 1.7. Rybit US's advantage is update cadence (monthly vs every 2 months) and iOS requirement (16.4 vs 26.0). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SF311 holds the better App Store score, 2.8 against 1.7. Both are backed by a comparable volume of ratings — 5 and 12 respectively. Written reviews point the same way: 28% of SF311's written reviews are positive against 25% of Rybit US's.

UpkeepUpdate frequency

SF311 ships an update every 2 months, Rybit US monthly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
SF311 versus Rybit US: the parameters behind the verdict, then further details
ParameterSF311Rybit US
PriceFreeFree
Rating2.8 (5 ratings) — better1.7 (12 ratings)
Positive reviews27.7% of reviews — better25.0% of reviews
Number of ratings512 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS26.016.4 — better
Further details — not scored
Size12 MB108 MB
Age rating4+4+
DeveloperSan Francisco 311Moov Technology (S) Pte. Ltd.

Customer experience

SF311

All ratings5 ratings
Positive40.0%
Neutral0.0%
Negative60.0%
Written reviews83 reviews
Positive27.7%
Neutral8.4%
Negative63.9%

Rybit US

All ratings12 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

SF311

No in-app purchases

None

Rybit US

No in-app purchases

Questions

Is SF311 free?
SF311 is free to download, with no in-app purchases.
Is Rybit US free?
Rybit US is free to download, with no in-app purchases.
Which has better reviews, SF311 or Rybit US?
SF311 is rated higher. SF311 averages 2.8 out of 5 from 5 ratings, while Rybit US averages 1.7 from 12 ratings.
Do SF311 or Rybit US have ads?
Neither SF311 nor Rybit US shows ads.
Which is updated more often, SF311 or Rybit US?
SF311 ships an update every 2 months, and Rybit US monthly. Most recently, SF311 was updated on October 23, 2026 and Rybit US on October 24, 2026.

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