Comparison

Reliant vs Brivo Mobile Key

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

About

Brivo Mobile Key

This app allows users to access secured areas using their smartphone as a digital credential. It integrates with a cloud-based access control platform, eliminating the need for physical keys or cards. Administrators can easily issue digital keys to users via email.

Highlights
  • Smartphone access credential
  • Replaces physical keys/cards
  • Cloud-based integration
  • Easy digital key issuance
  • No new hardware required
Features
Currently charting
Read full description

Brivo Mobile Key introduces a new level of convenience by providing you with the ability to access secured areas with your smartphone. Available exclusively for the Brivo Access cloud-based access control platform. As an enhancement to Brivo Access, Brivo Mobile Key is a new digital credential format available to all active accounts to eliminate the need for physical keys and access cards. Easy to use and no new hardware required, Brivo Access administrators simply email a Brivo Mobile Key to a user, allowing them to add the credential to the mobile application and unlock doors with their smartphone.

Screenshots

Reliant4 screens
Brivo Mobile Key4 screens

Verdict

The call

Reliant and Brivo Mobile Key both sit at 4.9 stars, but that hides the real split: 45% of Reliant's written reviews are positive against 29% of Brivo Mobile Key's. Brivo Mobile Key's advantage is chart position (#146 vs unranked) and ratings volume (174K vs 21K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Reliant against 4.7 for Brivo Mobile Key. That said, the two scores are not equally well evidenced: Brivo Mobile Key has 174K ratings behind it against 21K, so its average is the more settled of the two. Written reviews are what separate them: 45% of Reliant's written reviews are positive against 29% of Brivo Mobile Key's.

UpkeepUpdate frequency

Reliant ships an update every 4 weeks, Brivo Mobile Key fortnightly. Both last shipped on November 6, 2026.

Scorecard3 real differences · 8 level
Reliant versus Brivo Mobile Key: the parameters behind the verdict, then further details
ParameterReliantBrivo Mobile Key
PriceFreeFree
Rating4.9 (21K ratings) — better4.7 (174K ratings)
Positive reviews45.5% of reviews — better29.2% of reviews
Number of ratings21K174K — better
Update frequencyEvery 4 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#146 — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.6 — better17.0
Further details — not scored
Size233 MB205 MB
Age rating4+4+
DeveloperReliant Energy Retail Holdings, LLCBrivo Inc.

Customer experience

Reliant

All ratings20,506 ratings
Positive98.0%
Neutral0.6%
Negative1.4%
Written reviews165 reviews
Positive45.5%
Neutral8.5%
Negative46.1%

Brivo Mobile Key

All ratings173,394 ratings
Positive93.3%
Neutral1.6%
Negative5.1%
Written reviews534 reviews
Positive29.2%
Neutral10.3%
Negative60.5%

User reviews

Reliant

From 21K App Store ratings

What we love

  • 💳 Easy payment process
  • 🔍 Detailed usage information
  • 📱 Convenient mobile app
  • 👍 User-friendly interface
  • 🤝 Reliable service

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow app performance
  • 💰 Increasing electricity costs
  • 🔒 Login and security issues
  • 📉 Inaccurate usage data

Brivo Mobile Key

From 174K App Store ratings

What we love

  • 🚀 Convenient access
  • 🔒 Secure entry
  • 👍 Easy to use
  • 👍 Reliable functionality

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Unreliable performance
  • 🔋 Drains battery
  • 🤖 Poor user experience

Bugs and requests

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

Brivo Mobile Key

Reported bugs

4 issues
  • App crashes on launch
  • Doors disappearing from app
  • Inconsistent Siri integration
  • Sync issues between devices

Requested features

4 requests
  • Add Apple Watch support
  • Improve app responsiveness
  • Provide widget for quick access
  • Allow customization of door icons

In-app purchases

None

Reliant

No in-app purchases

None

Brivo Mobile Key

No in-app purchases

Questions

Is Reliant free?
Reliant is free to download, with no in-app purchases.
Is Brivo Mobile Key free?
Brivo Mobile Key is free to download, with no in-app purchases.
Which has better reviews, Reliant or Brivo Mobile Key?
Reliant is rated higher. Reliant averages 4.9 out of 5 from 21K ratings, while Brivo Mobile Key averages 4.7 from 174K ratings.
Do Reliant or Brivo Mobile Key have ads?
Neither Reliant nor Brivo Mobile Key shows ads.
Which is updated more often, Reliant or Brivo Mobile Key?
Reliant ships an update every 4 weeks, and Brivo Mobile Key fortnightly. Most recently, Reliant was updated on November 6, 2026 and Brivo Mobile Key on November 6, 2026.

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