Comparison

Reliant vs Killeen Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

About

Killeen Connect

Report non-emergency city concerns like potholes or street light outages directly to the appropriate department. Citizens can upload photos and receive status updates on their reports, helping to improve their community.

Highlights
  • Report non-emergency city concerns
  • Submit photos with reports
  • Receive status updates on reports
  • Direct communication with city departments
  • Track issues like potholes and outages
Features
Read full description

Killeenites-- Here is your one-stop shop to participate and communicate with City services. From our Public Works team, to Code Enforcement and Animal Services, citizens can use this tool for reporting non-emergency concerns that affect your quality of life; i.e. potholes, street light outages and loose animals. Your report will go quickly to the right department to be addressed—you have the power in your hands, even while on the go. Citizens can also upload photos and get status updates on their report. Our teams will respond and you’ve helped your city become a better home with the click of a button.

Screenshots

Reliant4 screens
Killeen Connect4 screens

Verdict

The call

The clearest difference is ratings volume: Reliant at 21K against Killeen Connect's 19. Reliant also leads on update cadence (every 4 weeks vs every 4 months) and rating (4.9 vs 4.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reliant holds the better App Store score, 4.9 against 4.6. That said, the two scores are not equally well evidenced: Reliant has 21K ratings behind it against 19, so its average is the more settled of the two.

UpkeepUpdate frequency

Reliant ships an update every 4 weeks, Killeen Connect every 4 months. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Reliant versus Killeen Connect: the parameters behind the verdict, then further details
ParameterReliantKilleen Connect
PriceFreeFree
Rating4.9 (21K ratings) — better4.6 (19 ratings)
Positive reviews45.5% of reviews—
Number of ratings21K — better19
Update frequencyEvery 4 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.6 — better17.6
Further details — not scored
Size233 MB142 MB
Age rating4+12+
DeveloperReliant Energy Retail Holdings, LLCCity of Killeen

Customer experience

Reliant

All ratings20,506 ratings
Positive98.0%
Neutral0.6%
Negative1.4%
Written reviews165 reviews
Positive45.5%
Neutral8.5%
Negative46.1%

Killeen Connect

All ratings14 ratings
Positive85.7%
Neutral7.1%
Negative7.1%

Bugs and requests

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

Killeen Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Reliant

No in-app purchases

None

Killeen Connect

No in-app purchases

Questions

Is Reliant free?
Reliant is free to download, with no in-app purchases.
Is Killeen Connect free?
Killeen Connect is free to download, with no in-app purchases.
Which has better reviews, Reliant or Killeen Connect?
Reliant is rated higher. Reliant averages 4.9 out of 5 from 21K ratings, while Killeen Connect averages 4.6 from 19 ratings.
Do Reliant or Killeen Connect have ads?
Neither Reliant nor Killeen Connect shows ads.
Which is updated more often, Reliant or Killeen Connect?
Reliant ships an update every 4 weeks, and Killeen Connect every 4 months. Most recently, Reliant was updated on November 4, 2026 and Killeen Connect on November 3, 2026.

Other comparisons