My JEA vs Troop Tracker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My JEA
Manage your JEA utility account with ease. View and pay bills, track energy consumption, report outages, and update your information. Get quick assistance and sign up for paperless billing.
- View and pay bills
- Track utility consumption
- Report electric and water outages
- Update account information
- Request payment assistance
- Sign up for eBill paperless billing
Read full descriptionHide full description
If you’re a JEA MyWay customer and want to manage your prepaid utilities account, search for “JEA MyWay” in your app store to download that app. My JEA makes it easier to do business with JEA and so much more. Whether you need to view and pay your bill, check your utility consumption, report electric and water outages, update your account information, or get help from our Customer Solutions team, My JEA helps you get it done so you can get on with your day. Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t have an account? It’s easy to set one up, right on the app. View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your way with a bank account, debit/credit card, or mobile wallet. Check Your Consumption: View a graph of your electric and water usage with a temperature overlay. View full screen in landscape mode for even more detail. Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take the next step by signing up for eBill, right from your account profile. Request Payment Assistance: Need a little extra time to make a payment? Request a payment extension or payment arrangement and get an instant answer. Report Outages: View our Electric Outage Map in full screen mode. Report electric and water outages and get updates on restoration progress. Get Assistance: A single click will connect you by phone to JEA support. You can also get directions to our Customer Solutions Center and make an appointment online for faster service when you arrive. Update Your Contact Info: Need to update your billing address, email or phone number? Easily update your account profile inside the app. Future Enhancements: Be on the lookout for new features with your convenience in mind.
Troop Tracker
Connect with your troop through a dedicated platform. Easily view your registered troops, engage in quick chats with members, and share photos of activities. The app offers real-time updates and a user-friendly interface for an organized and engaging troop experience.
- View and manage troops
- Quick chat with members
- Share troop activity photos
- Real-time updates and notifications
- User-friendly interface
Read full descriptionHide full description
Troop Tracker: Connect with Your Troop Like Never Before! Join the ultimate platform for all your troop activities. With Troop Tracker, you can easily view the troops you're signed up for, quickly chat with other troopers, and share pictures with your community—all in one place! Key Features: View Troops: Instantly access and manage all the troops you're a part of. Keep track of upcoming events, meetings, and activities with ease. Quick Chat: Stay connected with your fellow troopers through our seamless chat feature. Plan outings, share updates, and keep the camaraderie alive. Share Moments: Capture and share your best moments with other troopers. Upload and view pictures from troop activities, creating a gallery of memories. User-Friendly Interface: Navigate through the app effortlessly with our intuitive and clean design. Real-Time Updates: Get instant notifications on troop updates, messages, and shared photos, so you're always in the loop. Troop Tracker is designed to make your troop experience more organized, engaging, and enjoyable.
Screenshots
Verdict
The clearest difference is ratings volume: My JEA at 7.5K against Troop Tracker's 1. Troop Tracker's advantage is update cadence (every 2 months vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for My JEA against 5.0 for Troop Tracker. That said, the two scores are not equally well evidenced: My JEA has 7.5K ratings behind it against 1, so its average is the more settled of the two.
My JEA ships an update every 4 months, Troop Tracker every 2 months. The most recent releases landed on October 30, 2026 and October 28, 2026 respectively.
| Parameter | My JEA | Troop Tracker |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (7.5K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 58.8% of reviews | — |
| Number of ratings | 7.5K — better | 1 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 38 MB | 18 MB |
| Age rating | 4+ | 17+ |
| Developer | KUBRA Data Transfer | Drennan Software LLC |
Customer experience
My JEA
Troop Tracker
Bugs and requests
My JEA
Reported bugs
2 issues- Login screen errors
- Compatibility problems with older devices
Requested features
2 requests- Dark mode option
- Improved customer support for app issues
Troop Tracker
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My JEA
No in-app purchases
Troop Tracker
No in-app purchases









