Comparison

My JEA vs Troop Tracker

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My JEA

Manage your JEA utility account with ease. View and pay bills, track energy consumption, report outages, and update your information. Get quick assistance and sign up for paperless billing.

Highlights
  • View and pay bills
  • Track utility consumption
  • Report electric and water outages
  • Update account information
  • Request payment assistance
  • Sign up for eBill paperless billing
Features
Read full description

If you’re a JEA MyWay customer and want to manage your prepaid utilities account, search for “JEA MyWay” in your app store to download that app. My JEA makes it easier to do business with JEA and so much more. Whether you need to view and pay your bill, check your utility consumption, report electric and water outages, update your account information, or get help from our Customer Solutions team, My JEA helps you get it done so you can get on with your day. Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t have an account? It’s easy to set one up, right on the app. View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your way with a bank account, debit/credit card, or mobile wallet. Check Your Consumption: View a graph of your electric and water usage with a temperature overlay. View full screen in landscape mode for even more detail. Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take the next step by signing up for eBill, right from your account profile. Request Payment Assistance: Need a little extra time to make a payment? Request a payment extension or payment arrangement and get an instant answer. Report Outages: View our Electric Outage Map in full screen mode. Report electric and water outages and get updates on restoration progress. Get Assistance: A single click will connect you by phone to JEA support. You can also get directions to our Customer Solutions Center and make an appointment online for faster service when you arrive. Update Your Contact Info: Need to update your billing address, email or phone number? Easily update your account profile inside the app. Future Enhancements: Be on the lookout for new features with your convenience in mind.

About

Troop Tracker

Connect with your troop through a dedicated platform. Easily view your registered troops, engage in quick chats with members, and share photos of activities. The app offers real-time updates and a user-friendly interface for an organized and engaging troop experience.

Highlights
  • View and manage troops
  • Quick chat with members
  • Share troop activity photos
  • Real-time updates and notifications
  • User-friendly interface
Features
Read full description

Troop Tracker: Connect with Your Troop Like Never Before! Join the ultimate platform for all your troop activities. With Troop Tracker, you can easily view the troops you're signed up for, quickly chat with other troopers, and share pictures with your community—all in one place! Key Features: View Troops: Instantly access and manage all the troops you're a part of. Keep track of upcoming events, meetings, and activities with ease. Quick Chat: Stay connected with your fellow troopers through our seamless chat feature. Plan outings, share updates, and keep the camaraderie alive. Share Moments: Capture and share your best moments with other troopers. Upload and view pictures from troop activities, creating a gallery of memories. User-Friendly Interface: Navigate through the app effortlessly with our intuitive and clean design. Real-Time Updates: Get instant notifications on troop updates, messages, and shared photos, so you're always in the loop. Troop Tracker is designed to make your troop experience more organized, engaging, and enjoyable.

Screenshots

My JEA4 screens
Troop Tracker4 screens

Verdict

The call

The clearest difference is ratings volume: My JEA at 7.5K against Troop Tracker's 1. Troop Tracker's advantage is update cadence (every 2 months vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for My JEA against 5.0 for Troop Tracker. That said, the two scores are not equally well evidenced: My JEA has 7.5K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

My JEA ships an update every 4 months, Troop Tracker every 2 months. Both last shipped on October 28, 2026.

Scorecard2 real differences · 8 level
My JEA versus Troop Tracker: the parameters behind the verdict, then further details
ParameterMy JEATroop Tracker
PriceFreeFree
Rating4.9 (7.5K ratings)5.0 (1 ratings) — better
Positive reviews58.8% of reviews—
Number of ratings7.5K — better1
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15.6
Further details — not scored
Size38 MB18 MB
Age rating4+17+
DeveloperKUBRA Data TransferDrennan Software LLC

Customer experience

My JEA

All ratings3,823 ratings
Positive98.0%
Neutral1.2%
Negative0.7%
Written reviews51 reviews
Positive58.8%
Neutral9.8%
Negative31.4%

Troop Tracker

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My JEA

Reported bugs

2 issues
  • Login screen errors
  • Compatibility problems with older devices

Requested features

2 requests
  • Dark mode option
  • Improved customer support for app issues

Troop Tracker

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My JEA

No in-app purchases

None

Troop Tracker

No in-app purchases

Questions

Is My JEA free?
My JEA is free to download, with no in-app purchases.
Is Troop Tracker free?
Troop Tracker is free to download, with no in-app purchases.
Which has better reviews, My JEA or Troop Tracker?
Troop Tracker is rated higher. My JEA averages 4.9 out of 5 from 7.5K ratings, while Troop Tracker averages 5.0 from 1 ratings.
Do My JEA or Troop Tracker have ads?
Neither My JEA nor Troop Tracker shows ads.
Which is updated more often, My JEA or Troop Tracker?
My JEA ships an update every 4 months, and Troop Tracker every 2 months. Most recently, My JEA was updated on October 28, 2026 and Troop Tracker on October 28, 2026.

Other comparisons