Comparison

Comcast Business vs Soffront CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Comcast Business

Manage your Comcast Business account on the go with this all-in-one mobile tool. Access account details, schedule appointments, pay bills, manage WiFi, and troubleshoot technical issues. Business Voice customers can also host conference calls and manage voicemail.

Highlights
  • Manage account details
  • View service appointments
  • Pay bills and view invoices
  • Manage WiFi networks
  • Call forwarding
  • Host conference calls
  • Manage voicemail
Read full description

AVAILABLE TO COMCAST BUSINESS CUSTOMERS Access your Comcast Business account anytime and anywhere with the Comcast Business App—an innovative, all-in-one tool designed with your business in mind. With streamlined navigation and an intuitive layout, the Comcast Business App makes it easier than ever to manage your account on the go, right from your mobile device. With the Comcast Business App, you can: • Manage your account details • View upcoming service appointments • Pay your bill, view past invoices, and manage your payment methods • Enroll in Auto Pay and Paperless Billing • Manage WiFi networks, hotspots, and more • Set up notifications for billing and service requests • Stay up-to-date on your service status • View your TV channel lineup • Forward calls to your home, mobile phone, or colleagues with Call Forwarding • Troubleshoot technical issues in a few easy steps • Access Comcast Business Support These features are available to Business Internet, Business TV, Business Voice, Business Voice Mobility, Business VoiceEdge™, and/or Business VoiceEdge Select™ customers and will vary depending on your services. Comcast Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers can also: • Easily host a conference call for up to 50 participants (Business VoiceEdge® customers only) • View recent calls, listen to and manage voicemail, and customize greetings • Make outgoing calls through the app to display your business phone number on caller IDs • Quickly transfer calls to colleagues or third parties • Forward calls to your home, mobile phone, or colleagues with Call Forwarding • Quickly move active calls to your Be Anywhere devices and desk phones • Select the phones that will ring on inbound calls by managing Be Anywhere devices • Easily manage security settings These features will vary depending on your services. You can submit feedback to CBMA_Feedback@comcast.com

About

Soffront CRM

Manage accounts and contacts efficiently on your mobile device. Add new entries, schedule tasks and appointments, and communicate directly with clients. Scan business cards to quickly capture contact information and update records seamlessly.

Highlights
  • Account and contact management
  • Task and appointment scheduling
  • Direct communication tools
  • Business card scanning
  • Note-taking and record updates
Features
Read full description

Manage your accounts and contacts on the go with Soffront mobile CRM for Small Businesses. You will be able to: - Add new accounts and contacts. - Complete tasks and appointments. - Make calls, send emails and text messages, and lookup addresses. - Add notes and update accounts and contacts. - Scan business cards.

Screenshots

Comcast Business4 screens
Soffront CRM3 screens

Verdict

The call

The clearest difference is rating: Soffront CRM at 5.0 against Comcast Business's 4.4. Soffront CRM also leads on review sentiment (50% vs 8%). Comcast Business's advantage is ratings volume (31K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Soffront CRM holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Comcast Business has 31K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 8% of Comcast Business's written reviews are positive against 50% of Soffront CRM's.

UpkeepUpdate frequency

Comcast Business ships an update every 5 weeks, Soffront CRM every 2 months. The most recent releases landed on September 24, 2026 and August 21, 2026 respectively.

Scorecard3 real differences · 7 level
Comcast Business versus Soffront CRM: the parameters behind the verdict, then further details
ParameterComcast BusinessSoffront CRM
PriceFreeFree
Rating4.4 (31K ratings)5.0 (3 ratings) — better
Positive reviews7.8% of reviews50.0% of reviews — better
Number of ratings31K — better3
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.1 — better14.0
Further details — not scored
Size72 MB23 MB
Age rating4+4+
DeveloperComcast Cable Communications Management, LLCSoffront Software, Inc.

Customer experience

Comcast Business

All ratings30,532 ratings
Positive84.4%
Neutral4.2%
Negative11.4%
Written reviews166 reviews
Positive7.8%
Neutral10.2%
Negative81.9%

Soffront CRM

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Comcast Business

Reported bugs

4 issues
  • Frequent app crashes
  • Inability to stay logged in
  • Timeouts when making calls
  • Incompatibility with newer iOS versions

Requested features

5 requests
  • Improved voicemail management
  • Ability to view call history
  • Seamless call forwarding and transfer
  • Customizable notification settings
  • Better integration with mobile devices

Soffront CRM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Comcast Business

No in-app purchases

None

Soffront CRM

No in-app purchases

Questions

Is Comcast Business free?
Comcast Business is free to download, with no in-app purchases.
Is Soffront CRM free?
Soffront CRM is free to download, with no in-app purchases.
Which has better reviews, Comcast Business or Soffront CRM?
Soffront CRM is rated higher. Comcast Business averages 4.4 out of 5 from 31K ratings, while Soffront CRM averages 5.0 from 3 ratings.
Do Comcast Business or Soffront CRM have ads?
Neither Comcast Business nor Soffront CRM shows ads.
Which is updated more often, Comcast Business or Soffront CRM?
Comcast Business ships an update every 5 weeks, and Soffront CRM every 2 months. Most recently, Comcast Business was updated on September 24, 2026 and Soffront CRM on August 21, 2026.

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