Comcast Business User Reviews

Comcast Business
Comcast Business
Comcast Cable Communications Management, LLC

Customer Experience

Positive experience8.3% of reviews
Neutral10.8% of reviews
Negative experience80.9% of reviews

~ Based on 157 written reviews from the US App Store.

What users say

Is Comcast Business Safe?

Comcast Business appears safe based on user ratings. AppsHunter Safety Score for Comcast Business is 88/100.

This assessment is based on 30,532 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.4% of ratings point to a safe experience
4.2% of ratings suggest some concerns
11.4% of ratings point to a risky experience

~ Based on 30,532 App Store ratings for Comcast Business.

Is Comcast Business Legit?

Comcast Business appears to be a legitimate app. AppsHunter Legitimacy Score for Comcast Business is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent

Excellent

Your phone system sucks!

Your phone system sucks! We went over a week two different times without phones which really helps business! No compensation! Your phone system sucks!

Muy mala

La peor compañía

They need to get it together!

I switched to a mobile phone at my business which lowered my bill by $100 but yet after speaking to customer service TWICE, my bill is still the same as it was before!! Why does it take MULTIPLE calls, time out of my day, to update the account??? Is the staff that untrained? Is the staff incapable? It seems that way to me.
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SERVICE STINKS

ALLWAYS PROBELMS CONNECTING TO WIFI

Over Priced With Little To No Value Added

Comcast charging employers to have their employees use a phone app on the employee’s own cellphones. If this is the product then the services should be cheap and seemless, yet this is not the cause. The app is not great, and there’s so many checkboxes that need to be selected correctly in order for calls to come through properly. I don’t recommend any businesses switch to this service.
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Rip offs

Constantly raising the bill, bad service, they used to have good customer service but that’s horrible too now. The kicker was trying to negotiate a better price for three days only to have to cancel and go with a different service, then for three days they called me trying to give me a better deal after switching companies… They must think I’m a sucker. Ohh yeah one final detail they told me they’d mail me a $200 dollar prepaid Visa card when I signed up, that was a lie.
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Never have internet

Got comcast for my business. Always experience shortages or lost connection. The POS system can’t even run. Clients can’t check in or check out. Very frustrating.

Throttling

When payment is late expect throttling of internet speed.
Phone and internet extremely expensive.

Inconsistent service

Internet service drops out all the time.

Junk company

We have been dealing with this Mickey Mouse establishment for five years having to come through hoops to keep our feel reasonable and we just got tired of it and we were able to get a better service for half the price

Worst

Phone vanished

Bad to no service

No service for over 3 weeks now . Service guy came out and could not fix service. Still being billed with no service. Can’t get ahold of a person on the phone. They are great at signing you up and taking $$$. But not at good service and support. Support is no. Existent except for AI and that doesn’t fix anything…
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Unreliable, slow and expensive

I’ve been extremely disappointed with my experience with Comcast Internet. The service is unreliable, constantly dropping in and out like a yo-yo, which makes it very difficult to depend on for work or everyday use. Speeds are often much slower than what I’m paying for, and for the price, I expected far better performance.

For something as essential as internet service, consistency should be a given, but unfortunately, that hasn’t been the case. Overall, it feels overpriced for the level of service provided. I wouldn’t recommend it based on my experience.
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Billing

I don’t think I have billing quite figured out but ok

Can’t find my account

I’ve registered my account online and called the customer service number and it continues to say my account number isn’t registered online and customer service says account can’t be find. Same as above review…been trying to pay my bill for over 30 minutes smh

No signal

No updates when service is out

Worst internet service

We are having the worst internet, can not open nothing in my computer and it takes forever to do the minimum.

Trash service from a trash company

I swear a decade of misery with Comcast. And only possible because of the bribes, I mean lobbying, that they spend all their income on rather than making a decent service actually work!

Advertise 300Mbps upload and can never get more than tenth of that outside of fake speed tests!!!

Terrible Internet

So far my internet service has been horrible.