Comcast Business User Reviews

Comcast Business
Comcast Business
Comcast Cable Communications Management, LLC

Customer Experience

Positive experience7.9% of reviews
Neutral10.4% of reviews
Negative experience81.7% of reviews

~ Based on 164 written reviews from the US App Store.

What users say

Is Comcast Business Safe?

Comcast Business appears safe based on user ratings. AppsHunter Safety Score for Comcast Business is 88/100.

This assessment is based on 30,532 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.4% of ratings point to a safe experience
4.2% of ratings suggest some concerns
11.4% of ratings point to a risky experience

~ Based on 30,532 App Store ratings for Comcast Business.

Is Comcast Business Legit?

Comcast Business appears to be a legitimate app. AppsHunter Legitimacy Score for Comcast Business is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

WORST SERVICE EVER

WORST SERVICE EVER NOT WORTH A DIME

Poor service

Ongoing issues during startup and overall customer experience was as bad as any business I have dealt with

The biggest ripoff in the world!!

Don’t get caught up in it they will suck you dry and when you wanna change Carriers, they make it the most difficult thing you’ve ever tried to do my business they were charging me $438 for a phone and a modem. there’s no one to talk to they give you the business. Service phone number and no one answers the phone. If you go to the store plan on taking the whole day off, I went there twice in the last couple of months. And first of all, they can’t help me you have to talk to a business person and they don’t store they give you a card with a number and say call this number on there. They never answers the call. Worst customer service. I have ever encountered in my life and I’m old. He will suck you dry.
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payment

paid 3x and since bad service comcast does not get it and i have still no cell service

Poor service

My service cuts out all the time and I have set up in their system for them to contact me when the bill is due yet I get contacted when it’s past due. So they can charge me a late fee. I’m not paying the late fee. There service is never consistent

Lies they tell you

They tell you that you’re not in a contract, trick you into signing a contract with you were supposed to just pay a transfer paperwork. Then want to charge you almost $900 to drop the
Ball for ok
service.
Plus their to high. When you get by

Terrible Service

Just stay away, over priced and SLOW

Excellent

Excellent

Your phone system sucks!

Your phone system sucks! We went over a week two different times without phones which really helps business! No compensation! Your phone system sucks!

Muy mala

La peor compañía

They need to get it together!

I switched to a mobile phone at my business which lowered my bill by $100 but yet after speaking to customer service TWICE, my bill is still the same as it was before!! Why does it take MULTIPLE calls, time out of my day, to update the account??? Is the staff that untrained? Is the staff incapable? It seems that way to me.
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SERVICE STINKS

ALLWAYS PROBELMS CONNECTING TO WIFI

Over Priced With Little To No Value Added

Comcast charging employers to have their employees use a phone app on the employee’s own cellphones. If this is the product then the services should be cheap and seemless, yet this is not the cause. The app is not great, and there’s so many checkboxes that need to be selected correctly in order for calls to come through properly. I don’t recommend any businesses switch to this service.
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Rip offs

Constantly raising the bill, bad service, they used to have good customer service but that’s horrible too now. The kicker was trying to negotiate a better price for three days only to have to cancel and go with a different service, then for three days they called me trying to give me a better deal after switching companies… They must think I’m a sucker. Ohh yeah one final detail they told me they’d mail me a $200 dollar prepaid Visa card when I signed up, that was a lie.
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Never have internet

Got comcast for my business. Always experience shortages or lost connection. The POS system can’t even run. Clients can’t check in or check out. Very frustrating.

Throttling

When payment is late expect throttling of internet speed.
Phone and internet extremely expensive.

Inconsistent service

Internet service drops out all the time.

Junk company

We have been dealing with this Mickey Mouse establishment for five years having to come through hoops to keep our feel reasonable and we just got tired of it and we were able to get a better service for half the price

Worst

Phone vanished

Bad to no service

No service for over 3 weeks now . Service guy came out and could not fix service. Still being billed with no service. Can’t get ahold of a person on the phone. They are great at signing you up and taking $$$. But not at good service and support. Support is no. Existent except for AI and that doesn’t fix anything…
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