PGH311 vs Kyle 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PGH311
Report non-emergency issues and track their progress within the city. Connect with city services for a cleaner and safer community. Submit requests for services like pothole repair or missed trash pickup.
- Submit non-emergency service requests
- Track request updates
- View active service requests
- Connect with city departments
- Report potholes, trash, and debris
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The City of Pittsburgh 311 Customer Service Center is proud to connect residents to vital non-emergency services to improve the lives of residents and visitors. The 311 team processes over 100,000 service requests per year to help keep all 90 neighborhoods safe and clean. Examples of commonly requested services include pothole repair, missed trash or recycling pick-up, weeds and debris, and many more. Use the app to submit your request, and it will be automatically routed to the department responsible for response. The app also provides an easy way to track updates to service requests and see other active service requests throughout the city.
Kyle 311
This app connects residents to non-emergency city services. Report issues like potholes or illegal parking, upload photos, and track your requests from submission to completion. It simplifies city service access and helps improve the community.
- Report non-emergency community issues
- Submit service requests 24/7
- Upload photos for issue documentation
- Track request progress
- Direct connection to city staff
- Access city service information
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The official Kyle 311 app is your direct connection to non-emergency City of Kyle services. Kyle 311 serves as a central hub for residents to access information, request services, and report community issues. With our mobile app, you can easily report non-emergency concerns like potholes, illegal parking, and more. The app connects you with the right city staff, ensuring timely responses to your requests. Through the Kyle 311 App, you can submit service requests 24/7, upload photos for better issue documentation, and track progress from start to finish. Stay connected and engaged with your community. By reporting issues, tracking requests, and providing feedback through Kyle 311, you help improve our city—making Kyle a better place to live, work, and play. It’s City Service Simplified!
Screenshots
Verdict
The clearest difference is rating: Kyle 311 at 5.0 against PGH311's 1.8. Kyle 311 also leads on iOS requirement (12.4 vs 15.1). PGH311's advantage is ratings volume (16 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kyle 311 holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: PGH311 has 16 ratings behind it against 3, so its average is the more settled of the two.
PGH311 ships an update every 5 months, Kyle 311 every 3 months. The most recent releases landed on August 17, 2026 and July 9, 2026 respectively.
| Parameter | PGH311 | Kyle 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (16 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 30.8% of reviews | — |
| Number of ratings | 16 — better | 3 |
| Update frequency | Every 5 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 12.4 — better |
| Further details — not scored | ||
| Size | 53 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Pittsburgh | City of Kyle |
Customer experience
PGH311
Kyle 311
In-app purchases
PGH311
No in-app purchases
Kyle 311
No in-app purchases
