Comparison

onWebChat vs SymplChat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

onWebChat

Features
Read full description

onWebChat — live chat and AI chatbot for your website Empower your customer interactions with onWebChat, the mobile companion to your web-based live chat service. Whether you're on-the-go or behind your desk, deliver exceptional support and grow sales directly from your iOS device. Features & Benefits: Real-Time Visitor Monitoring Track visitors in real time—from browsing behavior to geography—so you can engage more personally and effectively. Live Chat Widget—Fully Brandable Seamlessly integrate with your site's design by customizing widget colors, size, language, and appearance. AI Chatbot—24/7 Smart Support Automate routine inquiries with a chatbot trained on your own content, providing human-like responses even when you're offline. Typing Insights & Triggers See what visitors type before they send it, and proactively engage with automatic triggers—perfect for reducing cart abandonment. Unlimited Chats on Free Plan No limits—engage visitors freely and scale as you grow. Robust Security & GDPR Compliance All communication is SSL-encrypted and GDPR-compliant, giving you peace of mind and trust. Why choose onWebChat? Now with native iOS support, stay connected, responsive and in control, even when you are away from your desk. The app is a free companion to your onWebChat account and works fully with the free plan.

About

SymplChat

Features
Read full description

SymplChat is a customer communication app built for businesses that use the WhatsApp Business Cloud API. It helps teams manage WhatsApp conversations in a single inbox, respond to customers quickly, and keep communication organized across agents. The app allows businesses to view chats, send and receive messages, track message status, manage unread conversations, assign chats to team members, apply labels, share media and documents, and use saved responses for faster support. SymplChat is designed for businesses that want a simple and efficient way to handle customer engagement, support, and sales conversations powered by the WhatsApp Business Cloud API.

Screenshots

onWebChat2 screens
SymplChat4 screens

Verdict

The call

The clearest difference is update cadence: SymplChat at weekly against onWebChat's every 3 months. onWebChat's advantage is iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

onWebChat ships an update every 3 months, SymplChat weekly. The most recent releases landed on October 28, 2026 and October 31, 2026 respectively.

Scorecard2 real differences · 4 level
onWebChat versus SymplChat: the parameters behind the verdict, then further details
ParameteronWebChatSymplChat
PriceFreeFree
Update frequencyEvery 3 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPod — betteriPhone
Requires iOS15.0 — better17.0
Further details — not scored
Size27 MB38 MB
Age rating4+17+
DeveloperPetros FournarakisDinosoftlabs

In-app purchases

None

onWebChat

No in-app purchases

None

SymplChat

No in-app purchases

Questions

Is onWebChat free?
onWebChat is free to download, with no in-app purchases.
Is SymplChat free?
SymplChat is free to download, with no in-app purchases.
Do onWebChat or SymplChat have ads?
Neither onWebChat nor SymplChat shows ads.
Which is updated more often, onWebChat or SymplChat?
onWebChat ships an update every 3 months, and SymplChat weekly. Most recently, onWebChat was updated on October 28, 2026 and SymplChat on October 31, 2026.

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