replyn.io vs AI Reply Assistant

Manage all your customer conversations from WhatsApp, Instagram, Facebook Messenger, and TikTok in one unified inbox. UNIFIED MULTI-CHANNEL INBOX View and reply to messages from WhatsApp, Instagram DMs, Facebook Messenger, and TikTok — all in one place. No more switching between apps. POWERFUL FILTERS Filter conversations by: • Channel (WhatsApp, Instagram, FB, TikTok) • Status (Open, Closed, Snoozed) • Assignee (Mine, Unassigned, Team member) • Lifecycle stage • Unreplied messages only RICH MESSAGING • Send text, images, videos, audio, and files • Reply to specific messages • Use snippets for quick responses • Send WhatsApp templates • Access saved files and media CONVERSATION MANAGEMENT • Mark conversations as Open, Closed, or Snoozed • Assign chats to team members • Add internal notes (invisible to customers) • Track contact lifecycle stages • View full activity history ORDER MANAGEMENT • Create orders directly from conversations • Add products with quantities and pricing • Set delivery method and address • Track payment status • Update order status in real-time TEAM COLLABORATION • See team member presence status • Assign conversations to the right person • Switch between workspaces • View who's handling what SEARCH EVERYTHING • Search contacts by name, phone, or email • Search message content across all conversations • Jump directly to any conversation REAL-TIME UPDATES • Instant message notifications • Live conversation updates • Connection status indicator Perfect for teams managing customer support, sales inquiries, and order fulfillment across multiple social channels.

Reply Assistant puts practical AI staff one sentence away for small business owners. Paste or share a customer text, email, DM, or note. The Handle tab automatically chooses the right job: draft a reply, qualify the lead, prepare a follow-up, or summarize the conversation. It uses your reviewed Business Brain for services, hours, pricing rules, FAQs, voice, and guardrails. Every result stays review-first. You see the prepared draft, extracted lead details, missing information, warnings, and the recommended next step. You can edit it, approve it for your records, or discard it. Reply Assistant never sends, books, purchases, or changes anything outside the app by itself. Use the Share extension from another app, or say ‘Siri, handle this customer with Reply Assistant’ to bring your request into the app. The message remains available if you need to sign in, finish Business Brain setup, or reconnect. The catalog includes 100+ specialist assistants for lead qualification, sales follow-up, customer support, appointment intake, home services, real estate, restaurants, med spas, dental offices, law firms, property management, insurance, veterinary clinics, auto repair, and more. New users get 15 free AI prompts after Sign in with Apple. Full Access is an auto-renewable monthly subscription that unlocks ongoing reply drafting, persona chat, saved threads, and restore support, with fair-use limits that protect service reliability. The current price and billing terms are shown before purchase. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Additional Terms: https://chatbotbuilder.store/terms/ Privacy Policy: https://chatbotbuilder.store/privacy/