Microsoft Dynamics 365 vs CRM Alerts
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Microsoft Dynamics 365
This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, and access key sales and service information. It offers a personalized action hub and guided business processes for efficient data management.
- Offline access with synchronization
- Personalized action hub (Workspace)
- Enhanced note-taking with device access
- Access activities, accounts, contacts, leads
- Guided contextual business processes
- Visual KPI tracking with charts
- Customizable list and grid views
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Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet. Features · New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance · All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly · Enhanced note taking experience with seamless access to camera and other device capabilities · Offline access with synchronization, so you can be productive on the go · Access your activities, accounts, contacts, and leads from an easy-to-use home page · Guided contextual business process · Track progress for key performance indicators visually with charts · Access your personalized views of lists and grids so that you see the data most important to you
CRM Alerts
This app provides a mobile interface for Dynamics 365 and Power Platform, enabling sales teams to manage customer data, prepare for meetings, and receive instant CRM notifications. It allows for quick note-taking and offers extensions for enhanced functionality.
- Manage customer data on the go
- Prepare for meetings with up-to-date info
- Receive instant CRM notifications
- Take notes and respond quickly
- Expand functionality with extensions
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The ultimate mobile app for Dynamics 365 and Power Platform. Empower your salesforce today and ensure that nothing is ever missed again. Optimized for users on the move with ease of use and productivity in front and center. Work with your customer data Efficiently and easily work with customer data while on the move. Add or update contacts, create a new, or why not close that business deal. Prepare for meetings in no time Get up to date information just before you head into a meeting. Lookup the status of the support ticket before you call the customer. Get Instant Alerts Receive notifications from CRM in an instant. A new lead has been registered or assigned to you, get notified. A new case has been reported, get notified. A new time report has been submitted, get notified. Take notes and respond Quickly take notes into CRM after a customer meeting, while on the move. Use text input or why not dictation. Don't let your administrative backlog build up during the week. Use extensions to get even more With the help of extensions you can expand the functionality in areas such as company data, digital documents and time reporting. Read our terms and conditions on crmalerts.com/terms and our privacy policy on crmalerts.com/privacy
Screenshots
Verdict
The clearest difference is review sentiment: CRM Alerts at 100% against Microsoft Dynamics 365's 23%. CRM Alerts also leads on rating (5.0 vs 4.3) and update cadence (weekly vs every 3 weeks). Microsoft Dynamics 365's advantage is in-app purchases (none vs 3) and ratings volume (904 vs 6). On price and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. CRM Alerts sells 3 in-app purchases, starting at $1.99 per month. Microsoft Dynamics 365 asks for nothing beyond the download.
CRM Alerts holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Microsoft Dynamics 365 has 904 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 23% of Microsoft Dynamics 365's written reviews are positive against 100% of CRM Alerts's.
Microsoft Dynamics 365 ships an update every 3 weeks, CRM Alerts weekly. The most recent releases landed on October 7, 2026 and October 12, 2026 respectively.
| Parameter | Microsoft Dynamics 365 | CRM Alerts |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (904 ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 23.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 904 — better | 6 |
| Update frequency | Every 3 weeks | Weekly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Freemium |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 112 MB | 93 MB |
| Age rating | 4+ | 17+ |
| Developer | Microsoft Corporation | Nemely AB |
Customer experience
Microsoft Dynamics 365
CRM Alerts
Bugs and requests
Microsoft Dynamics 365
Reported bugs
3 issues- Login issues and inability to get past login page
- Compatibility problems with newer iOS versions
- Syncing and data loss problems after updates
Requested features
3 requests- Dark mode option
- Improved integration with Outlook
- Support for custom objects and advanced reporting
CRM Alerts
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Microsoft Dynamics 365
No in-app purchases
CRM Alerts
- Basic7 Days trial$1.991 Month
- Premium7 Days trial$3.991 Month
- Monthly Plan$9.991 Month
Questions
Is Microsoft Dynamics 365 free?
Is CRM Alerts free?
Which has better reviews, Microsoft Dynamics 365 or CRM Alerts?
Do Microsoft Dynamics 365 or CRM Alerts have ads?
Which is updated more often, Microsoft Dynamics 365 or CRM Alerts?
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