Comparison

Microsoft Dynamics 365 vs CRM Alerts

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft Dynamics 365

This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, and access key sales and service information. It offers a personalized action hub and guided business processes for efficient data management.

Highlights
  • Offline access with synchronization
  • Personalized action hub (Workspace)
  • Enhanced note-taking with device access
  • Access activities, accounts, contacts, leads
  • Guided contextual business processes
  • Visual KPI tracking with charts
  • Customizable list and grid views
Read full description

Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet. Features · New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance · All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly · Enhanced note taking experience with seamless access to camera and other device capabilities · Offline access with synchronization, so you can be productive on the go · Access your activities, accounts, contacts, and leads from an easy-to-use home page · Guided contextual business process · Track progress for key performance indicators visually with charts · Access your personalized views of lists and grids so that you see the data most important to you

About

CRM Alerts

This app provides a mobile interface for Dynamics 365 and Power Platform, enabling sales teams to manage customer data, prepare for meetings, and receive instant CRM notifications. It allows for quick note-taking and offers extensions for enhanced functionality.

Highlights
  • Manage customer data on the go
  • Prepare for meetings with up-to-date info
  • Receive instant CRM notifications
  • Take notes and respond quickly
  • Expand functionality with extensions
Features
Read full description

The ultimate mobile app for Dynamics 365 and Power Platform. Empower your salesforce today and ensure that nothing is ever missed again. Optimized for users on the move with ease of use and productivity in front and center. Work with your customer data Efficiently and easily work with customer data while on the move. Add or update contacts, create a new, or why not close that business deal. Prepare for meetings in no time Get up to date information just before you head into a meeting. Lookup the status of the support ticket before you call the customer. Get Instant Alerts Receive notifications from CRM in an instant. A new lead has been registered or assigned to you, get notified. A new case has been reported, get notified. A new time report has been submitted, get notified. Take notes and respond Quickly take notes into CRM after a customer meeting, while on the move. Use text input or why not dictation. Don't let your administrative backlog build up during the week. Use extensions to get even more With the help of extensions you can expand the functionality in areas such as company data, digital documents and time reporting. Read our terms and conditions on crmalerts.com/terms and our privacy policy on crmalerts.com/privacy

Screenshots

CRM Alerts4 screens

Verdict

The call

The clearest difference is review sentiment: CRM Alerts at 100% against Microsoft Dynamics 365's 23%. CRM Alerts also leads on rating (5.0 vs 4.3) and update cadence (weekly vs every 3 weeks). Microsoft Dynamics 365's advantage is in-app purchases (none vs 3) and ratings volume (904 vs 6). On price and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. CRM Alerts sells 3 in-app purchases, starting at $1.99 per month. Microsoft Dynamics 365 asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

CRM Alerts holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Microsoft Dynamics 365 has 904 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 23% of Microsoft Dynamics 365's written reviews are positive against 100% of CRM Alerts's.

UpkeepUpdate frequency

Microsoft Dynamics 365 ships an update every 3 weeks, CRM Alerts weekly. The most recent releases landed on October 7, 2026 and October 12, 2026 respectively.

Scorecard8 real differences · 2 level
Microsoft Dynamics 365 versus CRM Alerts: the parameters behind the verdict, then further details
ParameterMicrosoft Dynamics 365CRM Alerts
PriceFreeFree
Rating4.3 (904 ratings)5.0 (6 ratings) — better
Positive reviews23.2% of reviews100.0% of reviews — better
Number of ratings904 — better6
Update frequencyEvery 3 weeksWeekly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFreemium
DevicesiPadiPhone, iPad, iPod — better
Requires iOS14.0 — better17.6
Further details — not scored
Size112 MB93 MB
Age rating4+17+
DeveloperMicrosoft CorporationNemely AB

Customer experience

Microsoft Dynamics 365

All ratings904 ratings
Positive82.0%
Neutral4.2%
Negative13.8%
Written reviews112 reviews
Positive23.2%
Neutral5.4%
Negative71.4%

CRM Alerts

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Microsoft Dynamics 365

Reported bugs

3 issues
  • Login issues and inability to get past login page
  • Compatibility problems with newer iOS versions
  • Syncing and data loss problems after updates

Requested features

3 requests
  • Dark mode option
  • Improved integration with Outlook
  • Support for custom objects and advanced reporting

CRM Alerts

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Microsoft Dynamics 365

No in-app purchases

3 purchases

CRM Alerts

Subscriptions3
  • Basic7 Days trial$1.991 Month
  • Premium7 Days trial$3.991 Month
  • Monthly Plan$9.991 Month

Questions

Is Microsoft Dynamics 365 free?
Microsoft Dynamics 365 is free to download, with no in-app purchases.
Is CRM Alerts free?
CRM Alerts is free to download, with in-app purchases available.
Which has better reviews, Microsoft Dynamics 365 or CRM Alerts?
CRM Alerts is rated higher. Microsoft Dynamics 365 averages 4.3 out of 5 from 904 ratings, while CRM Alerts averages 5.0 from 6 ratings.
Do Microsoft Dynamics 365 or CRM Alerts have ads?
Neither Microsoft Dynamics 365 nor CRM Alerts shows ads.
Which is updated more often, Microsoft Dynamics 365 or CRM Alerts?
Microsoft Dynamics 365 ships an update every 3 weeks, and CRM Alerts weekly. Most recently, Microsoft Dynamics 365 was updated on October 7, 2026 and CRM Alerts on October 12, 2026.

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