Comparison

Resco Mobile CRM vs Microsoft Dynamics 365

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Resco Mobile CRM

Access your CRM data from anywhere, online or offline. This app enhances productivity for sales, field service, and management by providing mobile access to critical business information. Features include data capture, route planning, and reporting.

Highlights
  • Offline and online CRM data access
  • Connects to Salesforce, Oracle CX, MS Dynamics CRM
  • Photo, signature, barcode, and QR code capture
  • Interactive maps and route planning
  • Calendar for appointments and tasks
  • Report generation
  • Customizable interface
Features
Read full description

Resco Mobile CRM application allows you to access your CRM data on the go. Connect directly to Microsoft Dynamics CRM, and Salesforce offline/online, or use it to access other CRM and ERP systems. This app boosts the productivity of sales representatives, field service technicians, field agents, managers – all who need mobility while working. Resco Mobile CRM works in online and offline mode, which means you will be able to view/create/delete/modify data whenever you need to, even without an Internet connection. Fully integrated with your phone or tablet, it offers perks like, photo & signature capturing, phone call tracking, route planning, and barcode scanning. Features • Fully offline & online capable • Work with your data in Salesforce offline • Interactive maps that display accounts, contacts, activities and other types of records • Multimedia support (pictures, documents, Iframes, and signatures) • Calendar for scheduling appointments and creating tasks • Adjustable filters and sorting  • Route planner • Option to Run Reports • Multi-language options • Photo & audio capturing • Phone call & email tracking • Barcode & QR code scanner • SharePoint & Dropbox support • MS Exchange & Gmail integration • Encrypted database • Fully customisable via Resco’s configurator • MDM (Mobile Device Management) Already 65,000+ users utilize the professional version of this solution, ranging from small to midsize companies to large international enterprise corporations with thousands of mobile users. Join them, and see how easy it is to find information about your clients, create orders, track phone calls, and more. IMPORTANT: With Resco Mobile CRM, simply log into your MS Dynamics CRM (On-Premise or Online), or Salesforce. You can also connect the app to the Resco CRM server that serves as a Standalone CRM Solution or as middleware between the mobile client and even more CRM and ERP systems. Without the access to your CRM organization, you will be only able to work with the demo database.

About

Microsoft Dynamics 365

This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, and access key sales and service information. It offers a personalized action hub and guided business processes for efficient data management.

Highlights
  • Offline access with synchronization
  • Personalized action hub (Workspace)
  • Enhanced note-taking with device access
  • Access activities, accounts, contacts, leads
  • Guided contextual business processes
  • Visual KPI tracking with charts
  • Customizable list and grid views
Read full description

Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet. Features · New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance · All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly · Enhanced note taking experience with seamless access to camera and other device capabilities · Offline access with synchronization, so you can be productive on the go · Access your activities, accounts, contacts, and leads from an easy-to-use home page · Guided contextual business process · Track progress for key performance indicators visually with charts · Access your personalized views of lists and grids so that you see the data most important to you

Screenshots

Resco Mobile CRM4 screens

Verdict

The call

The clearest difference is rating: Microsoft Dynamics 365 at 4.3 against Resco Mobile CRM's 1.8. Microsoft Dynamics 365 also leads on monetization model (free vs free with in-app purchases) and ratings volume (906 vs 82). Resco Mobile CRM's advantage is update cadence (every 9 days vs every 3 weeks) and device support (3 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Microsoft Dynamics 365 holds the better App Store score, 4.3 against 1.8. That said, the two scores are not equally well evidenced: Microsoft Dynamics 365 has 906 ratings behind it against 82, so its average is the more settled of the two. Written reviews complicate that: 31% of Resco Mobile CRM's written reviews are positive against 23% of Microsoft Dynamics 365's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Resco Mobile CRM ships an update every 9 days, Microsoft Dynamics 365 every 3 weeks. The most recent releases landed on October 26, 2026 and October 23, 2026 respectively.

Scorecard5 real differences · 5 level
Resco Mobile CRM versus Microsoft Dynamics 365: the parameters behind the verdict, then further details
ParameterResco Mobile CRMMicrosoft Dynamics 365
PriceFreeFree
Rating1.8 (82 ratings)4.3 (906 ratings) — better
Positive reviews30.9% of reviews — better23.2% of reviews
Number of ratings82906 — better
Update frequencyEvery 9 days — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS14.014.0
Further details — not scored
Size259 MB112 MB
Age rating4+4+
DeveloperRESCO, sro.Microsoft Corporation

Customer experience

Resco Mobile CRM

All ratings82 ratings
Positive18.3%
Neutral3.7%
Negative78.0%
Written reviews94 reviews
Positive30.9%
Neutral10.6%
Negative58.5%

Microsoft Dynamics 365

All ratings904 ratings
Positive82.0%
Neutral4.2%
Negative13.8%
Written reviews112 reviews
Positive23.2%
Neutral5.4%
Negative71.4%

Bugs and requests

Resco Mobile CRM

Not enough reviews yet to summarise bugs or requests.

Microsoft Dynamics 365

Reported bugs

3 issues
  • Login issues and inability to get past login page
  • Compatibility problems with newer iOS versions
  • Syncing and data loss problems after updates

Requested features

3 requests
  • Dark mode option
  • Improved integration with Outlook
  • Support for custom objects and advanced reporting

In-app purchases

None

Resco Mobile CRM

No in-app purchases

None

Microsoft Dynamics 365

No in-app purchases

Questions

Is Resco Mobile CRM free?
Resco Mobile CRM is free to download, with no in-app purchases.
Is Microsoft Dynamics 365 free?
Microsoft Dynamics 365 is free to download, with no in-app purchases.
Which has better reviews, Resco Mobile CRM or Microsoft Dynamics 365?
Microsoft Dynamics 365 is rated higher. Resco Mobile CRM averages 1.8 out of 5 from 82 ratings, while Microsoft Dynamics 365 averages 4.3 from 906 ratings.
Do Resco Mobile CRM or Microsoft Dynamics 365 have ads?
Neither Resco Mobile CRM nor Microsoft Dynamics 365 shows ads.
Which is updated more often, Resco Mobile CRM or Microsoft Dynamics 365?
Resco Mobile CRM ships an update every 9 days, and Microsoft Dynamics 365 every 3 weeks. Most recently, Resco Mobile CRM was updated on October 26, 2026 and Microsoft Dynamics 365 on October 23, 2026.

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