Comparison

Microsoft Dynamics 365 vs Dynamics Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft Dynamics 365

This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, and access key sales and service information. It offers a personalized action hub and guided business processes for efficient data management.

Highlights
  • Offline access with synchronization
  • Personalized action hub (Workspace)
  • Enhanced note-taking with device access
  • Access activities, accounts, contacts, leads
  • Guided contextual business processes
  • Visual KPI tracking with charts
  • Customizable list and grid views
Read full description

Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet. Features · New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance · All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly · Enhanced note taking experience with seamless access to camera and other device capabilities · Offline access with synchronization, so you can be productive on the go · Access your activities, accounts, contacts, and leads from an easy-to-use home page · Guided contextual business process · Track progress for key performance indicators visually with charts · Access your personalized views of lists and grids so that you see the data most important to you

About

Dynamics Mobile

Features
Read full description

Dynamics Mobile is a powerful enterprise mobility platform designed for organizations managing field operations, last-mile delivery, sales, service, warehouse, and fleet activities. Built for medium and large businesses, Dynamics Mobile connects your mobile workforce directly to Microsoft Dynamics ERP, delivering real-time visibility, offline reliability, and operational efficiency across your entire organization. Whether your teams work in sales, delivery, logistics, service, or warehouse environments, Dynamics Mobile enables you to digitize, automate, and optimize every step of the field workflow. ________________________________________ Native Microsoft ERP Integration Dynamics Mobile provides deep, bi-directional integration with: ● Microsoft Dynamics 365 Business Central ● Dynamics 365 Supply Chain Management (F&O) ● Dynamics AX and Dynamics NAV No middleware. No data duplication. Your teams always work with accurate, up-to-date ERP data, even when offline. ________________________________________ Key Capabilities ● Mobile sales, delivery, and field service workflows ● Payment collection, inventory & pricing management ● Merchandising, digital forms, surveys & e-signatures ● Real-time GPS tracking and route optimization ● Fleet monitoring and delivery tracking ● Warehouse mobility and stock control ● Offline-first mobile apps with automatic synchronization ________________________________________ Warehouse & Fleet Mobility ● Mobile warehouse operations ● Real-time vehicle and route visibility ● Reduced downtime and improved delivery performance ● Full control of last-mile operations ________________________________________ Enterprise-Grade Security & Control ● Built-in Mobile Device Management (MDM) ● Remote updates and device monitoring ● BYOD-friendly deployment ● Secure authentication and data protection ________________________________________ Ideal for ● Field sales automation ● DSD / Pre-sales ● Last-mile delivery & logistics ● Field service management ● Warehouse operations ● Fleet and route optimization ● Microsoft Dynamics ERP users Transform your field operations and last-mile delivery with a secure, scalable, and fully integrated mobile solution.

Screenshots

Dynamics Mobile4 screens

Verdict

The call

The clearest difference is iOS requirement: Microsoft Dynamics 365 at 14.0 against Dynamics Mobile's 16.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Microsoft Dynamics 365 ships an update every 3 weeks, Dynamics Mobile every 5 weeks. The most recent releases landed on September 28, 2026 and September 21, 2026 respectively.

Scorecard1 real difference · 9 level
Microsoft Dynamics 365 versus Dynamics Mobile: the parameters behind the verdict, then further details
ParameterMicrosoft Dynamics 365Dynamics Mobile
PriceFreeFree
Rating4.3 (904 ratings) — better—
Positive reviews23.2% of reviews—
Number of ratings904 — better—
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPadiPhone, iPad — better
Requires iOS14.0 — better16.0
Further details — not scored
Size112 MB52 MB
Age rating4+4+
DeveloperMicrosoft CorporationNAVmobile

Bugs and requests

Microsoft Dynamics 365

Reported bugs

3 issues
  • Login issues and inability to get past login page
  • Compatibility problems with newer iOS versions
  • Syncing and data loss problems after updates

Requested features

3 requests
  • Dark mode option
  • Improved integration with Outlook
  • Support for custom objects and advanced reporting

Dynamics Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Microsoft Dynamics 365

No in-app purchases

None

Dynamics Mobile

No in-app purchases

Questions

Is Microsoft Dynamics 365 free?
Microsoft Dynamics 365 is free to download, with no in-app purchases.
Is Dynamics Mobile free?
Dynamics Mobile is free to download, with no in-app purchases.
Do Microsoft Dynamics 365 or Dynamics Mobile have ads?
Neither Microsoft Dynamics 365 nor Dynamics Mobile shows ads.
Which is updated more often, Microsoft Dynamics 365 or Dynamics Mobile?
Microsoft Dynamics 365 ships an update every 3 weeks, and Dynamics Mobile every 5 weeks. Most recently, Microsoft Dynamics 365 was updated on September 28, 2026 and Dynamics Mobile on September 21, 2026.

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