Comparison

Aena vs Vincci Hoteles

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Aena

Access real-time flight information, book parking, and reserve VIP services for 43 Spanish airports. Navigate terminals with detailed maps and receive personalized flight updates. Enjoy exclusive discounts and assistance services.

Highlights
  • Real-time flight tracking
  • Airport terminal maps
  • Official parking booking
  • VIP lounge access
  • Personalized flight alerts
  • Barrier-free assistance
Features
Read full description

Aena: Your official app for airports and flights in Spain Use the official Aena app to check flights in real-time, book official parking places, access VIP Lounges and other airport services at the 43 Spanish airports managed by Aena, including Madrid-Barajas (MAD), Barcelona-El Prat (BCN), Palma de Mallorca (PMI), and many more. Download it for free and enhance your airport experience with these features: Flight Planning and Tracking • Check departures and arrivals in real time up to two weeks in advance. • Scan your boarding pass to access the most important information about your flight, terminal, boarding gate, schedules and updates. Airport maps and Services • Navigate the airport with detailed maps of terminals, gates, security checkpoints, restaurants, shops, car rentals, and more. • Book and manage your official parking space and VIP services: Find your parking space, and access VIP Lounges, Fast Lane / Fast Track, and the Meet & Assist service. Benefits, Assistance and Offers • Aena Club: Exclusive discounts for members. • Real-time alerts and personalised notifications based on your location and flight. • Barrier-free service to assist people with reduced mobility or disabilities. • Chatbot to answer your questions instantly. Available in Spanish, English, Catalan, Basque, and Galician. Download the app and improve your airport experience! More information at www.aena.es/es/app-oficial.html

About

Vincci Hoteles

Book and manage your hotel stays seamlessly. Discover local experiences, book dining and spa services, and access exclusive promotions. Enhance your trip with personalized services and direct staff contact.

Highlights
  • Book hotel stays
  • Discover local experiences
  • Book restaurant tables
  • Order room service
  • Book spa appointments
  • Access hotel activities
  • Personalize your stay
Features
Read full description

The Vincci Hotels app accompanies you before, during and after your stay so that you can experience every moment with all five senses. Book, organise and enjoy a unique experience at any of our hotels in Spain, Portugal, Greece and Tunisia. With our app you can: • Book your stay at any of our hotels quickly, securely and at the best price. • Access all the information about each hotel, its services, facilities and exclusive experiences. • Discover local experiences to get to know each destination in an authentic way. • Book a table at restaurants, order room service to your room or book your spa appointment. • Check the calendar of activities and leisure options at each hotel. • Access interactive maps and destination guides, with recommendations of interest near you. • Contact our staff directly for any request or service. • Personalise your stay with tailor-made services and exclusive surprises. • Enjoy special promotions and benefits available only through the app. With Vincci Hotels, your stay goes far beyond a reservation: it is an experience designed to excite, surprise and make you feel unique. Download the app and experience the essence of Vincci on every trip.

Screenshots

Aena4 screens
Vincci Hoteles4 screens

Verdict

The call

The clearest difference is review sentiment: Vincci Hoteles at 84% against Aena's 18%. Vincci Hoteles also leads on rating (4.9 vs 4.4) and monetization model (free vs free with in-app purchases). Aena's advantage is update cadence (weekly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Vincci Hoteles holds the better App Store score, 4.9 against 4.4. Both are backed by a comparable volume of ratings — 221 and 301 respectively. Written reviews point the same way: 18% of Aena's written reviews are positive against 84% of Vincci Hoteles's.

UpkeepUpdate frequency

Aena ships an update weekly, Vincci Hoteles every 2 months. The most recent releases landed on September 26, 2026 and September 18, 2026 respectively.

Scorecard4 real differences · 6 level
Aena versus Vincci Hoteles: the parameters behind the verdict, then further details
ParameterAenaVincci Hoteles
PriceFreeFree
Rating4.4 (221 ratings)4.9 (301 ratings) — better
Positive reviews18.1% of reviews84.3% of reviews — better
Number of ratings221301 — better
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size237 MB49 MB
Age rating4+4+
DeveloperAena Aeropuertos S.A.Mobail

Customer experience

Aena

All ratings221 ratings
Positive84.6%
Neutral2.7%
Negative12.7%
Written reviews83 reviews
Positive18.1%
Neutral7.2%
Negative74.7%

Vincci Hoteles

All ratings301 ratings
Positive97.7%
Neutral1.3%
Negative1.0%
Written reviews70 reviews
Positive84.3%
Neutral1.4%
Negative14.3%

User reviews

Aena

From 221 App Store ratings

What we love

  • 📍 Accurate airport maps and navigation
  • 🔔 Helpful gate change notifications
  • 🅿️ Convenient parking booking functionality
  • ✈️ Flight information and tracking
  • 🌐 Useful for non-Spanish speakers at Spanish airports

Room to improve

  • 🐛 Frequent app crashes and freezing
  • ❌ Login authentication failures
  • 💳 Payment processing errors
  • 🔐 Complex registration process for WiFi access
  • ⚠️ Poor error handling and unclear error messages

Vincci Hoteles

From 301 App Store ratings

What we love

  • 👍 Easy to use app
  • ✅ Provides hotel information
  • 📱 Usable after check-in
  • 🌟 Excellent staff service
  • ✨ Fantastic hotel facilities

Room to improve

  • 📉 Decreasing service
  • 💸 Increasing prices
  • 🛏️ Tired room furniture
  • 📺 Intermittent TV reception
  • 🌡️ Lukewarm hot food

Bugs and requests

Aena

Reported bugs

18 issues
  • App freezes on loading screen with Aena logo
  • Login credentials work on website but not in app
  • Cannot add flights with January 2026 dates
  • PRM assistance form submission errors at certain airports
  • WiFi password loss and connection failures
Show 13 more
  • Service errors during account creation
  • Parking booking form broken for single-terminal airports
  • Screen freezing during transaction processing
  • Keyboard not visible during login
  • App crashes when accessing VIP lounge purchase
  • Booking information disappears after app exit
  • Unable to find booked parking without confirmation code
  • Fast Lane QR codes showing as invalid
  • Payment amount field non-functional
  • Password character limit restrictions (max 10 characters)
  • Text paste disabled in multiple form fields
  • Payment method not saved properly (Via T)
  • Email validation timing issues

Requested features

10 requests
  • Add Apple Pay payment option
  • Support for all official Spanish languages
  • Ability to manage and extend existing bookings
  • Better WiFi connection reliability
  • Improved error messages and user guidance
Show 5 more
  • Faster email confirmation delivery
  • Password paste functionality
  • Terminal selection field for single-terminal airports
  • Persistent booking display without requiring 'manage' action
  • Comprehensive airport information (airside facilities, amenities)

Vincci Hoteles

Reported bugs

21 issues
  • App does not allow registration
  • Cannot log in to user account
  • App shows an empty screen
  • App is obsolete and useless
  • Room service menu is empty
Show 16 more
  • Promotions and discounts are expired
  • App does not allow anything
  • App always gives an error
  • Cannot reserve breakfast
  • App does not allow to book anything
  • Cannot access user account
  • Mobile web version has the same defect
  • Cannot find where to change the language
  • App is in English only
  • App does not allow to do anything
  • App does not work
  • System errors when trying to book
  • Cannot register to make reservations
  • Cannot order amenities
  • Cannot order any other service
  • The room entry system has faults

Requested features

5 requests
  • Add language options to the app
  • Include drinks ordering in the app
  • Fix app registration and login issues
  • Update room service menu
  • Add current promotions and discounts

In-app purchases

None

Aena

No in-app purchases

None

Vincci Hoteles

No in-app purchases

Questions

Is Aena free?
Aena is free to download, with no in-app purchases.
Is Vincci Hoteles free?
Vincci Hoteles is free to download, with no in-app purchases.
Which has better reviews, Aena or Vincci Hoteles?
Vincci Hoteles is rated higher. Aena averages 4.4 out of 5 from 221 ratings, while Vincci Hoteles averages 4.9 from 301 ratings.
Do Aena or Vincci Hoteles have ads?
Neither Aena nor Vincci Hoteles shows ads.
Which is updated more often, Aena or Vincci Hoteles?
Aena ships an update weekly, and Vincci Hoteles every 2 months. Most recently, Aena was updated on September 26, 2026 and Vincci Hoteles on September 18, 2026.

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