OFG Digital vs ALF Customer App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OFG Digital
Manage your bank accounts on the go. Check balances, pay bills, transfer funds, and deposit checks securely. Locate branches and ATMs easily.
- Check account balances
- Pay bills
- Transfer funds
- PeoplePay
- Deposit checks
- Find branches and ATMs
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Important Notice: This app version is being phased out and will no longer be available for new clients. For a better mobile banking experience, please download our new app named Oriental. Available to all Oriental Bank customers already enrolled on the Online Banking service. With this application you can use your iPhone® to easily and securely: •Check your account balances •Pay your bills •Transfer funds •PeoplePay •Deposit checks •Find a nearby branch or ATM Banca Móvil de Oriental Bank is free and secure. Member of the FDIC
ALF Customer App
Access your loan details 24/7, view and pay your balance, and generate payoff letters directly from your mobile device. Manage your address and contact support with ease.
- 24/7 loan information access
- View and pay loans
- Generate loan payoff letters
- Request address changes
- Touch ID login
- Multi-language support
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FEATURES -24/7 access to your loan information -View and pay your loan anytime from your mobile device -Generate your loan payoff letter -Request change of address -Other helpful information about your loan -Login using Touch ID -Screen support for iPhone X -Contact us for support -Select app preferred language English or Spanish SECURITY -We protect your information using AES-256-bit encryption.
Screenshots
Verdict
The clearest difference is rating: ALF Customer App at 3.4 against OFG Digital's 2.6. ALF Customer App also leads on update cadence (every 6 weeks vs every 7 months). OFG Digital's advantage is review sentiment (17% vs 0%) and ratings volume (315 vs 16). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ALF Customer App holds the better App Store score, 3.4 against 2.6. That said, the two scores are not equally well evidenced: OFG Digital has 315 ratings behind it against 16, so its average is the more settled of the two. Written reviews complicate that: 17% of OFG Digital's written reviews are positive against 0% of ALF Customer App's, so the app with the better star average is not the one people write more warmly about.
OFG Digital ships an update every 7 months, ALF Customer App every 6 weeks. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.
| Parameter | OFG Digital | ALF Customer App |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (315 ratings) | 3.4 (16 ratings) — better |
| Positive reviews | 17.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 315 — better | 16 |
| Update frequency | Every 7 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 12.0 |
| Further details — not scored | ||
| Size | 109 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | OFG Bancorp | Americas Leading Finance |
Customer experience
OFG Digital
ALF Customer App
Bugs and requests
OFG Digital
Reported bugs
13 issues- Error 0014 preventing app access
- Login credentials not recognized despite correct password
- Face ID and passcode authentication not working
- App stuck on loading screen
- Device ID not found error
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- Password field overlapping with username field
- App not compatible with newer iPhone models (iPhone X and beyond)
- Requires re-authentication on every login
- App freezes and becomes unresponsive
- Cannot scroll to view account details
- People Pay functionality broken on iOS
- Inconsistent performance between Android and iOS
- Account lockouts without clear resolution path
Requested features
15 requests- Apple Pay integration
- Dark mode option
- Direct credit card payment within app
- Push notifications for transactions
- ACH transfers to other financial institutions
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- Allpoint ATM locations in app
- Account statements directly in app
- Transaction segmentation by billing cycles
- Spanish language support
- Improved UI/UX design overhaul
- More frequent app updates
- Chip-enabled credit cards
- Email notifications for account activity
- Password reset functionality in app
- Automatic token code recognition from SMS
ALF Customer App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OFG Digital
No in-app purchases
ALF Customer App
No in-app purchases
Questions
Is OFG Digital free?
Is ALF Customer App free?
Which has better reviews, OFG Digital or ALF Customer App?
Do OFG Digital or ALF Customer App have ads?
Which is updated more often, OFG Digital or ALF Customer App?
Other comparisons
