Comparison

Zoho Desk vs NUB Data Collector

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zoho Desk

This award-winning help desk software provides a flexible and efficient ticketing system for mobile devices. It helps you resolve customer issues with ease, organize tickets, and collaborate with your team on the go.

Highlights
  • Mobile ticketing system
  • Ticket prioritization
  • Contextual ticket information
  • Team collaboration
  • Push notifications
  • Gesture-based actions
  • Time tracking
Features
Read full description

Put your customers at the heart of your business, even when you're on the move. Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Here's how Zoho Desk makes your customer support help desk truly mobile: Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention. See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk. Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before. Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions. Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes. Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking. We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

About

NUB Data Collector

Features
Read full description

NUB Data Collector is a powerful mobile solution for asset inventory and stocktaking, designed to help teams efficiently collect data, track assets, and manage inventory in the field. Built with an offline-first approach, the app ensures uninterrupted workflows allowing users to capture and manage data without internet access, with automatic synchronization when connectivity is restored. From barcode scanning to detailed asset tracking, NUB Data Collector simplifies complex inventory processes and enhances productivity for field teams.

Screenshots

Zoho Desk4 screens
NUB Data Collector4 screens

Verdict

The call

Zoho Desk and NUB Data Collector are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
Zoho Desk versus NUB Data Collector: the parameters behind the verdict, then further details
ParameterZoho DeskNUB Data Collector
PriceFreeFree
Rating4.7 (1.6K ratings) — better—
Positive reviews52.8% of reviews—
Number of ratings1.6K — better—
Update frequencyEvery 2 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size245 MB25 MB
Age rating4+4+
DeveloperZoho CorporationBinary Integrated Solutions

Bugs and requests

Zoho Desk

Reported bugs

4 issues
  • Ticket links not opening the app
  • Widgets not displaying correct information
  • Ticket assignment issues, where assignments revert to unassigned
  • Crashes when opening certain ticket tabs

Requested features

5 requests
  • Drag and drop functionality for inserting images and data
  • Inline image editing capabilities
  • Knowledge base access and article management
  • Deeper customization options for dashboard and views
  • Ability to delete or edit sent responses

NUB Data Collector

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Zoho Desk

No in-app purchases

None

NUB Data Collector

No in-app purchases

Questions

Is Zoho Desk free?
Zoho Desk is free to download, with no in-app purchases.
Is NUB Data Collector free?
NUB Data Collector is free to download, with no in-app purchases.
Do Zoho Desk or NUB Data Collector have ads?
Neither Zoho Desk nor NUB Data Collector shows ads.

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