Zoho Desk vs SyntroveONE

Put your customers at the heart of your business, even when you're on the move. Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Here's how Zoho Desk makes your customer support help desk truly mobile: Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention. See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk. Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before. Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions. Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes. Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking. We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

SyntroveONE is a background check management platform for organizations that verify identity documents as part of their screening process. This app is the mobile companion to the SyntroveONE web application, built for staff who screen documents away from a desk. SCAN AN IDENTITY DOCUMENT Hold a document in front of the camera and the app captures it. The image is sent to our document-assessment provider for verification and is not retained on your device. SEE THE RESULT Every screening shows its verdict. When one fails, the criteria screen explains which checks did not pass. SyntroveONE decides on the server; the app presents the outcome as received. REVIEW PAST SCREENINGS Open any screening you have run and see its result and its criteria. SECURE BY DESIGN - Sign in through your organization's identity provider - Face ID protects the app each time you return to it - Sessions expire on a schedule your organization sets ACCOUNTS SyntroveONE accounts are created by your organization's administrator. Organizations can book a demo at syntrove.com. iPhone only. Requires a SyntroveONE account with mobile access enabled.