Dallas 311 vs DCTA Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dallas 311
Submit and track service requests for the City of Dallas. Easily report issues like potholes, trash collection, and code violations. Receive important alerts directly from the city.
- Submit service requests
- Track request status
- Report potholes
- Report trash issues
- Report illegal parking
- Receive city alerts
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Download the official Dallas 311 mobile app. An easy way to submit your service requests. Features Include: • Start and track new service requests for a City service • Easily report a variety of issues such as potholes, trash collection, illegal parking, and code compliance issues. • Receive alerts from the City of Dallas
DCTA Connect
Easily submit service requests or ask questions to Denton County Transportation Authority. Stay connected with convenient communication tools for transit inquiries.
- Submit service requests
- Ask questions
- Stay in touch with DCTA
- Convenient communication tool
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DCTA Connect allows you to quickly submit service requests or ask a question. DCTA Connect is a convenient tool for staying in touch with Denton County Transportation Authority!
Screenshots
Verdict
The clearest difference is rating: Dallas 311 at 2.0 against DCTA Connect's 1.0. Dallas 311 also leads on ratings volume (123 vs 1) and update cadence (every 5 weeks vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dallas 311 holds the better App Store score, 2.0 against 1.0. That said, the two scores are not equally well evidenced: Dallas 311 has 123 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 17% of Dallas 311's written reviews are positive against 0% of DCTA Connect's.
Dallas 311 ships an update every 5 weeks, DCTA Connect every 6 months. The most recent releases landed on October 24, 2026 and October 3, 2026 respectively.
| Parameter | Dallas 311 | DCTA Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (123 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 17.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 123 — better | 1 |
| Update frequency | Every 5 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 56 MB | 46 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Dallas TX | GOGov, Inc. |
Customer experience
Dallas 311
DCTA Connect
In-app purchases
Dallas 311
No in-app purchases
DCTA Connect
No in-app purchases
